City of Perth Parking

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City of Perth Parking is the municipal parking service operated by the City of Perth, providing on-street and off-street parking facilities throughout central Perth, Western Australia.

Perth, Western Australia, Australia
cityofperthparking.com.au
Owned by City of Perth

About City of Perth Parking

City of Perth Parking (CPP) is the municipal parking service operated by the City of Perth, managing a network of on-street bays and off-street car parks across central Perth, Western Australia. They operate multi-storey car parks, open-air car parks, special event parking, and metered street parking close to major business, shopping, entertainment, and dining areas. CPP offers a mix of short-stay, long-stay, all-day, evening, and weekend parking options, as well as reserved and business parking permits. Payments can typically be made at pay stations, meters, via the CPP app, or online, and more details are available at cityofperthparking.com.au.

A charge from “City of Perth Parking,” “City of Perth CPP,” or a similar description on your bank or card statement usually relates to a parking transaction in the Perth CBD or nearby precincts. This may be a one-off payment at a parking meter or ticket machine, an exit charge from a boom-gate car park, payment through the CPP mobile app, or the purchase/renewal of a monthly parking permit. You may also see charges for special event parking, lost ticket fees, parking infringements (fines) paid by card, or pre-authorisation holds when using a card at a boom-gate or pay-on-foot machine. Some systems place a temporary hold (often higher than your final fee) that later adjusts down to the actual parking amount.

If you’re unsure about a City of Perth Parking charge, start by checking the date, time, and amount against when you or another driver of your vehicle may have parked in the Perth CBD. Look for receipts from payment machines, email confirmations, or app history in your CPP or bank app. To resolve questions, you can visit cityofperthparking.com.au for contact options, call City of Perth Parking customer service, or use the online enquiry forms to request a transaction lookup—having your vehicle registration, approximate parking location, and transaction date ready will help. For billing errors, duplicate charges, or disputes about an infringement, contact the City of Perth promptly, as time limits can apply to reviews and refund requests.

Bank Statement Variations

14 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to City of Perth Parking.

  1. CITY OF PERTH PARKING- PERTH AU
  2. CITY OF PERTH PARKING- EAST PERTH AUS
  3. CITY OF PERTH PARKING- PERTH AUS
  4. CITY OF PERTH PARKING-\1 MURRAY STREET\P
  5. CPP CONVENTION CENTRE PERTH AUS
  6. CPP CONVENTION CENTRE\CONVENTION CENTRE
  7. CPP Citiplace PERTH AU
  8. CPP Convention Centre Perth AU
  9. CPP Council House Perth AU
  10. CPP His Majestys PERTH AU
  11. CPP ROE STREET NORTHBRIDGE AUS
  12. CPP ROE STREET\ROE STREET CAR PARK\NORTH
  13. CPP TERRACE ROAD PERTH AUS
  14. CPP Terrace Road Perth AU

Frequently Asked Questions

Why do I have a charge from City of Perth Parking on my bank statement?

This charge typically relates to parking in a City of Perth Parking (CPP) facility or an on-street metered bay in or around the Perth CBD. It can come from paying at a pay-and-display machine, exiting a boom-gate car park, using the CPP mobile app, or settling a parking infringement online or at a pay station. Check whether you or someone using your vehicle parked in the city on or near the transaction date.

What are the typical amounts City of Perth Parking might charge?

Common parking fees vary by location and time, but short-stay CBD parking often ranges from about AUD $3–$7 per hour, with evening and weekend rates sometimes cheaper and capped daily or nightly maximums at many car parks. Event parking may be a flat fee (for example, around $10–$20), and all-day or long-stay parking usually appears as a larger single amount. Payments for monthly or reserved parking permits, as well as infringement (fine) payments, will appear as higher one-off charges compared with standard casual parking.

Why is there a higher ‘pending’ amount from City of Perth Parking than what I actually paid?

Some CPP locations and pay-on-foot machines place a temporary pre-authorisation hold on your card (for example, $20–$40) when you enter or start a transaction. Once your parking session ends and the actual fee is calculated, the system captures the correct amount and releases the remaining hold. The pending higher amount should drop off your account automatically within a few business days, leaving only the final parking charge.

Could this charge be for a City of Perth Parking permit or recurring parking arrangement?

Yes. If you have a monthly, quarterly, or business parking arrangement with City of Perth Parking, the charge may be a scheduled payment for your permit. These are often billed in advance for the upcoming period and can appear as the same amount each month or billing cycle. You can confirm this by checking your permit documentation or logging into the CPP/City of Perth Parking portal to view your account and invoice history.

How do I cancel or change a City of Perth Parking permit or reserved bay so I stop being charged?

To cancel or modify a permit or reserved bay, you generally need to contact City of Perth Parking directly via the contact details or online forms provided at cityofperthparking.com.au, or through the account/permit portal if you enrolled online. Notice periods may apply (for example, needing to give written notice before the next billing cycle), and you may be charged up to the end of your current paid period. Always request written confirmation of your cancellation or changes and keep any reference numbers for your records.

How can I request a refund or dispute a City of Perth Parking charge I don’t recognise?

Start by gathering details such as the date, time, amount, last four digits of the card, and your vehicle registration. Then contact City of Perth Parking via their customer service line or online enquiry form, explaining why you believe the charge is incorrect (for example, duplicate charge, faulty machine, or card charged but no parking). They can look up the transaction and, if an error is confirmed, process a refund or adjustment back to your original payment method. If you can’t resolve it with them, you may also speak with your bank about a dispute, but contact CPP first for faster clarification.

How do I get a receipt or tax invoice for a City of Perth Parking transaction?

If you paid at a machine, you may have received a printed ticket or receipt at the time of payment—this can serve as your record. For payments made online, via the CPP app, or for permits, you can usually access receipts or tax invoices by logging into your account or checking your email for payment confirmations. If you need a copy for a past transaction, contact City of Perth Parking with your transaction details and they can often reissue an invoice or confirm the payment in writing.

Who do I contact if I have questions about a City of Perth Parking infringement or fine shown on my statement?

If the amount matches a parking infringement you recently paid, the charge will appear under City of Perth or City of Perth Parking. For questions about the infringement itself (such as contesting it, checking if it was paid, or understanding additional fees), visit cityofperth.wa.gov.au or cityofperthparking.com.au and follow the links for infringements and appeals. You can also contact the City of Perth Parking or Rangers & Parking team by phone or via their online forms, quoting the infringement number printed on your notice.

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