Coffee Tea & Me

Coffee95% confidence

Coffee Tea & Me is a small Sydney café serving specialty coffee, tea, bagels and light snacks, with locations including a flagship hole‑in‑the‑wall shop on Redfern Street and a second venue in Potts Point.

Sydney, New South Wales, Australia
coffeeteaandme.com.au

About Coffee Tea & Me

Coffee Tea & Me is a small, well-known Sydney café brand specialising in specialty coffee, quality loose‑leaf teas, New York–style bagels and simple light snacks. With its original hole‑in‑the‑wall shop on Redfern Street and a second venue in Potts Point, the business focuses on takeaway and casual dine‑in, serving locals, commuters and office workers. They typically offer espresso‑based coffee, cold drinks, basic pastries, and filled bagels, with prices usually in the modest café range for inner‑city Sydney.

A Coffee Tea & Me charge usually appears on your bank or card statement after an in‑person purchase at one of their Sydney locations, or occasionally via an online order platform or delivery app they partner with. The descriptor may look like “COFFEE TEA & ME REDFERN”, “COFFEE TEA & ME POTTS POINT”, or a variation including “NSW” or the payment processor’s name. Most charges are one‑time transactions for food and drinks; you will not normally see subscriptions or recurring billing from this merchant. However, you might see a small temporary authorisation hold if your card was tapped, inserted, or added to a wallet or delivery app and the payment terminal or platform verified your card before finalising the sale.

If you’re unsure about a Coffee Tea & Me charge, start by checking receipts in your wallet, email, or food‑delivery apps (such as Uber Eats or DoorDash) for the same date and amount. Compare the transaction date and location on your statement with any recent visits to their Redfern or Potts Point cafés. To resolve questions, you can contact them via their website at coffeeteaandme.com.au, message them through their social media pages, or visit the store in person with your statement for clarification. For billing issues, your bank can help dispute a charge if you suspect fraud, but it’s best to speak with the café first in case it relates to a duplicate payment, a tip adjustment, or a pending authorisation that has not yet dropped off.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Coffee Tea & Me.

  1. COFFEE TEA & ME PTY REDFERN AUS

Frequently Asked Questions

What types of charges from Coffee Tea & Me should I expect to see on my statement?

Most Coffee Tea & Me charges are one‑off purchases for coffee, tea, bagels and snacks made at their Redfern or Potts Point cafés, usually in the range of a few to several Australian dollars depending on what you ordered and whether you bought multiple items. You might also see slightly higher totals if you paid for a group, purchased multiple bagels, or added extras like alternative milks or additional fillings.

Do Coffee Tea & Me offer subscriptions or recurring coffee plans?

Coffee Tea & Me primarily operates as a walk‑in, pay‑per‑visit café and does not typically bill customers on a subscription or membership basis. If you see a recurring charge each week or month, it’s more likely multiple separate visits or regular delivery orders rather than an automated subscription. Review the dates and amounts to confirm whether they correspond to individual visits or food‑delivery receipts.

Why do I see two Coffee Tea & Me charges or a small extra amount after one visit?

If you see what looks like a duplicate charge, one of them may be a temporary authorisation placed by the card terminal or a linked digital wallet, which should drop off within a few business days. Occasionally, the final amount can be slightly higher than the initial authorisation if you added an item, changed your order, or left a tip after the first tap. If both amounts fully settle and you only made one purchase, contact the café or your bank to investigate a possible duplicate payment.

Can Coffee Tea & Me place an authorisation hold or pending charge on my card?

Yes, depending on the payment processor, Coffee Tea & Me’s EFTPOS or card terminal may place a brief pre‑authorisation when your card is first tapped or inserted, especially for contactless or digital‑wallet payments. This appears as a pending or “processing” charge and usually matches or slightly precedes the final amount. The authorisation should automatically reverse if the transaction is cancelled or adjusted; if it doesn’t fall off after a few business days, you can ask your bank for an update.

How can I get a receipt or invoice for a Coffee Tea & Me charge I don’t recognise?

If you paid in person and opted for an emailed receipt, search your email for “Coffee Tea & Me” around the transaction date. For delivery or takeaway apps, open the app’s order history and match the date and amount with your statement. If you still need a receipt, you can reach out via coffeeteaandme.com.au or visit the store with the date, time, and amount so staff can look up the transaction on their POS system, where possible.

How do I request a refund or correction for a Coffee Tea & Me charge?

If you believe you were overcharged, charged twice, or charged for an order you never received, contact Coffee Tea & Me directly as soon as possible—ideally with your bank statement and any receipts or app confirmation. For in‑café purchases, visiting the relevant location (Redfern or Potts Point) usually speeds up resolution, as staff can check the terminal logs. For delivery orders, it may be necessary to request a refund through the delivery platform, as they often control the payment and refund process.

Can I cancel an order or change it after I’ve been charged by Coffee Tea & Me?

For in‑person orders, changes or cancellations are at the café’s discretion and depend on how far along your order is in preparation—ask staff immediately if something is wrong. For online or delivery orders, cancellation options are usually managed within the delivery app; fees or limitations may apply once preparation has started. If you were charged for an order that was promptly cancelled, the payment may show as a pending authorisation that later reverses rather than a completed charge.

How can I contact Coffee Tea & Me about a charge on my account?

You can reach Coffee Tea & Me through their website at coffeeteaandme.com.au, where you’ll find contact details and links to their social media pages. When you contact them, provide the last four digits of your card, the exact date, approximate time, amount of the transaction, and which location you likely visited (Redfern or Potts Point). This information helps them locate the transaction in their system and clarify or correct any billing issues.

This merchant is in the Coffee category

Browse all

Related Merchants

Nespresso
Soul Origin
Starbucks
The Coffee Club
Allpress Espresso

Compare Coffee Tea & Me

vsNespressovsSoul OriginvsStarbucks

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you