About Dott
Dott is a micromobility company that provides shared electric scooters and e-bikes in cities across Europe and beyond. Through the Dott app, users can locate, unlock, and ride scooters or bikes for short urban trips, typically paying a small unlock fee plus a per-minute rate. The service is designed to offer an eco-friendly alternative to cars and taxis for first- and last-mile transport.
A charge labeled like “Dott scooter bill 1/2” will usually correspond to a specific ride or a set of rides taken on Dott scooters or bikes, or to a post-ride adjustment such as parking fees or time-based billing reconciliation. Some cities or promotions may bundle usage into passes or packages, so you might see grouped or periodic charges rather than one line per ride.
If you are unsure about a Dott charge, start by opening the Dott app and checking your ride history and receipts under your account or payment section; each trip typically shows distance, duration, and cost. For further questions or disputes, you can contact Dott support through the in-app help section or via their website support channels, providing screenshots of the transaction, ride IDs, and the last four digits of the card used. Also verify that no one else has access to your Dott account or payment details (for example, a shared phone or account).