Dubai Taxi Company

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Dubai Taxi Company (formerly Dubai Taxi Corporation) is the largest government-backed taxi and chauffeured transport operator in Dubai, providing metered taxis, limousines, and related mobility services across the emirate.

Dubai, United Arab Emirates
dubaitaxi.ae
Owned by Government of Dubai (via Roads and Transport Authority)

About Dubai Taxi Company

Dubai Taxi Company is the primary taxi and chauffeured transport operator in Dubai, United Arab Emirates. Established in 1994 and historically known as Dubai Taxi Corporation, it was converted into a public joint stock company and rebranded as Dubai Taxi Company PJSC in 2023. The company operates a large fleet of taxis, airport taxis, limousines, and specialized vehicles, serving residents, tourists, and corporate clients across the emirate under the supervision of Dubai’s Roads and Transport Authority (RTA).([ar2025.dubaitaxi.ae](https://ar2025.dubaitaxi.ae/en/financial-statements/notes-consolidated-financial-statements?utm_source=openai))

A charge labeled similar to “DTC –7 DUBAI DUBAI” on a card statement is typically associated with a ride taken in a Dubai Taxi Company vehicle, such as a standard street-hail taxi, an airport taxi, or a booking made via the DTC app or an RTA-licensed e-hailing app (e.g., S’hail, Careem’s Hala, Bolt). The numeric suffix (like “-7”) usually denotes an internal terminal, taxi, or route identifier rather than a separate merchant. The amount may reflect the final metered fare, including flag-fall, per‑kilometer charges, waiting charges, tolls (Salik), and any surcharges (e.g., airport pickup fees or peak-time multipliers authorized by RTA).([dubaitaxi.ae](https://www.dubaitaxi.ae/en/our-services/taxi?utm_source=openai))

If you have questions about such a charge, start by matching the date, time, and amount to any taxi journeys you took in Dubai, including trips to or from Dubai International Airport or major landmarks. Receipts can often be found in the DTC mobile app or in the ride history of whichever e‑hailing app you used to book the taxi. To resolve disputes or request more details, you can contact Dubai Taxi Company’s call center, reach out via the contact form on their website, or file a complaint through RTA’s official channels; having the last four digits of your card, the exact amount, and the trip date/time will help customer service locate the transaction quickly.([dubaitaxi.ae](https://www.dubaitaxi.ae/en/contact-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Dubai Taxi Company.

  1. DTC -7 DUBAI DUBAI27 Jun, 2026£29.72

Frequently Asked Questions

Why do I see a charge from Dubai Taxi Company or “DTC –7 DUBAI” on my card statement?

This charge usually corresponds to a taxi or limo trip you took in Dubai Taxi Company’s fleet, either hailed on the street, from the airport ranks, or booked through the DTC app or an RTA-licensed e-hailing app such as S’hail, Careem’s Hala, or Bolt. The descriptor often includes “DTC” plus a number that identifies the taxi or terminal rather than a separate merchant.

How are fares calculated for Dubai Taxi Company rides?

Fares are set and regulated by Dubai’s Roads and Transport Authority and are based on a combination of a starting flag-fall charge, per‑kilometre rate, waiting time, and applicable surcharges such as airport pickup fees or night/peak-time multipliers. Salik tolls may also be added to the metered fare, which is then charged to your card if you paid electronically.([rta.ae](https://rta.ae/wps/portal/rta/ae/home/rta-services/service-details?serviceId=204&utm_source=openai))

Can Dubai Taxi Company place authorization holds or pending charges on my card?

If you book through the DTC app or another e-hailing app, a small authorization or a temporary hold for the estimated fare may appear as a pending transaction. This hold is typically adjusted to the final trip amount once the ride is completed, and any unused portion is released by your bank within a few days, depending on your card issuer’s policies.

How can I get a receipt or trip details for a Dubai Taxi Company ride?

If you used the DTC app, your ride history and receipts are available within the app. For trips booked through third‑party apps such as Careem (Hala), S’hail, or Bolt, you can retrieve receipts from those apps’ trip history sections. For a street‑hail taxi where you did not keep the printed receipt, you can contact Dubai Taxi Company’s call center or use the contact form on their website, providing the trip date, approximate time, pickup/drop‑off locations, and the last four digits of the card used.([dubaitaxi.ae](https://www.dubaitaxi.ae/en/our-services/taxi?utm_source=openai))

How do I dispute or request a refund for a Dubai Taxi Company charge?

First, compare the amount and date with your trip history in the DTC or booking app and check whether tolls or surcharges might explain the total. If the charge still seems incorrect, contact Dubai Taxi Company via their call center or website with the transaction details and any receipts. They can review GPS and meter records for the ride and, if an overcharge or error is confirmed, arrange an adjustment or refund. You can also escalate via RTA’s official complaint channels if needed.([dubaitaxi.ae](https://www.dubaitaxi.ae/en/contact-us?utm_source=openai))

How can I contact Dubai Taxi Company about a billing or service issue?

You can reach Dubai Taxi Company through their customer call center (commonly referenced as the DTC call centre), via the contact form on dubaitaxi.ae, or through RTA’s customer service channels. When you contact them, have ready the ride date and time, pickup/drop‑off locations, approximate fare, and the last four digits of the card that was charged.([dubaitaxi.ae](https://www.dubaitaxi.ae/en/our-services/taxi?utm_source=openai))

Does Dubai Taxi Company offer subscriptions or recurring services that might cause repeat charges?

Most Dubai Taxi Company trips are one‑off metered rides, so charges are typically per trip. However, DTC also runs contract and corporate services—such as regular school, corporate, or special‑needs transport—where recurring or periodic billing may apply. If you see repeated DTC charges, check whether you or a family member has an ongoing transport contract or regular booking with DTC or through an affiliated app.([dubaitaxi.ae](https://www.dubaitaxi.ae/en/ipo?utm_source=openai))

Why does the descriptor show “Dubai Taxi Corporation” when the company is now Dubai Taxi Company PJSC?

Dubai Taxi operated for many years under the name Dubai Taxi Corporation and some legacy systems, contracts, and merchant IDs still reference the old name or the abbreviation “DTC.” In 2023, it was restructured into a public joint stock company and officially renamed Dubai Taxi Company PJSC, but card descriptors and back‑end references may still use the former name or the generic “DTC” label.([ar2025.dubaitaxi.ae](https://ar2025.dubaitaxi.ae/en/financial-statements/notes-consolidated-financial-statements?utm_source=openai))

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