Condis

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Condis (Condis Supermercats, S.A.) is a Spanish supermarket chain focused on proximity and convenience grocery stores, primarily operating in Catalonia and Andorra with a mix of company-owned and franchised locations.

Montcada i Reixac, Barcelona, Spain
condis.es
Owned by Condis Supermercats, S.A.

About Condis

Condis (Condis Supermercats, S.A.) is a Spanish supermarket chain based in Montcada i Reixac, Barcelona, with a strong presence in Catalonia and Andorra. The company focuses on “proximity” and neighborhood-format supermarkets, operating both company-owned and franchised stores under brands such as Condis and Condis Express. They offer a full range of everyday groceries: fresh produce, meat and fish, bakery, refrigerated and frozen foods, household items, and a selection of local and private-label products. Many locations also provide additional services such as home delivery and online ordering through their website, condis.es.

A Condis charge typically appears on your bank or card statement when you shop in one of their supermarkets or place an online grocery order. This can include in-store purchases at the checkout, click-and-collect or home delivery orders, recurring online orders you’ve scheduled, or small test/authorization holds when you add a new card for online payments. If you shop through a delivery partner or app that processes payments under “Condis” or “Condis Supermercats,” the descriptor on your statement may also show the Condis name, city, or store code, and amounts will generally match the total on your grocery receipt, including taxes and any delivery or service fees.

To verify a Condis charge, start by comparing the date and amount with recent grocery purchases, checking both physical till receipts and email confirmations for online orders. Log into your account at condis.es (if you use their online service) to review order history and downloadable invoices. If you still have questions, use the contact or customer service section on condis.es or ask directly at the store where you usually shop, providing the last four digits of the card, date, and exact amount of the charge. Common billing issues—such as duplicate transactions, changes in the final total for weighted items, or pending authorization amounts—are usually resolved by contacting the store’s customer service desk or Condis central customer care with proof of the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Condis.

  1. CONDIS PI I MARGALL 59

Frequently Asked Questions

Why do I see a Condis or Condis Supermercats charge on my bank statement?

This charge usually corresponds to a grocery purchase made in a Condis or Condis Express supermarket, or to an online order placed through condis.es or their home delivery service. The descriptor may include “Condis Supermercats, S.A.” plus the city or store code. Check your recent grocery receipts or email confirmations around that date to match the amount.

What are typical amounts for Condis charges and why might they differ from my receipt estimate?

Condis charges can range from a few euros for small top-up purchases to larger amounts for weekly or monthly shopping. For online orders, the final amount can change slightly from the initial estimate due to weighted products (like fruit, vegetables, or meat sold by weight) or substitutions. Always compare the final invoice or receipt, not just the order estimate shown when you first checked out.

Can Condis place an authorization hold or pending charge on my card?

Yes. When you place an order online or update your payment method, Condis or their payment provider may place a temporary authorization hold to confirm that your card is valid and has sufficient funds. This can appear as a pending charge, often for the estimated order total or a small amount, but it should be adjusted to the final purchase total or released within a few business days, depending on your bank.

How do I view my past Condis online orders and download receipts or invoices?

If you created an account for online shopping, log in at condis.es and go to your personal area or order history section. There you can see previous orders, check final billed amounts, and usually download receipts or invoices for each purchase. Matching these documents to the date and amount on your bank statement is the fastest way to confirm a mystery Condis charge.

How can I cancel or modify a Condis online order to avoid an unwanted charge?

Order cancellation or modification depends on the preparation status and the delivery or pickup time slot. After logging into condis.es, go to your order history and look for options to edit or cancel; if the order is already being prepared or out for delivery, changes may no longer be possible. In urgent cases, contact Condis customer service or the specific store handling your order as soon as possible using the details provided in your order confirmation email.

What should I do if I believe I’ve been double-charged by Condis?

First, check your receipts and online order history to confirm that two separate purchases were not made on the same day (for example, one in-store and one online). If you see two identical charges but only one corresponding purchase, contact the Condis store where you shopped or reach out through the customer service section on condis.es with a screenshot or statement extract. They can verify the transactions in their system and, if a duplicate is confirmed, initiate a correction or refund according to their policies.

How do I request a refund or resolve an issue with products from a Condis purchase?

For in-store purchases, bring your receipt and the product(s) to the Condis branch where you bought them; the store’s customer service or checkout staff will review the issue and apply the appropriate refund, exchange, or credit based on their returns policy. For online or home delivery orders, consult your order confirmation or condis.es account for instructions—typically you can report problems (missing items, damaged products, or mischarges) via a form, email, or phone contact listed there. Keep your order number and photos of any damaged goods to speed up the process.

How can I contact Condis about a charge I don’t recognize?

Visit condis.es and look for the “Contacto” or customer service section, where you’ll find the latest official contact channels, such as web forms or email addresses for customer support. You can also ask at your local Condis store’s customer service desk if you typically shop in person. When you contact them, provide the exact date, amount, last four digits of your card, and any reference number on your bank statement so they can locate the transaction in their system.

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