Disneyland Paris

Entertainment94% confidence

Disneyland Paris is a Disney-themed resort and amusement park complex near Paris, France, operated by Euro Disney Associés S.A.S., offering theme parks, hotels, dining, and entertainment.

Chessy, France
disneylandparis.com
Owned by The Walt Disney Company

About Disneyland Paris

The descriptor “EURO DISNEY ASSOCIES” refers to Euro Disney Associés S.A.S., the company that operates Disneyland Paris, a major Disney resort complex located in Chessy, near Paris, France. Disneyland Paris includes two theme parks (Disneyland Park and Walt Disney Studios Park), multiple themed hotels, shopping and dining districts, and a variety of entertainment experiences based on Disney, Pixar, Marvel, and Star Wars franchises. Guests purchase park tickets, annual passes, hotel packages, dining plans, and merchandise through this entity.

A charge from “EURO DISNEY ASSOCIES” or similar wording on your card statement typically relates to the purchase of park tickets, hotel stays, vacation packages, dining reservations with prepayment, in-park spending, or online bookings made via the official Disneyland Paris website or app. It may also represent an advance deposit for a hotel reservation, an installment for a vacation package, or payment/renewal of an annual pass. In some cases, you might see a temporary authorization hold when you check in at a Disney hotel or add a payment card to your reservation for incidentals.

If you have questions about a charge, start by checking your Disneyland Paris account, confirmation emails, and any hotel or ticket receipts for matching amounts and dates. You can review your booking details on disneylandparis.com using your reservation number or Disney account. For unresolved issues, contact Disneyland Paris Guest Relations or Reservations by phone or via the contact forms on their official website, providing the exact amount, date, and last four digits of your card. Also verify if a family member used your card for reservations or in-park purchases, as multiple guest charges often consolidate under the same “EURO DISNEY ASSOCIES” descriptor.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Disneyland Paris.

  1. EURO DISNEY ASSOCIES

Frequently Asked Questions

Why do I see a charge from “EURO DISNEY ASSOCIES” on my card statement?

This descriptor refers to Euro Disney Associés S.A.S., the operator of Disneyland Paris. The charge is usually for park tickets, hotel stays, vacation packages, dining reservations, annual passes, or in-park purchases made at Disneyland Paris or through disneylandparis.com.

Can charges from Disneyland Paris appear before my actual visit?

Yes. When you book tickets, hotel stays, or packages online, Disneyland Paris often charges the full amount or a deposit at the time of booking. You may also see pre-authorization holds around your arrival date for hotel incidentals, which are adjusted to the final amount at checkout.

How can I verify what my Disneyland Paris charge was for?

Log into your account on disneylandparis.com and review your bookings under “My Account” or “My Reservations.” Match the transaction date and amount with confirmation emails for tickets, hotel stays, dining, or packages. If you still cannot identify the charge, contact Disneyland Paris Guest Relations with your booking reference and card details (last four digits only).

I cancelled my Disneyland Paris booking. Why was I still charged?

Depending on the cancellation timing and terms of your specific offer, fees or non-refundable components may still apply. Some promotional rates and certain ticket types are non-refundable. Review the cancellation policy in your confirmation email or on your online booking, then contact Disneyland Paris Reservations if you believe a refund has not been processed correctly.

Does Disneyland Paris place temporary authorization holds on my card?

Yes. When you check into a Disney hotel or register a payment card for room charging, Disneyland Paris may place a temporary authorization hold to verify available funds. This hold is separate from your final bill and should automatically adjust or disappear within a few days after checkout, depending on your bank’s policies.

How do I request a refund or dispute an incorrect charge from Euro Disney Associés?

First, collect your booking confirmation, receipts, and a screenshot or copy of the card statement with the charge. Then contact Disneyland Paris Guest Relations or Reservations via the phone numbers or contact forms listed on disneylandparis.com. Provide your reservation number, visit dates, and the exact charge amount so they can investigate and, if appropriate, issue a refund.

Are Disneyland Paris annual pass or ticket purchases recurring charges?

Most standard park tickets and many annual pass purchases are one-time charges. However, if you chose an installment or monthly payment option for an annual pass (where available), you may see recurring charges under “EURO DISNEY ASSOCIES.” Check your pass agreement and your Disney account for details on the schedule and amounts.

How can I contact Disneyland Paris about a billing or payment issue?

Visit disneylandparis.com and go to the “Help” or “Contact Us” section to find phone numbers and contact forms for Reservations and Guest Relations. Calling with your booking reference, visit dates, and the last four digits of your card will help them locate the transaction and address your billing question more quickly.

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