Decolef Lux S.à r.l. is a Luxembourg-based sports management and marketing company that operates the Soudal Quick-Step professional cycling team’s digital platforms and related commercial activities.
Decolef Lux S.à r.l. is a société à responsabilité limitée (private limited company) registered in Luxembourg that focuses on professional cycling–related activities, including managing intellectual property, marketing rights, and online presence for the Soudal Quick-Step (formerly Deceuninck–Quick-Step) WorldTour cycling team. The company is listed in Luxembourg business records under activities related to sport and intellectual property, and it operates official team websites and services on behalf of the cycling team brand.([pappers.lu](https://www.pappers.lu/en/company/decolef-lux-sa-rl-B143197?utm_source=openai))
A charge from “Decolef Lux Sarl Wevelgem” on a card statement most likely originates from the company’s Belgian branch in Wevelgem, which is associated with the team’s operational base and commercial activities such as hospitality, merchandise, sponsorship-related services, or fan engagement programs. The Belgian branch address in Wevelgem appears in business listings alongside other cycling-team entities, indicating that payments processed there may show “Wevelgem” in the descriptor even though the legal head office is in Luxembourg.([bizique.be](https://www.bizique.be/nl/decolef-lux-sarl_17-056-40-45-01?utm_source=openai))
If you are unsure about a Decolef Lux charge, first check whether you or someone in your household recently purchased official Soudal Quick-Step (or Deceuninck–Quick-Step / "The Wolfpack") merchandise, tickets, hospitality packages, or fan-club memberships online, or interacted with the team via their official websites. Look for email receipts from the team or from Decolef (often from an @decolef.com or official team domain) and compare the amount and date. If something looks incorrect, contact the company using the details on the official Soudal Quick-Step team website or the contact information in the site’s privacy or disclaimer pages, and be prepared to provide the transaction date, amount, and the last four digits of your card for faster investigation.([wolfpack.soudal-quickstepteam.com](https://wolfpack.soudal-quickstepteam.com/en/disclaimer?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Decolef Lux S.à r.l..
Why does my card statement show “Decolef Lux Sarl Wevelgem”?
This descriptor typically indicates a charge processed by Decolef Lux S.à r.l.’s Belgian branch located in Wevelgem, which is used for operational and commercial activities related to the Soudal Quick-Step professional cycling team. Purchases such as team merchandise, hospitality packages, or sponsorship-related services may be billed through this Belgian branch, so “Wevelgem” appears as the location on your statement.([bizique.be](https://www.bizique.be/nl/decolef-lux-sarl_17-056-40-45-01?utm_source=openai))
What kinds of purchases usually result in a Decolef Lux charge?
Common sources of Decolef Lux charges include online purchases of Soudal Quick-Step (or Deceuninck–Quick-Step / The Wolfpack) team merchandise, fan-club memberships, hospitality or VIP packages at races, event tickets sold through the team’s official sites, and other cycling-team–related services managed by Decolef. Review recent interactions with official team platforms to match the amount and date of the charge.([wolfpack.soudal-quickstepteam.com](https://wolfpack.soudal-quickstepteam.com/en/disclaimer?utm_source=openai))
How can I verify a Decolef Lux transaction on my account?
Start by searching your email for order confirmations or invoices from the Soudal Quick-Step team or from an @decolef.com address and compare the billed amount, currency, and date with your statement. Then log into any fan-shop or team account you may have created on the official team website and check your order history. If you still cannot identify the transaction, use the contact details provided in the team website’s privacy or disclaimer pages to request clarification, providing the transaction date, amount, and the last four digits of the card.([wolfpack.soudal-quickstepteam.com](https://wolfpack.soudal-quickstepteam.com/en/disclaimer?utm_source=openai))
How do I request a refund for a Decolef Lux charge?
Refunds must be requested directly from Decolef or the Soudal Quick-Step team via the official website’s contact or support form, following the refund or cancellation policy applicable to the product (for example, merchandise returns vs. event or hospitality bookings). Locate your order confirmation email or invoice, note the order number and purchase details, and include these when contacting support. If you cannot obtain a resolution, you can then speak with your bank to explore a dispute or chargeback, but banks generally expect that you attempt to resolve the issue with the merchant first.
Can Decolef Lux place authorization holds or pending charges on my card?
Yes. When you make an online booking or purchase related to the Soudal Quick-Step team, Decolef or its payment provider may place a temporary authorization hold on your card to verify funds. These holds can appear as pending transactions and usually drop off automatically within a few days if the booking is cancelled or if the final captured amount differs slightly due to currency conversion or final order adjustments.
Does Decolef Lux offer subscriptions or recurring billing?
Most Decolef Lux transactions are one-off purchases such as merchandise orders or event packages, but certain fan-club memberships or recurring donation/support programs may be billed on a periodic basis if offered through official team channels. If you see a repeating Decolef Lux charge, log into your fan or customer account on the relevant official site to check for any active memberships or recurring payments and manage or cancel them from your account settings.
How can I cancel a booking or order that was charged by Decolef Lux?
Cancellation options depend on the type of product or service you purchased—for example, merchandise returns may be handled differently from race hospitality or VIP packages. Review the terms and conditions or FAQs on the official Soudal Quick-Step website related to your specific product, then use the listed contact form or email address to request cancellation. Include your order number, event details (if applicable), and payment reference so Decolef can process your request according to their stated policy.([wolfpack.soudal-quickstepteam.com](https://wolfpack.soudal-quickstepteam.com/en/disclaimer?utm_source=openai))
How do I contact Decolef Lux about an unrecognized charge?
Go to the official Soudal Quick-Step team website and navigate to the legal, privacy, or contact sections, where Decolef Lux S.à r.l. is identified as the website owner along with an email address (such as info@decolef.com) and postal address in Luxembourg. Use these official channels to send a detailed inquiry that includes the transaction date, amount, currency, and the last four digits of the card so they can investigate and confirm whether the charge is legitimate.([wolfpack.soudal-quickstepteam.com](https://wolfpack.soudal-quickstepteam.com/en/disclaimer?utm_source=openai))