Coffee Time

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Coffee Time is a Canadian coffee shop chain offering brewed coffee, specialty beverages, baked goods, and all-day breakfast items. The brand operates primarily through franchised locations across Ontario and Alberta, along with select international sites.

Scarborough, Ontario, Canada
coffeetime.com
Owned by Chairman’s Brand Corporation

About Coffee Time

Coffee Time is a Canadian chain of coffee and snack shops founded in 1982, known for serving brewed coffee, espresso-based and iced beverages, and a wide range of baked goods. Many locations also offer all‑day breakfast items, sandwiches, soups, and other light meals, making it a casual stop for commuters and local residents alike. The company operates primarily in Canada, with locations in provinces including Ontario and Alberta, and has had a presence in a few international markets as well.([coffeetime.com](https://coffeetime.com/about-us/?utm_source=openai))

A charge labeled “SQ *COFFEE TIME Smoky Lake AB” on a Visa statement most likely comes from a locally owned Coffee Time franchise location in or near Smoky Lake, Alberta, processing payments via Square. Customers might see such a charge after purchasing coffee, baked goods, breakfast combos, sandwiches, or snacks in-store; depending on how the terminal is configured, the descriptor may abbreviate the name or include the town and province. One‑time purchases, multiple small visits on the same day, or tips added at the terminal can all cause the final posted amount to differ slightly from the original pre‑authorization.

If you have questions about this charge, start by checking any recent receipts from visits to a Coffee Time in the Smoky Lake region, as the store name on the receipt should match or closely resemble the statement descriptor. You can also review your card’s transaction date and time and compare it to when you visited a Coffee Time location. For further clarification, contact the specific store (phone details are usually shown on in‑store receipts) or reach out to Coffee Time’s corporate office via the contact information on their official website. If you still don’t recognize the charge, your card issuer can help investigate, place a dispute, or block further transactions if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Coffee Time.

  1. SQ *COFFEE TIME Smoky Lake AB

Frequently Asked Questions

Why does my statement show “SQ *COFFEE TIME Smoky Lake AB” instead of just Coffee Time?

The “SQ *” prefix indicates that the Smoky Lake Coffee Time franchise uses Square as its payment processor. Square’s name appears first in the descriptor, followed by the actual merchant name (“COFFEE TIME”) and the location (“Smoky Lake AB”). The charge itself is still from a Coffee Time store, not from Square.

What types of purchases typically result in a Coffee Time charge from Smoky Lake, Alberta?

Common charges at a Coffee Time franchise include brewed coffee, specialty drinks (like iced coffee or cappuccinos), baked goods, all‑day breakfast items, sandwiches, soups, and combo meals. If you visited a Coffee Time location in or around Smoky Lake for any of these items, that visit likely generated the charge.([coffeetime.com](https://coffeetime.com/about-us/?utm_source=openai))

Can Coffee Time transactions appear as multiple pending charges on my card?

Yes. If a transaction was pre‑authorized, adjusted for a tip, or if there was a temporary network issue at the Square terminal, you might see more than one pending entry. Typically, only the final approved amount will post, and any duplicate or temporary holds will drop off automatically within a few business days.

How do I get a receipt or proof of purchase for my Coffee Time transaction in Smoky Lake?

If you entered an email or mobile number at checkout, Square may have sent you a digital receipt. Otherwise, your best option is to contact the Smoky Lake Coffee Time location directly with the transaction date, approximate time, and amount so they can look up the sale in their system and, if possible, reprint or confirm the receipt details.

How can I request a refund or correct an incorrect Coffee Time charge?

Refunds and billing corrections must be handled by the Coffee Time store that processed the transaction. Visit or call the Smoky Lake location with your receipt or statement details; the staff can issue a partial or full refund through their Square terminal if warranted. If you cannot reach the store or disagree with the resolution, contact your card issuer to discuss a dispute.

Does Coffee Time offer any loyalty or prepaid programs that could explain recurring or gift card-related charges?

Some Coffee Time locations sell gift cards or participate in promotions and loyalty programs managed at the brand level. Charges may appear when you buy or reload a gift card, or when a promotional offer is processed at the register. Check your recent purchases for any card reloads or multi‑visit deals that might match the charge.([coffeetime.com](https://coffeetime.com/about-us/?utm_source=openai))

I don’t live near Smoky Lake—could this still be a legitimate Coffee Time charge?

It may still be legitimate if you recently traveled through Alberta, made a road trip stop, or someone else on your account used the card at a Coffee Time in the Smoky Lake area. Review who had physical access to the card at the time. If no one recognizes the transaction, promptly contact your bank or card issuer to report possible fraud.

How can I contact Coffee Time’s head office if I have a complaint about a Smoky Lake location?

For issues that can’t be resolved directly with the Smoky Lake franchise, you can reach Coffee Time’s corporate team using the contact form or corporate contact details listed on coffeetime.com. Provide the store location, date, time, and amount of the transaction, along with a brief summary of the concern, so they can follow up with the franchise owner or manager.([coffeetime.com](https://coffeetime.com/about-us/?utm_source=openai))

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