About CPA
CPA Australia is a leading professional accounting body based in Melbourne, Victoria, serving members across Australia and internationally. It offers the CPA designation, membership services, professional qualifications, and extensive continuing professional development (CPD) for accountants and finance professionals. Through cpaaustralia.com.au, individuals can join as students, associates, or full members; enrol in the CPA Program; register for exams; and access online learning, conferences, publications, and professional resources. Fees vary by membership type, location, and services selected, and are usually charged in Australian dollars (AUD).
A CPA Australia charge may appear on your bank or card statement if you have paid for annual membership fees, CPA Program subject enrolments, exam or exam reschedule fees, CPD courses, conferences, webinars, or other professional events. You may also see a charge related to application fees, reactivation fees, late payment fees, or purchases of study materials and resources. Some members see recurring annual renewal charges, while others may see one‑off payments for a particular semester, exam sitting, or course. In some cases, a small temporary authorization may appear when you update or add a card, which should drop off once the payment is processed or released by your bank.
If you’re unsure about a CPA Australia charge, first log in to your account at cpaaustralia.com.au and review your “My Account” or “My Payments”/“My Orders” section for invoices, receipts, and membership or exam records. Check recent emails from CPA Australia for membership renewal notices, exam enrolment confirmations, or CPD registration receipts. If you still can’t identify the transaction, contact CPA Australia directly via the contact form or live chat at cpaaustralia.com.au/contact-us, or call the customer service team using the phone number listed for your region; have your member ID, email address, and the exact charge amount/date ready to help them locate the payment and resolve any billing issues such as refunds, duplicate payments, or incorrect renewals.