DB Fernverkehr AG

Transit96% confidence

DB Fernverkehr AG is the long‑distance passenger rail division of Deutsche Bahn, operating InterCityExpress (ICE), Intercity (IC), and other long‑distance train services in Germany and neighboring countries.

Frankfurt am Main, Germany
bahn.de
Owned by Deutsche Bahn AG

About DB Fernverkehr AG

DB Fernverkehr AG is the subsidiary of Deutsche Bahn responsible for long‑distance passenger rail services, including the high‑speed ICE (InterCityExpress), IC (Intercity), and EC (EuroCity) trains. It connects major cities within Germany and across parts of Europe, offering reserved seating, first and second class options, and various onboard services such as catering and Wi‑Fi. Tickets can be purchased online, via the DB Navigator app, station ticket machines, or at staffed counters.

A charge from “db fernverkehr ag” on your card statement typically relates to the purchase of one or more long‑distance train tickets, seat reservations, or rail passes, often bought through bahn.de, the DB Navigator app, or a DB ticket counter. It may also reflect changes or upgrades to an existing booking, such as rebooking fees, reservation fees, or surcharges for flexible fares. In some cases, you might see pre‑authorization holds when you save a card in the DB Navigator app or when a booking is initiated but not yet fully settled.

If you have questions about a “db fernverkehr ag” charge, start by checking your email for booking confirmations from Deutsche Bahn or reviewing your trips in the DB Navigator app or on your bahn.de account. Match the date and amount to a specific ticket or reservation. For issues or suspected errors, you can contact Deutsche Bahn customer service via their hotline, service counters at major train stations, or online contact forms. Having your booking number (Buchungsnummer), travel date, and the last four digits of your card ready will help resolve billing questions more quickly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to DB Fernverkehr AG.

  1. db fernverkehr ag

Frequently Asked Questions

Why do I see a charge from DB Fernverkehr AG on my card statement?

This charge usually corresponds to the purchase of long‑distance train services (such as ICE or IC tickets), seat reservations, or rail passes bought via bahn.de, the DB Navigator app, ticket machines, or a DB travel center. Check recent bookings and email confirmations from Deutsche Bahn to identify the specific trip.

Can DB Fernverkehr AG charges appear under a different name or in a foreign currency?

On some statements, DB Fernverkehr transactions may be shown with variations like “DB Fernverkehr AG” or “Deutsche Bahn/bahn.de” and, if you booked outside the eurozone, they may appear converted into your home currency. The transaction date and euro amount should match your booking confirmation, accounting for any exchange rate differences.

How can I change or cancel a long‑distance ticket purchased from DB Fernverkehr AG?

Change and cancellation options depend on your fare type (e.g., Super Sparpreis, Sparpreis, or Flexpreis). Log into your account on bahn.de or the DB Navigator app, open the relevant booking, and check the options under “Exchange/Cancel.” Non‑flexible discount fares may have limited or no refund options, while Flexpreis tickets are generally more changeable.

How do I request a refund or compensation for a DB Fernverkehr AG ticket?

If you’re eligible for a refund or delay compensation, you can submit a claim via the passenger rights form (Fahrgastrechte) on bahn.de or at a DB travel center. You’ll need your ticket or booking number and details of the disrupted journey. Approved refunds are typically credited back to the original payment method, which will appear as a separate credit on your card statement.

Why do I see a small or duplicate DB Fernverkehr AG charge on my card?

You may see temporary authorization holds when adding a card in the DB Navigator app or when starting a booking; these appear as small or pending amounts and should disappear automatically once the final charge is settled. If a pending amount does not drop off after several days, contact your card issuer and Deutsche Bahn customer service with the transaction details.

How can I verify which journey a specific DB Fernverkehr AG charge relates to?

Log into bahn.de or the DB Navigator app with the account you used for booking, then review your “My Bookings” or “Tickets” section around the date of the charge. Match the ticket price (including reservation fees) to the amount on your statement. If you booked as a guest, search your email for “Deutsche Bahn” or “Ihre Buchung” to find the relevant confirmation.

What should I do if I don’t recognize a DB Fernverkehr AG charge?

First check whether a family member or colleague used your card for a DB booking, and review your recent travel plans and email confirmations. If you still cannot identify the payment, contact Deutsche Bahn customer service with the transaction date and amount, and simultaneously notify your bank or card issuer to dispute potential unauthorized use.

How can I contact DB Fernverkehr/Deutsche Bahn about a billing issue?

You can reach Deutsche Bahn customer service via the phone numbers listed under “Kontakt” on bahn.de, through the online contact form, or by visiting a DB Reisezentrum (travel center) at major train stations. Provide your booking number, travel date, and the last four digits of your payment card to help them quickly locate and clarify the transaction.

This merchant is in the Transit category

Browse all

Related Merchants

First Parking
Sydney Airport
SkyBus
GM Cabs
Translink

Compare DB Fernverkehr AG

vsFirst ParkingvsSydney AirportvsSkyBus

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you