Cofi House

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Cofi House is an independent café located in Chatswood Interchange in Sydney, serving coffee, café-style food, and light meals such as breakfast and brunch.

Chatswood, New South Wales, Australia

About Cofi House

Cofi House is an independent café located inside Chatswood Interchange in Sydney, New South Wales, Australia. It specializes in espresso coffee, tea, and café-style food such as breakfast dishes, light lunches, pastries, and grab‑and‑go items for commuters. As a locally run business, most transactions are made in person at the café’s counter or table service area using a card terminal or mobile payment device, and prices are typical for an inner‑Sydney café.

A Cofi House charge may appear on your bank or card statement when you pay for coffee, food, or takeaway items at their Chatswood Interchange location. The transaction description may look like “COFI HOUSE CHATSWOOD,” “COFI HOUSE CHATSWOOD INT,” or similar, and will usually be for a one‑time purchase. You might also see a slightly higher amount if you added a tip at the terminal, or a small temporary “card verification” or pre‑authorisation if your bank briefly holds funds before finalising the payment. In some cases, you may see separate charges if you split a bill with friends or made more than one visit on the same day.

If you’re unsure about a Cofi House charge, start by checking your receipts, recent visits to Chatswood Interchange, and any coffee runs, breakfast meetings, or takeaway orders around the transaction date. Compare the exact amount with typical café prices you’d expect for coffees, meals, and any surcharge (for example, weekend or public holiday surcharges, or card processing fees if applicable). To resolve questions, you can visit the café in person during business hours and speak with staff or the manager; bring a copy or screenshot of your bank statement showing the date, time, and amount so they can look up the transaction on their point‑of‑sale system. If the transaction still doesn’t match any purchase you recognise, contact your bank or card issuer to dispute the charge or to check for possible card misuse.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Cofi House.

  1. COFI HOUSE CHATSWOOD CHATSWOOD AUS

Frequently Asked Questions

Why do I see a Cofi House charge on my card when I don’t remember going there?

Cofi House is a café inside Chatswood Interchange, so charges often occur when commuters or shoppers grab coffee or food on the way to or from the train station. Check whether you passed through Chatswood around the date of the charge, or if a family member or colleague may have used your card to buy coffee or breakfast there. Also review any small, everyday spends around that time—café purchases can be easy to forget if you tap‑and‑go quickly.

What are typical amounts I might be charged by Cofi House?

Most Cofi House transactions are single café purchases, such as $4–$7 for a coffee, $6–$15 for breakfast or brunch items, and higher totals ($15–$30+) when food and multiple drinks are included. If you added a tip via the EFTPOS or card terminal, your final charge may be a few dollars higher than the base bill. Weekend or public‑holiday surcharges, if applied, will also slightly increase the total.

Does Cofi House run subscriptions or recurring payments?

Cofi House generally processes one‑off payments for in‑store purchases and does not typically offer subscription plans or ongoing billing. If you see similar Cofi House amounts on the same date each week or month, it is more likely that you simply visit regularly for coffee or meals on a routine schedule. If you’re concerned a recurring payment was set up, bring your bank statement into the café so staff can confirm they are separate individual transactions, not a subscription.

Why is there a small pending or duplicate Cofi House amount on my statement?

Some banks temporarily place a pending pre‑authorisation when you tap or insert your card, which can look like a second or duplicate amount until the final transaction settles. In most cases, the pending hold will automatically disappear within a few business days, leaving only the correct final charge. If a pending amount converts into a second completed charge, contact both Cofi House (with your receipt, date, and time) and your bank to investigate and arrange a correction or refund if needed.

How can I get a receipt or tax invoice for a Cofi House purchase I see on my statement?

If you need a detailed receipt or tax invoice, visit Cofi House in person and provide the approximate date, time, and charged amount from your bank statement. Staff can search their point‑of‑sale history to reprint a receipt or generate a tax invoice, subject to how far back their records go. Bringing a screenshot of the transaction from your banking app will help them match the correct sale more quickly.

How do I query or dispute a Cofi House charge I don’t recognise?

First, review whether you or someone authorised to use your card visited Chatswood Interchange on that date and might have made a purchase at Cofi House. If the charge still seems unfamiliar, go to the café and ask to speak with a manager, showing your statement so they can look up the transaction and confirm what was purchased. If they cannot locate a matching sale or you suspect fraud, immediately contact your bank or card issuer to report the issue and initiate a dispute or card replacement.

Can I get a refund if I was charged the wrong amount at Cofi House?

If you believe you were overcharged or billed incorrectly, return to Cofi House with your receipt or a copy of your bank transaction as soon as possible. Once staff verify the original transaction in their system, they can usually process a partial or full refund back to the same card used for payment. Refunds may take a few business days to appear on your statement, depending on your bank’s processing times.

Why is my Cofi House charge slightly higher than the prices on the menu?

The final amount at Cofi House can be higher than the base menu prices if you added extras (such as alternative milk, extra shots, add‑ons to meals) or a tip through the payment terminal. Some cafés also apply weekend or public‑holiday surcharges, which increase the total by a small percentage. Compare the charged amount with what you ordered, including any options or extras, and if it still seems off, ask staff to review the bill against their POS record.

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