About Coast Entertainment Holdings
Coast Entertainment Holdings, formerly known as Ardent Leisure Group and Macquarie Leisure Trust, is an Australian company that invests in, owns, and operates leisure and entertainment attractions. Its core assets include Dreamworld, one of Australia’s largest theme parks, the adjacent WhiteWater World water park, and the SkyPoint Observation Deck on the Gold Coast, Queensland. The company is listed on the Australian Securities Exchange and in late 2023 formally changed its name from Ardent Leisure Group Limited to Coast Entertainment Holdings Limited as part of a rebranding and strategic refocus on Australian attractions.
A card descriptor such as "Ardent Leisure Ecommerce" is likely tied to the company’s online (e‑commerce) payment channels, which are often used for buying theme park tickets, annual passes, upgrades, gift cards, or special experience packages for Dreamworld, WhiteWater World, or SkyPoint. These charges may appear when customers purchase tickets through official websites or apps in advance of a visit, or when they buy add-ons such as merchandising, dining or event bookings online. Because the legal entity and branding transitioned from Ardent Leisure to Coast Entertainment Holdings, older or legacy systems – and therefore bank statements – may still show “Ardent Leisure” in the descriptor even though the current trading name is Coast Entertainment.
If you have questions about a charge from "Ardent Leisure Ecommerce" or Coast Entertainment Holdings, start by checking email receipts from Dreamworld, WhiteWater World, or SkyPoint around the transaction date, as well as any online accounts you may have created for ticket purchases or memberships. You can also log into the relevant park’s official website to review order history if available. For unresolved issues, contact the attraction’s customer service team via the official websites’ contact or help pages, providing the exact transaction date, amount, and the last four digits of the card used. If the charge still cannot be identified, your bank can help investigate, place a dispute if necessary, and confirm whether the transaction is legitimate or potentially fraudulent.