Coffea Coffee

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Coffea Coffee is an Australian artisan coffee roaster and café brand founded by master roaster Fabio Costa, offering hand‑roasted coffee beans, espresso drinks, and Italian-style baked goods, with origins at Melbourne’s Queen Victoria Market.

Melbourne, Victoria, Australia
coffeacoffee.com.au
Owned by Calee Pty Ltd

About Coffea Coffee

Coffea Coffee is an Australian artisan coffee roaster and online retailer founded by master roaster Fabio Costa after a decade working with a leading Melbourne coffee pioneer. Originally operating as a café and roastery at Melbourne’s Queen Victoria Market under the name “Coffea Coffee Torrefazione Bottega,” the physical café has now closed, but the business continues to roast and ship specialty coffee beans, Bialetti stovetop makers, grinders, brewing gear, and Italian‑style accessories through its website coffeacoffee.com.au. Their range includes house blends (such as Espresso Blend and Fidel’s Blend, typically starting around AUD $14–$15 per bag) as well as equipment like Moka pots, filters, and cups, with payment accepted via major cards, PayPal, Apple Pay, Google Pay, and Shop Pay. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/pages/about-us))

A Coffea Coffee charge on your bank or card statement usually comes from an online purchase of coffee beans, brewing equipment, or related accessories placed at coffeacoffee.com.au. Common order totals fall anywhere from about AUD $20–$50 for beans and small parts (like rubber seals or filters) up to AUD $150+ if you bought larger items such as Bialetti stovetop makers, grinders, or multiple products in one cart. Coffea Coffee does not currently advertise subscription or automatic recurring plans, so repeated charges are most often from separate orders you or someone in your household placed, potentially using a saved card through Shop Pay, Apple Pay, Google Pay, or PayPal. If you’re outside Australia, your bank may convert the Australian‑dollar amount to your local currency and may show an international transaction or foreign‑exchange fee. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/))

To verify or resolve a Coffea Coffee charge, start by searching your email (including spam/junk folders) for order confirmations or shipping emails from info@coffeacoffee.com.au or receipts from Shopify, PayPal, Apple Pay, Google Pay, or your card issuer. If you created an account on their site, you can log in to review past orders and match dates and amounts to the charge. For questions, refunds, or concerns about incorrect, damaged, or missing items, contact Coffea Coffee directly via email at info@coffeacoffee.com.au or by phone at +61 435 173 300; they state they will refund or replace items that are incorrect, damaged in transit, or faulty within 14 days of receipt, and they can help confirm what was billed to your card. If you still cannot recognize the transaction after checking with them, you should then speak with your bank or card issuer about disputing the charge. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/pages/contact-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Coffea Coffee.

  1. COFFEA QPS\GROUND FLOR 15\NORTH SYDNEY\2

Frequently Asked Questions

What kinds of purchases usually result in a Coffea Coffee charge, and what are typical amounts?

Most Coffea Coffee charges come from online orders of coffee beans, Bialetti stovetop makers, filters and seals, grinders, or other brewing accessories placed at coffeacoffee.com.au. For reference, many coffee blends start around AUD $14–$15 per bag, small spare parts and accessories around AUD $7.50–$20, and larger items like Moka Express pots, Brikka models, or grinders typically range from about AUD $40 up to over AUD $130, so total order values commonly sit anywhere between roughly AUD $20 and $200 depending on what you bought. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/))

Does Coffea Coffee have subscriptions or recurring billing for coffee orders?

Coffea Coffee’s website is set up for one‑time purchases and does not currently promote a built‑in subscription or automatic recurring delivery program for beans or equipment. If you see multiple Coffea Coffee charges, they are most likely separate orders placed on different dates, possibly using a saved card through Shop Pay, Apple Pay, Google Pay, or PayPal. Check the order history in your coffeacoffee.com.au account (if you created one) and your email for multiple order confirmations that match those dates. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/))

Why do I see a small pending Coffea Coffee amount or what looks like a duplicate authorization on my card?

When you place an order, your bank or payment provider may place a temporary authorization hold to confirm your card details before the payment is finalized. This can appear as a small test amount or as a pending transaction for the full order value, and in some cases you might briefly see both a pending and a posted charge. These authorizations generally fall off automatically within a few business days; if a pending Coffea Coffee amount remains or you see a true duplicate settled charge, contact Coffea Coffee support and your bank for clarification. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/))

How can I cancel or change my Coffea Coffee order before it ships?

Coffea Coffee does not list a dedicated self‑service cancellation tool, so if you need to cancel or modify an order (for example, change grind size, shipping address, or remove an item), you should contact them as soon as possible after purchase. Email info@coffeacoffee.com.au with your full name, order number, and the changes you want, or call +61 435 173 300 during Australian business hours. Once an order has been packed or dispatched via Australia Post or international courier, changes and cancellations may no longer be possible, and you may instead need to use their returns or refund process. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/pages/contact-us?utm_source=openai))

What is Coffea Coffee’s refund and returns policy if I have an issue with my order or charge?

Coffea Coffee states that they will refund or replace (at their discretion) any product that is not what you ordered, has been damaged in transit, or proves faulty within 14 days of being received. Equipment and accessories are covered by the manufacturer’s statutory warranties, but you should still contact Coffea first if there is a problem. To request a refund or replacement, email info@coffeacoffee.com.au with your order number, photos of any damage, and a description of the issue; they may ask you to return the product safely in its original packaging. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/pages/delivery?utm_source=openai))

How can I contact Coffea Coffee about a mystery charge on my statement?

You can reach Coffea Coffee by emailing info@coffeacoffee.com.au or by calling +61 435 173 300, both of which are listed on their official website. When you contact them, include your full name, approximate charge amount and currency, the date of the transaction, and the last four digits of the card used, as well as any order numbers or screenshots you have. They can look up the transaction in their Shopify system and confirm what was purchased and to which email and shipping address it was linked. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/pages/contact-us?utm_source=openai))

I live outside Australia—why is my Coffea Coffee charge in AUD and slightly different from my order total?

Coffea Coffee charges are processed in Australian dollars (AUD), and their storefront even shows AUD as the default currency. If your card is issued in another country, your bank or card network converts the AUD amount into your local currency at its current exchange rate and may add a small international or foreign‑transaction fee, so the final figure on your statement can differ slightly from what you calculated. If the difference is larger than expected, compare your bank’s exchange rate and any listed fees, then contact both your bank and Coffea Coffee if something still doesn’t look right. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/))

What should I do if I was charged by Coffea Coffee but never received an order confirmation or package?

First, check your email (including spam and promotions folders) for any messages from info@coffeacoffee.com.au or automated Shopify/PayPal receipts around the transaction date, as confirmations can sometimes be filtered. If you created an account on their site, log in to see whether an order is recorded and if a tracking number has been issued for Australia Post or international delivery. If you cannot find an order but the charge has fully posted to your card, email Coffea Coffee with your name, charge amount, date, and card’s last four digits so they can locate the transaction and either provide tracking details or help arrange a refund if something went wrong. ([coffeacoffee.com.au](https://www.coffeacoffee.com.au/pages/delivery?utm_source=openai))

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