Copper Rose Cafe

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Copper Rose Cafe is a local café in Alexandria, New South Wales, serving specialty coffee, all-day breakfast, burgers, sandwiches and homestyle baked goods, as well as casual event catering.

Alexandria, New South Wales, Australia

About Copper Rose Cafe

Copper Rose Cafe is a local, independently owned café in Alexandria, New South Wales, Australia. They specialise in specialty coffee, all‑day breakfast, burgers, sandwiches, and homestyle baked goods made in-house, with a focus on casual, relaxed dining. In addition to dine‑in and takeaway orders, Copper Rose Cafe also offers casual event catering for office meetings, small functions, and local events, which can include platters, sandwiches, pastries and coffee service.

A charge from Copper Rose Cafe on your bank or card statement usually relates to an in‑store purchase of food or drinks, a takeaway or phone order, or a catering invoice paid by card. You might see their name appear for one‑time café visits, larger group tabs, prepaid catering deposits, or final catering balances. In some cases, a small “pending” or slightly duplicated amount may show briefly as an authorization hold when your card is first tapped, inserted, or used online (for example, when paying a catering invoice) before settling to the final transaction total.

If you’re unsure about a Copper Rose Cafe charge, start by checking the date and amount against any recent visits to the café or catering you may have ordered for your home or workplace. Look for receipts in your email (for online or catering payments) or paper receipts from in‑store visits, and review your calendar for any meetings or events that may have used their catering. To resolve questions, you can visit them in person during business hours or contact them via the details on copperrosecafe.com.au with your transaction date, exact amount, and the last four digits of the card used; they can usually look up your bill, resend receipts, correct any overcharges (like duplicate taps), or advise on refunds when appropriate.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Copper Rose Cafe.

  1. COPPER AND ROSE PTY ALEXANDRIA AUS
  2. COPPER AND ROSE PTY\15 - 85 BURKE ROAD\A

Frequently Asked Questions

Why do I see a Copper Rose Cafe charge on my statement if I only grabbed a quick coffee?

Even small purchases like a single coffee or pastry will appear as a separate Copper Rose Cafe transaction on your card statement. If you tapped your card or phone and didn’t take a receipt, the statement line will often just show their trading name and the total, which may include a card surcharge if applicable. Check your card’s contactless history for the same date and amount to confirm the transaction.

What are typical charge amounts from Copper Rose Cafe?

Common everyday charges range from about AUD $5–$10 for a coffee and pastry, $15–$30 for a solo breakfast or lunch, and $40+ for two or more people dining. Catering orders can range from roughly AUD $80 to several hundred dollars depending on group size and menu selection. If the amount is unusually high, consider whether it might relate to a group bill or a catering invoice rather than a single meal.

Can Copper Rose Cafe charges be recurring or subscription‑like?

Copper Rose Cafe does not offer subscriptions in the way that streaming services do, so you should not see automated monthly subscription fees. However, workplaces or regular customers may set up repeat catering orders (for example, weekly office breakfasts) that are charged each time an order is fulfilled. In those cases, you’ll see multiple similar Copper Rose Cafe charges around the same day of the week or month, matching your recurring catering schedule.

Why is there a small pending or duplicate Copper Rose Cafe amount on my card?

Some payment terminals and banks temporarily place an authorization hold when you first insert or tap your card, which can look like a small or duplicated pending Copper Rose Cafe charge. This hold should automatically fall away or be adjusted to the correct purchase total once the payment is fully processed, usually within a few business days. If a pending amount settles as a duplicate charge, contact Copper Rose Cafe with your receipt and statement so they can investigate and arrange a reversal or refund if needed.

How do I get a copy of my receipt or invoice from Copper Rose Cafe?

For in‑store purchases, you can request a printed or emailed receipt at the time of payment; if you didn’t, visit or contact the cafe with the exact date, time range, amount, and last four digits of your card so they can search their POS records. For catering, invoices and receipts are usually emailed to the booking contact, so check your email (including spam) for messages from Copper Rose Cafe or their invoicing system. If you still can’t find it, use the contact form or details on copperrosecafe.com.au to request a resend of your invoice or receipt.

How can I cancel or change a Copper Rose Cafe catering order and avoid extra charges?

Catering bookings generally need to be changed or cancelled with advance notice so the kitchen can adjust ordering and preparation. If you gave a card deposit or prepayment, cancelling too close to the event date may result in a partial or non‑refundable charge to cover costs already incurred. Check your original catering confirmation email for any stated cancellation policy, and contact the cafe directly as early as possible to modify headcounts, menu items, or dates to minimise fees.

How do I request a refund or dispute a Copper Rose Cafe charge?

Contact Copper Rose Cafe first, as most billing issues—such as accidental double taps, incorrect amounts, or items charged but not received—can be resolved directly. Provide your receipt if you have it, plus the transaction date, amount, and last four digits of your card so they can locate the payment. If the cafe confirms an error, they can process a refund back to the same card, which may take a few business days to appear; if you cannot resolve the issue with them, you can then contact your bank to dispute the transaction.

How can I contact Copper Rose Cafe about a charge on my statement?

Visit copperrosecafe.com.au for their current phone number, email address, and opening hours. Have your statement, the transaction date and amount, and the name on the card ready when you call or email so staff can quickly look up the transaction. If you’re local, you can also bring your statement (with sensitive card details hidden) to the cafe during quiet hours for on‑site assistance with identifying or correcting a charge.

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