CloserLook Search Services Inc

Transit75% confidence

CloserLook Search Services Inc, doing business as ZED Digital, provides smart mobility, transit ticketing, tolling, parking, and event payment solutions using mobile apps and contactless payment technology.

Columbus, Ohio, USA
zed.digital

About CloserLook Search Services Inc

CloserLook Search Services Inc is a technology company that operates under the ZED Digital brand, focusing on smart mobility and digital payment solutions. The company builds white‑label apps and back-end platforms for public transit agencies, tolling authorities, parking operations, and venues, enabling services like Mobility-as-a-Service (trip planning and booking across modes), smart cards, tolling, parking validation, and hands‑free, AI‑powered entry and payments for events. Their flagship ZIG Superwallet platform supports contactless ticketing, crowd management, and account‑based payments for transportation and venues.([closerlookdigitalsoftware.com](https://closerlookdigitalsoftware.com/?utm_source=openai))

A charge with a descriptor such as "Closerlook* Signatur Closerlook-IN TX Card" is likely related to a transit, toll, parking, or event transaction processed through one of their systems or partner apps (for example, a regional transit app like COtransit or MAX Connect, or a ZIG Superwallet–powered venue). The "Signature" portion commonly refers to a Visa Signature card type, while the "IN"/"TX" text may indicate a specific state or authority (e.g., Indiana or Texas) tied to the mobility or tolling program. The card may be stored in an account-based wallet, so charges can appear as CloserLook/ZED Digital even if you interacted primarily with a transit agency, toll road, or event operator.([play.google.com](https://play.google.com/store/apps/details?hl=en_GB&id=connected.colorado.com&utm_source=openai))

To verify or resolve questions about this charge, start by checking recent activity in any transit, parking, tolling, or event apps you use (such as COtransit, city/agency-specific ticketing apps, or wallets associated with your local transit agency). Match the date and amount on your statement with in‑app receipts or email confirmations. If you still don’t recognize the transaction, visit zed.digital and use their contact or helpdesk details (including the helpdesk email and phone numbers listed in their site footer) to reach support, providing the exact descriptor, date, and amount. You can also contact your bank to dispute unrecognized charges, but it’s wise to confirm first whether a household member used a transit or event service powered by ZED Digital/CloserLook Search Services.([zed.digital](https://zed.digital/zig-superwallet/))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to CloserLook Search Services Inc.

  1. Closerlook* Signatur Closerlook-IN TX Card

Frequently Asked Questions

Why do I see a charge from CloserLook or ZED Digital related to transit or tolls?

CloserLook Search Services Inc (dba ZED Digital) provides back‑end payment and ticketing platforms for transit agencies, tolling authorities, parking systems, and events. If you recently used a transit app (like COtransit or MAX Connect), paid for parking, or passed through a toll facility using a stored card, the payment may have been processed by their system and appears as a CloserLook/ZED Digital charge on your statement.([play.google.com](https://play.google.com/store/apps/details?hl=en_GB&id=connected.colorado.com&utm_source=openai))

What does the descriptor "Closerlook* Signatur Closerlook-IN TX Card" likely mean?

In this context, "Closerlook*" indicates payment processing by CloserLook/ZED Digital, "Signatur" most likely refers to your Visa Signature card type, and the "IN TX Card" portion may refer to the specific state or program (for example, an Indiana or Texas‑based transit, toll, or parking card or account) where the card was registered. The charge is typically tied to a transit, tolling, or event payment rather than a traditional retail purchase.

How can I confirm which trip, toll, or parking session this CloserLook charge is for?

Log into any transit, tolling, or parking apps you use (for example COtransit, a regional transit ticketing app, or a toll/parking portal) and review your recent trips and receipts for the same date and amount as the statement charge. Many of these apps, including those powered by CloserLook/ZED Digital, show a history of payments and card transactions that you can download or screenshot for your records.([play.google.com](https://play.google.com/store/apps/details?hl=en_GB&id=connected.colorado.com&utm_source=openai))

How do I cancel or remove my card from a CloserLook/ZED Digital-powered app?

Open the specific app or online portal where you stored your card (such as a transit or toll app) and go to the payments or wallet section. From there you can usually remove the saved card, disable auto‑reload for passes, or close your account. If you can’t locate the option, use the in‑app support or the contact form on zed.digital to request that your payment details be removed from their system, referencing the email address and phone number tied to your account.([zed.digital](https://zed.digital/zig-superwallet/))

How do I request a refund for a CloserLook/ZED Digital transit or event charge?

Refunds usually follow the policy of the transit agency, toll authority, or venue you purchased from. First, check that agency’s or venue’s website for fare or ticket refund rules. If a refund is permitted, contact the agency/venue and provide your trip or ticket details plus the CloserLook charge information. If they direct you to the technology provider, use the contact and refund‑policy links on zed.digital or associated ZIG/"izig.app" policy pages to submit a refund request.([zed.digital](https://zed.digital/zig-superwallet/))

Are small or duplicate-looking CloserLook charges normal?

You may occasionally see a small temporary authorization (for example, a low‑dollar hold) when you add a card or initiate a new payment method in a CloserLook/ZED Digital‑powered app. These authorizations are typically reversed automatically and should disappear from your statement after a few days. If you see multiple identical, posted charges you don’t recognize, contact the relevant transit or toll agency and your bank to investigate.

How can I contact support about a CloserLook/ZED Digital charge if I can’t identify the original app?

If you’re unsure which app generated the charge, visit zed.digital and use the contact or helpdesk details provided in the site footer (phone or email). Include the full statement descriptor, transaction date, amount, and the last four digits of the card. Their team can usually trace which transit, tolling, parking, or event system initiated the payment and advise you on next steps.([zed.digital](https://zed.digital/zig-superwallet/))

What should I do if I suspect a fraudulent CloserLook or ZED Digital transaction?

If you or household members did not use any transit, toll, parking, or event services that could explain the charge, immediately contact your card issuer to report the transaction as potentially fraudulent and request a new card number. Then reach out to CloserLook/ZED Digital via their official website with the transaction details so they can flag and investigate the payment within their systems and help prevent further misuse.([zed.digital](https://zed.digital/zig-superwallet/))

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