Code Black Coffee is a specialty coffee roaster and café operator based in Melbourne, offering espresso bars, cafés, and wholesale roasted coffee beans.
Code Black Coffee is a Melbourne-based specialty coffee roaster and café operator known for high‑quality, ethically sourced coffee. They roast their own beans locally in Victoria and supply them to their own espresso bars and cafés, as well as to wholesale customers such as restaurants and other cafés. Through their website, codeblackcoffee.com.au, they sell whole beans, ground coffee, brew gear, gift options, and coffee subscriptions for home and business customers.
A Code Black Coffee charge may appear on your bank or card statement after purchasing drinks or food at one of their Melbourne cafés, buying coffee beans or equipment in‑store, or placing an order through their online shop. You might also see a recurring charge if you’ve signed up for an ongoing coffee subscription (for example, beans delivered every 1–4 weeks), purchased a gift subscription, or if a wholesale or office coffee account is billed on a cycle. In some cases, a small temporary “pending” or pre‑authorisation amount may appear when you first add or update a payment card for an online order; this usually drops off automatically once your bank processes the final charge.
If you’re unsure about a Code Black Coffee charge, start by checking your recent café visits, any online orders at codeblackcoffee.com.au, and emails for order confirmations or subscription notices under the same email tied to your card. Log into your online account (if you created one) to review order history, subscription status, and invoices. For unresolved questions, use the contact form on their website or the details listed under “Contact” to provide the last 4 digits of your card, the exact amount, and the transaction date (but never send full card numbers). Common issues—such as cancelling or pausing a subscription, correcting a duplicate charge, or changing delivery details—are usually resolved by contacting their support team with your order number or subscription reference.
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Code Black Coffee.
Why did I get a recurring charge from Code Black Coffee each month or fortnight?
Code Black Coffee offers recurring coffee subscriptions that automatically bill your card on a regular schedule (for example, every 1–4 weeks) when new coffee shipments are dispatched. If you previously signed up for a subscription for home, office, or as a gift, this charge is likely your latest renewal. You can confirm this by logging into your account at codeblackcoffee.com.au and checking your “Subscriptions” or “Orders” section for the same amount and date.
What are typical amounts I might see from Code Black Coffee on my bank statement?
Common Code Black Coffee charges include single café transactions for drinks and food (often modest amounts like a few dollars to a few tens of dollars), online orders for bags of beans or brewing gear, and recurring subscription fees that reflect the size, frequency, and coffee type selected. Online orders often include shipping if you’re outside their local pickup areas, so those totals may be higher than in‑café purchases. For exact current pricing on beans, subscriptions, and equipment, refer to the product listings on codeblackcoffee.com.au.
How do I cancel or pause my Code Black Coffee subscription to stop future charges?
If you created an online account when subscribing, log into codeblackcoffee.com.au and go to your account or subscription management area, where you can usually pause, skip upcoming deliveries, or cancel your subscription before the next billing date. Make sure you complete the cancellation steps and check for any on‑screen confirmation. If you can’t access your account or aren’t sure which email you used, contact Code Black Coffee via their website’s contact form with your name, email, and recent charge details so they can help cancel it for you.
How can I request a refund or fix a duplicate or incorrect Code Black Coffee charge?
First, verify that the charge is not from multiple legitimate purchases—such as a café visit plus an online order—around the same date. If you believe you’ve been charged twice for the same transaction, charged the wrong amount, or billed after cancelling a subscription, contact Code Black Coffee directly through the contact details on codeblackcoffee.com.au. Provide your order number (for online purchases) or any available receipt details, the transaction date, and the exact amount. They can review the payment, issue corrections or refunds where appropriate, or advise if you should also contact your bank.
Why do I see a small or pending Code Black Coffee charge on my statement?
Some banks show temporary pre‑authorisation holds when you place an online order or when your card is first verified for a subscription. This may appear as a small or pending amount under Code Black Coffee’s name or as an online payment gateway reference. These holds are not final charges and should either convert into the final order amount or disappear within a few business days, depending on your bank’s processing time.
How can I confirm which Code Black Coffee location or purchase the charge came from?
Your statement descriptor may show variations such as “CODE BLACK COFFEE” followed by a suburb name or “MELBOURNE VIC,” indicating the café or region where the payment was processed. For in‑store purchases, match the date and amount against any printed or emailed receipts from your recent visits. For online purchases, log into your account or search your email for order confirmations from Code Black Coffee around the transaction date; these will show the exact amount charged and the items purchased.
How do I contact Code Black Coffee about a charge I don’t recognise?
Visit codeblackcoffee.com.au and navigate to their “Contact” or “Contact Us” page to reach them via the published contact form or other listed details. When you get in touch, include the date of the charge, the exact amount, the last 4 digits of the card used, and your full name and email so they can locate the transaction (never share your full card number). If the charge still cannot be identified or appears fraudulent, your bank or card issuer can help you dispute or block future payments.
What should I do if I was charged by Code Black Coffee but never received my order or delivery?
Start by checking your email (including spam/junk folders) for a shipping confirmation or tracking link from Code Black Coffee, as well as your account order history on their website. Delivery times can vary based on your location, courier, and public holidays. If the tracking shows issues or you have no tracking at all, contact Code Black Coffee with your order number, shipping address, and charge details so they can investigate, resend the order if necessary, or discuss a refund or replacement.