Question 1

Why am I seeing a charge from DIND PTY LTD on my statement for a coffee I bought at “Kaffeine Culture”?

Accepted Answer

Dind Pty Ltd is the underlying legal company behind the café business that has traded under the name Kaffeine Culture in Sydney’s CBD.([australiacheck.com](https://www.australiacheck.com/nsw/dind?utm_source=openai)) Payment systems often show the legal entity rather than the street or trading name, so your visit to Kaffeine Culture can appear on your statement as DIND PTY LTD or DIND PTY LTD NSW instead of the café name you recognise.

Question 2

What kinds of purchases typically result in a Dind Pty Ltd café charge, and what amounts are common?

Accepted Answer

Most Dind Pty Ltd charges come from in‑person café purchases at the counter—coffee, tea, cold drinks, pastries, snacks, and light meals—processed through a point‑of‑sale terminal in Sydney’s CBD. Because menu pricing varies over time and by product, you’ll typically see small to moderate amounts consistent with a coffee and food order (for example, one or more drinks plus a snack or light meal), and multiple small charges on the same day can reflect separate visits or split bills.

Question 3

Does Dind Pty Ltd offer any kind of coffee subscription, tab, or recurring billing that could explain a repeating charge?

Accepted Answer

Public records only list Dind Pty Ltd as a café operator (trading as Kaffeine Culture) with no indication of a subscription or membership program.([abr.business.gov.au](https://abr.business.gov.au/ABN/View/73607045241?utm_source=openai)) In practice, most customers will only see one‑off point‑of‑sale charges. If you see repeating charges, check whether a family member or colleague has saved the card for regular purchases at the café, or whether a food‑delivery or corporate ordering platform has used Dind Pty Ltd as the billing entity.

Question 4

I don’t remember buying anything at a café on the transaction date—how can I confirm whether this Dind Pty Ltd charge is legitimate?

Accepted Answer

Start by checking your calendar, messages, and emails around the transaction date for any meetings, catch‑ups, or takeaway orders near Martin Place or the Sydney CBD. Then review paper receipts, digital wallet histories (Apple Pay, Google Pay, etc.), and any food‑delivery or catering apps you use, in case the purchase was made under a different front‑end brand but settled by Dind Pty Ltd. If none of these match, call your bank or card issuer; they can give you additional merchant details (such as terminal ID or physical address) and help you block your card or raise a dispute if fraud is suspected.

Question 5

Can I cancel or reverse a Dind Pty Ltd café charge if it was made by mistake or I was overcharged?

Accepted Answer

For simple errors, your best option is to return to the café (or phone them if your bank provides a number from the transaction details) with your receipt and bank statement so staff can look up the payment on their point‑of‑sale system. If the café confirms an error, they can usually process a refund or adjustment back to your card on the same terminal that took the payment. If you can’t reach the café or disagree with the outcome, you can lodge a chargeback or dispute through your bank, who will then contact Dind Pty Ltd’s payment processor for investigation.

Question 6

Why do I see two Dind Pty Ltd charges on the same day, including a small amount that later disappeared?

Accepted Answer

When a card is tapped or entered manually, the terminal may perform a small pre‑authorisation or card‑verification check before the full amount is processed—this can appear as a separate small “pending” charge that drops off automatically after a few days. In addition, if a transaction was cancelled and re‑run because of a terminal error, you might briefly see two amounts, but only the completed transaction should be settled. If both have settled and you only made one purchase, contact the café or your bank to request a review and refund of the duplicate.

Question 7

How do I get in touch with Dind Pty Ltd if I need a tax invoice or GST receipt for my coffee purchase?

Accepted Answer

Because Dind Pty Ltd is a GST‑registered Australian private company operating as a café business, it is required to issue compliant tax invoices on request for qualifying purchases.([abr.business.gov.au](https://abr.business.gov.au/ABN/View/73607045241?utm_source=openai)) The simplest way to obtain one is to ask at the café when you pay, or return with your original receipt so staff can reprint or email a tax invoice. If you no longer have the receipt, your bank can often provide additional merchant information from the transaction that will help the café locate your sale in their system.

Question 8

What should I do if someone else used my card at this café and I need the charge removed?

Accepted Answer

If you suspect your card was used without permission—whether the card was lost, skimmed, or copied—contact your bank or card issuer immediately and report the transaction as unauthorised; they can cancel the card, issue a new one, and start a fraud investigation. You generally don’t need to resolve unauthorised use directly with Dind Pty Ltd, as card‑scheme rules require banks to manage these disputes and recover funds from the merchant’s acquiring bank when appropriate. Keep an eye on your account for other unfamiliar charges around the same time, as these can help your bank identify a wider pattern of misuse.

Dind Pty Ltd

About Dind Pty Ltd

Bank Statement Variations

Frequently Asked Questions