Emerald Chat

Entertainment88% confidence

Emerald Chat is an online social and video chat platform that connects users with strangers around the world for text, video, and group chatrooms.

Middletown, Delaware, United States
emeraldchat.com
Owned by Connected Software, Inc.

About Emerald Chat

Emerald Chat is a web and mobile chat service that allows users to meet and talk with new people via one-on-one text, one-on-one video, and group text chatrooms. The platform focuses on anonymous, interest-based chatting and random matching, positioning itself as a successor to older stranger-chat sites but with a more modern interface and moderation tools. It is operated by Connected Software, Inc., a company based in Middletown, Delaware, which lists +1 (302) 445-9909 as a primary contact number on its app store developer profile.

A charge associated with the phone number +1 (302) 445-9909 on your card statement is likely related to Emerald Chat, such as an in-app purchase, a premium or subscription plan, or another paid feature offered through their website or app. If you installed the Emerald Chat app or used the service via the web and provided payment details (directly or through an app store or payment processor), the billing record may show either the phone number or a brief descriptor linked to the developer. In some cases, the descriptor might be minimal (like just the phone number) depending on how the payment was processed.

If you’re uncertain about this charge, start by checking your email for receipts from Emerald Chat or related payment platforms on the same date and for the same amount. Log into your Emerald Chat account (if you created one) or the app store account you used to install the app and review your purchase history. If you still can’t identify the charge, you can contact the developer using the support email address listed on the Emerald Chat website or app store page and reference the date, amount, and the last four digits of your card. If the charge still looks unfamiliar after you’ve checked household accounts, contact your bank or card issuer to dispute or block further charges and request a new card if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Emerald Chat.

  1. +13024459909

Frequently Asked Questions

Why do I see a charge or billing entry linked to +1 (302) 445-9909 on my card statement?

The number +1 (302) 445-9909 is listed as a contact for Emerald Chat’s developer, Connected Software, Inc., on their app store profile. A charge tied to this number likely comes from an Emerald Chat purchase, such as a premium feature, subscription, or in-app purchase made through their service or app store channel.

How can I confirm if this Emerald Chat charge is legitimate?

Check your email inbox (and spam folder) for any receipts around the transaction date from Emerald Chat, the app store you use (Google Play or similar), or your payment processor. Then review your app store purchase history and any Emerald Chat account you may have created to see if the amount and date match a recent purchase. Also check with family members who share your device or payment method.

How do I cancel a recurring Emerald Chat subscription or paid feature?

If you subscribed through a mobile app store, you must cancel the subscription directly in your app store account’s Subscriptions or Payments section; deleting the app alone will not stop billing. If you subscribed on the web, log into your Emerald Chat account, go to your billing or account settings, and follow the steps to cancel or downgrade your plan. After cancellation, you typically retain access until the end of the current billing period.

How can I request a refund for an Emerald Chat charge I didn’t mean to make?

For purchases made via an app store, you generally need to submit a refund request through that store’s official refund process, referencing the specific transaction. For web-based purchases, locate your receipt email or order ID and contact Emerald Chat’s support team via the email listed on their website or app store page, briefly explaining the issue (accidental purchase, unauthorized use, etc.) and including the charge date, amount, and last four digits of your card.

Are there small or repeated Emerald Chat charges I should expect to see?

Depending on the plan you selected, you might see recurring monthly or periodic subscription charges of the same amount, as well as occasional one-time charges for add-ons or premium features. Some payment processors may also place a small temporary authorization (often a very low amount) to verify your card; these should disappear after a few days and not post as final charges.

Why do I see a pending or $0 Emerald Chat-related authorization on my statement?

When you add or update a payment method with Emerald Chat or make your first purchase, the payment processor may place a temporary authorization hold, sometimes appearing as a small or $0 transaction. This is used to verify your card and should drop off automatically, without turning into a finalized charge, within a few business days.

How can I contact Emerald Chat about a billing or account issue?

Visit emeraldchat.com or the Emerald Chat listing on your app store and look for the support or contact email provided by Connected Software, Inc. Include your account email or username, transaction date, amount, and the last four digits of the card used. Avoid sending full card numbers via email; your bank can verify the full card details if needed during any dispute.

What should I do if I don’t recognize any Emerald Chat account but see this charge?

First, ask anyone else who might have access to your devices or card (family members, roommates) whether they created an Emerald Chat account or made a purchase. If no one recognizes it, contact Emerald Chat support with the transaction details and also notify your bank or card issuer. Your bank can help you dispute the charge, block further transactions from the merchant, and issue a replacement card if fraud is suspected.

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