EasyPark

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EasyPark is a mobile parking and digital payments service that lets drivers pay for on-street and off-street parking via an app or other digital channels.

Stockholm, Sweden
easypark.com

About EasyPark

EasyPark is a mobile parking and digital payments service headquartered in Stockholm, Sweden, operating in hundreds of cities across Europe, Australia, and other regions. Through the EasyPark app, SMS, web, and in some places phone/IVR, drivers can start, stop, and extend on‑street and off‑street parking sessions without using coins or pay-and-display machines. The company partners with cities, parking operators, and private garages, and typically charges the official local parking tariff plus a small service fee per transaction or per month, depending on the country and plan.

A charge from EasyPark appears on your bank or card statement when you pay for parking through their app or other digital channels. This can include one‑time parking sessions, automatically extended sessions (if you chose auto‑extend), monthly invoices for business accounts, or subscription-style fees for premium plans available in some markets. You might also see a temporary authorization hold (often a rounded amount like €10, £10, or similar) when you add a new card or start a parking session in a gated facility; this hold is adjusted to the final parking cost once the session ends. Charges may be grouped (e.g., several small sessions billed together) or shown individually, and the descriptor often includes terms like “EASYPARK”, “EASYPARK*PARKING”, or a local variation.

If you don’t recognize an EasyPark charge, first open the EasyPark app or log in at easypark.com with the email or phone number linked to your card to review your Parking History and invoices. Match the date, time, city, and license plate with the transaction on your statement; remember that some charges may post a day or two after the parking took place or be consolidated on a periodic invoice. For unresolved questions, incorrect plates, duplicate sessions, or refund requests, contact EasyPark support through the Help/Support section in the app or via the support portal linked from easypark.com, providing your license plate, transaction date, amount, and a screenshot of the statement—this greatly speeds up investigation and resolution.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to EasyPark.

  1. EASYPARK PAY BY PH PRAHRAN AUS
  2. EasyPark PRAHRAN AU
  3. EasyPark PRAHRAN AUS

Frequently Asked Questions

Why do I see a charge from EasyPark on my card or bank statement?

You’re typically charged by EasyPark when you use their app or digital channels to pay for on‑street parking, a parking garage, or a private lot connected to the EasyPark system. The transaction usually reflects the local parking fee plus any applicable EasyPark service fee. Check your Parking History in the EasyPark app for a session on or around the same date and amount as the charge.

What are typical EasyPark charge amounts and how are they calculated?

EasyPark charges are based on the official local parking tariff (set by the city or operator) plus an EasyPark service fee, which may be a small fixed amount per session or a percentage, depending on your country and plan. For example, you might see several small charges like €2–€8 or £1–£6 for short street parking sessions, or higher amounts for all‑day or garage parking. In some markets, heavy users can subscribe to a monthly plan with a recurring fee instead of per‑session service fees—details and current pricing are shown in the app under Pricing or Terms.

Why do I see a pending or temporary EasyPark charge that’s higher than my final parking cost?

Some EasyPark transactions create a temporary authorization hold (for example €10, £10, or another rounded amount) to verify your card or to cover a maximum expected parking duration, especially in gated facilities. After your parking session ends, the hold is automatically adjusted to the actual final cost and the unused portion is released by your bank. This process can take a few business days depending on your card issuer’s policies. If the pending amount doesn’t update after about 7 business days, contact your bank and EasyPark support with a screenshot of the transaction.

How do I view my parking receipts or invoices for an EasyPark charge?

Open the EasyPark app and go to the History, Receipts, or Activity section to see a list of your completed parking sessions, including start/end times, locations, license plates, and amounts. From there you can download or email receipts and, for business accounts, monthly consolidated invoices. If you don’t see a session you’re charged for, verify you’re logged in with the same phone number or email used when you parked, and check if you have multiple profiles or business accounts.

How can I cancel, stop, or avoid ongoing EasyPark charges?

EasyPark parking sessions do not auto‑renew daily, but an active session continues to run (and bill) until you stop it in the app or until it reaches the end time you selected. Always confirm that you have ended the session in the app after leaving the parking spot; you’ll see a confirmation and the final amount. If your country offers an EasyPark subscription or premium plan and you wish to cancel it, go to the app’s Account or Subscription section and follow the cancellation steps—your plan usually remains active until the end of the current billing period.

How do I dispute an incorrect EasyPark charge or request a refund?

If you believe you’ve been incorrectly charged—such as being billed after stopping a session, being charged for the wrong license plate, or experiencing a technical error—first capture screenshots of the session details and your bank statement. Then contact EasyPark via the Help or Support section in the app or through the support link on easypark.com, providing the transaction date, amount, license plate, and city. EasyPark will review the parking and payment logs; if an error is confirmed, they can adjust the charge or issue a refund according to their local terms and the city’s parking rules.

How can I contact EasyPark about a charge I don’t recognize?

The fastest way is through the EasyPark app: open the menu and tap Help, Support, or Contact Us to submit a request directly from your account. You can also visit easypark.com and go to the Support or Help Center section for country‑specific contact options such as web forms, local phone numbers, or email addresses. When contacting support, include your full name, phone number or email used in the app, the last four digits of the charged card, the date and amount of the charge, and a screenshot of the statement so they can trace the transaction quickly.

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