Custom Cafe

Custom Cafe is an independent, locally owned café located in Brookvale, New South Wales, Australia. They specialise in specialty coffee, made-to-order breakfasts, burgers, and relaxed café fare, catering to both dine‑in and takeaway customers. As a neighbourhood spot, Custom Cafe typically processes payments through an in‑store EFTPOS/credit card terminal and may also take phone or online orders using their own payment links or third‑party ordering and delivery platforms.

A charge from “Custom Cafe,” “Custom Cafe Brookvale,” or similar wording may appear on your bank or card statement after you’ve paid for food, coffee, or takeaway at their Brookvale location. You might also see a charge if you placed a phone or online order, purchased a gift voucher, paid a deposit for a group booking, or left a tip using the card terminal. In some cases, you may notice a small pending amount as an authorization hold when your card is first dipped or tapped; this is usually replaced by the final bill total once the transaction is fully processed.

If you’re unsure about a Custom Cafe charge, start by checking recent visits to Brookvale, any food deliveries, or receipts in your email/SMS from the date of the transaction. Look through your bank statement for nearby charges from transport or other local shops to jog your memory. To resolve questions, you can contact the café directly using the phone number or contact details listed on their website at custom-cafe.business.site, or visit in person with your card and statement for reference. Most billing issues—such as duplicate charges, incorrect amounts, or tip errors—can be reviewed and adjusted by the café or their payment provider, and your bank can help dispute a charge if it turns out to be unauthorized.