Clublinks

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Clublinks is an Australian facilities management company that operates and manages golf courses, leisure, fitness, aquatic and community venues on behalf of councils, universities and other partners.

Melbourne, Victoria, Australia
clublinks.com.au

About Clublinks

Clublinks is an Australian facilities and venue management company based in Melbourne, Victoria. It operates and manages golf courses, driving ranges, leisure and fitness centres, aquatic facilities, and community venues on behalf of local councils, universities, and private partners. Rather than being a consumer-facing brand with a single venue, Clublinks sits behind many different clubs and facilities, handling membership administration, bookings, payments, staffing and day‑to‑day operations. If you’re a member of a council leisure centre, a university gym, or you’ve played at a golf course managed by Clublinks, your payments are often processed under the “Clublinks” name.

A Clublinks charge may appear on your bank or card statement when you purchase a golf round, driving range session, lesson or clinic, pay a gym or leisure centre membership, buy a swim school term, book an aquatic program, or hire a community venue that they manage. Many of these services are billed on a recurring basis (weekly, fortnightly or monthly direct debit) for memberships, but you may also see one‑off charges for casual visits, green fees, equipment hire, event bookings, or pro‑shop purchases. Some venues managed by Clublinks may also place a temporary authorization hold when you book online or keep a card on file for incidentals; these pending amounts usually drop off automatically if not converted into a final charge.

To verify or resolve a Clublinks charge, first think about which golf course, leisure centre, aquatic facility, or university gym you or a family member have recently used, and check any confirmation emails or receipts from that venue. Log into the relevant venue’s online portal (if available) to review your membership, upcoming debits, and invoices, or use the contact details on that venue’s website to reach the membership or reception team—these teams are usually staffed by Clublinks. You can also go to clublinks.com.au and use the contact form or partner/venue directory to identify the facility linked to your charge. If you still can’t match the transaction, contact your bank or card issuer to query or dispute the charge, and ask them for the exact merchant descriptor as it appears in their system (this can help pinpoint the specific Clublinks‑managed venue).

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Clublinks.

Frequently Asked Questions

Why am I seeing a Clublinks charge if I only use my local council gym or pool?

Clublinks manages facilities on behalf of many Australian councils and universities, so your local leisure centre, swimming pool, or gym may be operated by Clublinks even though it carries a council or campus brand. In those cases, your membership direct debits and casual visit fees are often processed under the name “Clublinks” or a descriptor that includes both the venue and Clublinks. Check your most recent membership or booking confirmation from the facility; Clublinks is usually listed in the fine print or terms and conditions as the management company.

What types of recurring Clublinks charges are common?

The most common recurring Clublinks charges are for ongoing memberships at golf clubs, leisure and fitness centres, aquatic venues, and university gyms they manage. These are typically billed by direct debit on a weekly, fortnightly or monthly cycle, depending on the membership agreement at your specific venue. You may also see repeating charges for swim school terms or coaching programs if you’ve opted into an automatic re‑enrolment or payment plan.

How do I cancel or pause a membership managed by Clublinks?

To cancel or suspend a membership, you must follow the cancellation policy of the specific venue Clublinks manages (for example, your golf club, leisure centre, or university gym). This usually requires submitting a cancellation form online or in person, or emailing the venue’s membership or administration team with the required notice period. Visit the venue’s website (not just clublinks.com.au), go to the Membership or Contact section, and follow the listed steps; keep a copy of any confirmation email or reference number in case there are future billing questions.

How can I request a refund or dispute an incorrect Clublinks charge?

Refunds and billing disputes are handled through the individual venue that processed your payment, not through a central Clublinks retail office. Contact the reception or membership team at the relevant golf course, leisure centre, or aquatic facility, provide the date, amount, and the last four digits of the card used, and explain why you believe the charge is incorrect. They can investigate attendance records, booking logs and membership status, and, if appropriate, process a refund or credit according to the venue’s refund policy. If you cannot identify the venue, use the contact form at clublinks.com.au with a screenshot of the transaction, including the full merchant description.

Why do I see a small or duplicate Clublinks charge or a ‘pending’ amount?

Some Clublinks‑managed venues place a temporary authorization hold on your card when you make an online booking, set up a tab, or provide a card for security (for example, for golf carts or venue hire). These pending amounts may appear as small or duplicate charges but usually drop off automatically within a few business days if they are not converted into a final transaction. If an authorization seems to have posted as a full charge or has not cleared after a week, contact the venue’s reception or accounts team with your bank statement details so they can reconcile it.

What are typical amounts for Clublinks charges on my statement?

Amounts vary widely because Clublinks manages different types of venues—from casual swim entries and gym visits through to golf memberships and event hire. Smaller charges may relate to single casual entries, range balls, or pro‑shop items, while larger amounts are often membership debits, term‑based swim school fees, or function and event bookings. If the amount matches your usual membership fee or a recent booking you made, it is likely connected to that facility; check your email receipts or online account for an exact match.

How can I find out which Clublinks‑managed venue my charge is from?

Look closely at the merchant description on your statement—often it includes a shortened venue name along with “Clublinks” or a location hint (such as the suburb or golf course name). Compare the transaction date and amount with your visits or bookings at golf courses, leisure centres, university gyms, or pools you use. If you’re still unsure, go to clublinks.com.au and use the contact form, providing the transaction date, exact descriptor, and amount; they can help direct you to the correct venue or local management team.

Can I update my payment details or stop future Clublinks debits online?

In most cases, you must update payment details or request changes to future debits through the specific venue’s online member portal or by contacting them directly, not via the general Clublinks website. Log into your venue’s member account (if offered) to update card information, or speak with reception or the membership team to change your billing method or cancel debits. Always confirm that the change has been processed and check your next statement to ensure old cards are no longer being charged.

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