Concord Theatricals is a major global theatrical licensing, publishing, and producing company that manages performance rights and materials for a vast catalog of plays and musicals.
Concord Theatricals is a leading theatrical licensing and publishing company that represents one of the world’s largest catalogs of plays and musicals. It combines the catalogs and services of legacy imprints such as R&H Theatricals, Tams-Witmark, Samuel French, The Andrew Lloyd Webber Collection, Dramatists Play Service and Playscripts, offering scripts, scores, cast recordings and production resources to theatres, schools and producers worldwide.([concordtheatricals.com](https://www.concordtheatricals.com/resources/who-we-are?utm_source=openai))
A charge from Concord Theatricals typically appears when a theatre, school, or producer purchases performance rights, scripts, perusal copies, ePlays, or rental materials through their website or is billed for royalties and licensing fees related to a production. These charges may be processed online as “WEB” entries and can correspond to one-time license purchases, royalty settlements after a show’s run, or digital script and resource purchases connected to a Concord Theatricals account.([help.concordtheatricals.com](https://help.concordtheatricals.com/?utm_source=openai))
If you have questions about a Concord Theatricals charge, start by checking recent orders or license agreements in the Concord Theatricals online account tied to your organization, and compare the transaction date and amount to invoices or email confirmations. For further help, you can contact Concord Theatricals customer support via their help site or by phone at their New York office, providing your organization name, order/license number, and the last four digits of the card used so they can locate the transaction and clarify or correct any billing issues.([help.concordtheatricals.com](https://help.concordtheatricals.com/contact-us/?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Concord Theatricals.
Why did I receive a charge from Concord Theatricals on my card?
Most charges from Concord Theatricals relate to licensing or materials for a play or musical—such as performance rights, royalties, script purchases, perusal copies, or rental materials ordered through concordtheatricals.com or via an invoice. Check with your theatre, school, or organization’s drama department to see if a recent order or license renewal was placed around the transaction date.
How can I verify what my Concord Theatricals charge is for?
Log into your Concord Theatricals account and review your Orders, Licenses, or Invoices sections, then match the transaction date and amount to a specific order or royalty invoice. If your organization orders through a purchase officer or bookkeeper, ask them for the latest Concord Theatricals invoice or email confirmation, which will list the exact titles, license period, and fees that generated the charge.([help.concordtheatricals.com](https://help.concordtheatricals.com/?utm_source=openai))
Does Concord Theatricals use recurring or installment billing for licenses or royalties?
Most Concord Theatricals charges are one‑time transactions tied to specific licenses, script purchases, or royalty settlements, but some organizations may see multiple charges if they place several orders, extend a license, or settle post‑production royalties after reporting performance dates and attendance. Review your licensing agreement and post‑show royalty statements to see whether follow‑up royalty charges were scheduled.
How do I request a refund or correction for a Concord Theatricals charge?
If you believe you were billed in error or need to adjust a charge (for example, wrong performance dates or reported attendance), contact Concord Theatricals customer support through their Help site or by phone at the New York office. Provide your account email, license or order number, and evidence of the discrepancy so they can review the account and, if appropriate, issue a credit or corrected invoice.([help.concordtheatricals.com](https://help.concordtheatricals.com/contact-us/?utm_source=openai))
Are small or duplicate-looking Concord Theatricals charges temporary authorizations?
In some cases your bank may show a temporary authorization when a card is first used to pay for a license or order, followed by the final settled amount. The authorization should fall off automatically after a few days. If you see two identical completed charges rather than one pending and one posted, contact both your bank and Concord Theatricals support with screenshots so they can confirm whether a duplicate payment was captured.
How can I cancel or change a performance license with Concord Theatricals to avoid further charges?
To change or cancel a license, sign in to your Concord Theatricals account and locate the specific license for your production, then use the contact options provided (or the licensing department email that appears on your license confirmation) to request a cancellation, date change, or capacity adjustment. Policy on cancellations and fee reductions varies by title and territory, so reach out as early as possible before your scheduled performances.([help.concordtheatricals.com](https://help.concordtheatricals.com/?utm_source=openai))
What contact methods does Concord Theatricals provide for billing and licensing questions?
Concord Theatricals offers support via their online Help Center, dedicated email addresses for different licensing categories (such as schools, amateur groups, and professional theatres), and phone support through their New York and London offices. For U.S. customers, the primary contact is the New York office at 1‑866‑979‑0447 or the general info@concordtheatricals.com email address.([help.concordtheatricals.com](https://help.concordtheatricals.com/contact-us/?utm_source=openai))
Could this Concord Theatricals charge be related to an ePlay or digital perusal rather than a full license?
Yes. In addition to full performance licenses, Concord Theatricals sells ePlays, digital perusals, and other reading copies that are delivered through their online reader. If someone in your organization ordered a digital script for review or class use, the associated fee will appear as a Concord Theatricals card charge even if no production license was issued.([help.concordtheatricals.com](https://help.concordtheatricals.com/?utm_source=openai))