Crown Street Grocer

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Crown Street Grocer is a family-owned gourmet grocery and deli in Surry Hills offering specialty products, fresh fruit and vegetables, a delicatessen, and takeaway coffee and cafe-style food.

Surry Hills, NSW, Australia
crownstgrocer.com

About Crown Street Grocer

Crown Street Grocer is a family‑owned gourmet grocery and deli located in Surry Hills, NSW, Australia. They offer a curated selection of specialty products, including artisan pantry items, cheeses, charcuterie, fresh fruit and vegetables, and locally sourced goods. Alongside the grocery range, they run a busy deli and café-style counter serving takeaway coffee, sandwiches, salads, and prepared meals for nearby residents, workers, and visitors.

A charge from Crown Street Grocer on your bank statement usually relates to an in‑store purchase of groceries, deli items, takeaway coffee, or café-style food. Charges may appear under descriptions such as “CROWN STREET GROCER,” “CROWN ST GROCER SURRY HILLS,” or similar variations. Most transactions are one‑time point-of-sale purchases, but you might also see multiple smaller charges on the same day if separate coffee, meal, or grocery purchases were made. If you used a card to open a tab or pre-authorize a payment (for example, for a larger catering or bulk order), you may briefly see an authorization hold that is later adjusted to the final amount.

To verify a Crown Street Grocer charge, start by checking recent visits to their Surry Hills store, looking at the date and amount on your statement, and matching it to grocery or café receipts you may have kept. If you use mobile wallet payments (Apple Pay, Google Pay, etc.), review your wallet transaction history for more detailed receipts. For questions or to request a copy of a receipt, you can contact the store using the details on crownstgrocer.com or visit in person and provide the transaction date, approximate time, and amount. If you suspect an incorrect amount or a duplicated charge, speak with the store directly first; if it cannot be resolved, then contact your bank to dispute the transaction.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Crown Street Grocer.

  1. CROWN STREET GROUP PTY SURRY HILLS AUS
  2. CROWN STREET GROUP PTY\SHOP 1 365 CROWN

Frequently Asked Questions

What types of charges from Crown Street Grocer should I expect to see on my bank statement?

Most charges from Crown Street Grocer are one‑time in‑store purchases for groceries, deli items, or takeaway coffee and café food. The amount can range from small coffee purchases to larger weekly grocery baskets or catering-style orders. The descriptor may appear as “CROWN STREET GROCER,” “CROWN ST GROCER SURRY HILLS,” or a similar abbreviation, depending on your bank.

Why do I see multiple small charges from Crown Street Grocer on the same day?

Multiple same‑day charges often occur if separate purchases were made, such as buying a morning coffee, then later returning for lunch or groceries. If you and a family member or colleague both used cards at the store on the same day, those will also show as separate transactions. Review your receipts and mobile wallet history to confirm whether multiple visits were made.

Does Crown Street Grocer offer subscriptions or recurring billing?

Crown Street Grocer primarily operates as a walk‑in gourmet grocer and deli, so charges are usually once‑off transactions at the register. They do not typically run automatic subscription services like a digital membership or online recurring plan. If you see regular, repeated charges on the same date each month, verify that they correspond to your routine in‑store shopping or contact the store to confirm.

Why is there a pending or slightly higher amount from Crown Street Grocer on my account?

Some banks temporarily show card transactions from small merchants as pending or with a small variance before the final settlement. In rarer cases, if your card was used to start a tab or secure a larger order, a pre‑authorization hold may appear that later adjusts to the exact total after checkout. These holds should resolve within a few business days; if the pending amount doesn’t update, contact both your bank and the store with transaction details.

How can I get a receipt or check what I was charged for at Crown Street Grocer?

If you paid by card, your mobile wallet or banking app may show a basic transaction record that helps you match the time and amount. For a detailed itemized receipt, you can visit Crown Street Grocer in person or reach out using the contact information on crownstgrocer.com, providing the date, approximate time, last four digits of your card, and the total amount charged. This allows staff to locate the transaction in their point‑of‑sale system and confirm what was purchased.

How do I resolve an incorrect or duplicate charge from Crown Street Grocer?

First, compare the charges on your bank statement with any receipts or your mobile wallet history to make sure they are not separate valid purchases. If you still believe there is an error—such as the wrong amount or a duplicate transaction—contact Crown Street Grocer directly or visit the store with your statement and any receipts so they can review their records and process a correction or refund if appropriate. If the issue cannot be resolved with the merchant, contact your bank to raise a dispute.

Can I get a refund if I was accidentally overcharged at Crown Street Grocer?

If an overcharge or mistake occurred at the register, Crown Street Grocer can usually reverse or partially refund the transaction through their point‑of‑sale system. Reach out promptly with proof of purchase (receipt or bank record) and details of the discrepancy. Refunds are typically issued back to the original payment method, but the time it takes to appear depends on your bank.

How can I contact Crown Street Grocer about a charge I don’t recognize?

Visit crownstgrocer.com to find the latest phone number, email address, or contact form for the store, or drop by the Surry Hills location during business hours. When you get in touch, provide the transaction date, exact amount, card type, and the statement description as it appears in your banking app. This information helps staff quickly look up the transaction and clarify who made the purchase and what it was for.

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