Coffee Guru

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Coffee Guru is an Australian coffeehouse chain offering espresso drinks, specialty coffee blends, and café-style food such as breakfasts, sandwiches, and sweets, largely through locally owned franchise stores.

Taren Point, New South Wales, Australia
coffeeguru.com.au
Owned by Cafe Franchise Group

About Coffee Guru

Coffee Guru is an Australian coffeehouse chain with locally owned and operated franchise stores, including its location in Taren Point, New South Wales. They specialise in espresso-based drinks, freshly roasted coffee beans, specialty blends, and café-style food such as breakfasts, sandwiches, wraps, and sweets. Many stores also offer takeaway, phone or online ordering, and sell packaged coffee and gift cards for home or office use. More information, including menus and store details, is available at coffeeguru.com.au.

A Coffee Guru charge usually appears on your bank or card statement when you’ve made a purchase in-store, ordered ahead via an online ordering platform, bought a Coffee Guru gift card, or purchased coffee beans or merchandise. On your statement, the transaction description may appear as “COFFEE GURU,” “COFFEE GURU TAREN POINT,” or similar, sometimes with the store’s suburb or franchise identifier. Most charges are one‑time purchases, but you might see repeat charges if you’re a regular customer, have stored your card in a food delivery or ordering app linked to Coffee Guru, or have authorised a tab or large group order that was finalised later. In some cases, your bank may also show a small temporary authorisation (a “pending” amount) when your card is first processed, which is later replaced by the final total.

If you’re unsure about a Coffee Guru charge, start by checking recent receipts, emailed order confirmations, food-delivery or ordering apps, and any gift card or coffee purchases you’ve made around that date. Compare the transaction date and amount with your visit history—remember that card payments can sometimes clear a day or two after your actual purchase. For questions, you can contact Coffee Guru via the contact form at coffeeguru.com.au or call the specific store listed on your receipt or via the Store Locator; providing the exact date, amount, and last four digits of your card will help them look up the sale. If the store can’t locate a matching transaction or you suspect fraud, contact your bank or card issuer promptly to dispute the charge and request a card replacement if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Coffee Guru.

  1. ERINDALE GURU PTY LTD Wanniassa AUS

Frequently Asked Questions

Why do I see a charge from COFFEE GURU or COFFEE GURU TAREN POINT on my statement?

This charge typically comes from a purchase made at a Coffee Guru café, such as drinks, meals, or takeaway, or from buying coffee beans, merchandise, or a gift card. The descriptor may include the specific store location (e.g., “COFFEE GURU TAREN POINT”) or a franchise ID, depending on your bank. Check whether you or someone with access to your card recently visited a Coffee Guru store or placed an order via a delivery or ordering app connected to Coffee Guru.

Does Coffee Guru offer subscriptions or recurring billing for coffee or food?

Coffee Guru stores generally process transactions as one‑time purchases at the point of sale. Any apparent recurring pattern of charges is usually due to regular visits or repeat online orders rather than a formal subscription. If you see monthly or weekly charges you don’t recognise, review your ordering or delivery apps to see if you’ve saved a favourite or auto‑reorder, and contact the relevant app or the store to clarify.

What are typical amounts for a Coffee Guru charge?

Most Coffee Guru transactions reflect café prices—for example, single drinks or snacks may be under AUD $10, while meals, larger orders, or multiple items can range higher, often between AUD $10–$40 depending on what you purchased. Gift card purchases or bulk coffee bean orders can be higher again. If the amount on your statement doesn’t match what you expect for a café purchase, review your itemised receipt or ask the store to reprint or confirm the transaction.

Why do I see a small pending or duplicate Coffee Guru amount on my card?

Some banks show a temporary authorisation when your card is first tapped or inserted, which can look like a small or duplicate pending Coffee Guru charge. This is a standard security check and should automatically drop off, leaving only the final transaction within a few business days. If a pending amount remains for more than a week or you see two completed payments for the same visit, contact your bank and the Coffee Guru store with the date, time, and amount so they can investigate.

How can I get a copy of my receipt or check what was included in my Coffee Guru purchase?

You can request a copy of your receipt directly from the Coffee Guru store where you were charged. Provide the approximate date and time, the exact amount, and the last four digits of the card used to help them locate the sale in their system. If you ordered through a delivery or ordering app, check your order history in that app, where itemised receipts are usually stored.

How do I request a refund or dispute an incorrect Coffee Guru charge?

Start by contacting the Coffee Guru location that processed the payment—store contact details are available on your original receipt or via the Store Locator at coffeeguru.com.au. Explain the issue (for example, being charged twice, incorrect amount, or items not received) and provide supporting details such as receipts or screenshots from your banking app. If the store confirms an error, they can usually process a reversal or refund; if you’re unable to resolve it directly, contact your bank or card issuer to lodge a dispute.

How can I contact Coffee Guru about a charge I don’t recognise?

Visit coffeeguru.com.au and use the Store Locator to find the phone number of the specific café that appears on your statement, or use the site’s contact form for general enquiries. When you contact them, have the transaction date, amount, card type, and statement descriptor ready so staff can search their records. If the store cannot find any matching transaction and you still suspect the charge is unauthorised, notify your bank immediately to block your card and investigate.

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