Entertainment Park

Entertainment95% confidence

Entertainment Park is a large indoor entertainment venue near Bankstown Airport offering electric go-karting, ten-pin bowling, mini golf, arcade games, racing simulators, a licensed café, and function/party rooms for events and group bookings.

Bankstown Aerodrome, New South Wales, Australia
entertainmentpark.com.au

About Entertainment Park

Entertainment Park is a large, purpose-built indoor entertainment venue located beside Bankstown Airport in Bankstown Aerodrome, NSW. Designed as a one-stop destination for all ages, it offers electric go-karting, ten-pin bowling lanes, themed mini golf, a modern arcade, professional-grade racing simulators, plus a licensed café and bar. The venue also features dedicated function and party rooms that cater to kids’ birthday parties, corporate events, school groups, and private functions, with various packages that bundle activities, food, and drinks. Full details about attractions, session times, and package options are available on their official website at entertainmentpark.com.au.

A charge from “Entertainment Park” or similar wording on your bank or card statement usually relates to in-venue spending, such as go-kart sessions, bowling or mini golf games, arcade credit top-ups, racing simulator sessions, or food and drinks purchased at the café/bar. You may also see charges linked to online bookings for activities or event deposits made through their website, including party packages and corporate events. In some cases, a prepayment or security deposit may be taken to secure a booking, and you might notice multiple charges if you split payments, add extras on the day, or if your bank shows an authorization hold before the final amount settles.

If you’re unsure about a charge, first check your email for order or booking confirmations from Entertainment Park, including any tickets, booking references, or receipts issued at the time of purchase. Review recent visits or group outings—someone in your family or a friend may have used your card to pay for a party or activity. To resolve questions, contact Entertainment Park directly via the contact details on entertainmentpark.com.au (they typically provide a phone number, email contact form, and in-person assistance at the venue). Have the transaction date, exact amount, and the name on the card ready, as this will help their staff quickly look up your booking or receipt and clarify, adjust, or refund the charge if appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Entertainment Park.

  1. Entertainment Park Bankstown Ae AU

Frequently Asked Questions

Why did I get charged by Entertainment Park when I only made a booking online?

Online bookings for Entertainment Park activities (like go-karting, bowling, or party packages) generally require full prepayment or a deposit at the time of booking, which will appear as a charge on your statement. Your bank may show this as an online or e-commerce transaction under “ENTERTAINMENT PARK” or similar wording. Any remaining balance for add-ons or extra guests is usually paid on the day at the venue.

What are common amounts I might see from Entertainment Park on my statement?

Common transaction amounts often match the cost of activity sessions (for example, single or multi-race go-kart sessions, bowling games, or mini golf passes), arcade credit loads, or food and beverage totals from the café/bar. Larger amounts usually relate to party or function packages, group bookings, or corporate events that bundle multiple activities and catering. Because pricing can change and packages vary, always compare the charge to the pricing listed on entertainmentpark.com.au or in your booking confirmation.

How do I cancel or change my Entertainment Park booking?

To cancel or modify a booking, contact Entertainment Park directly using the phone number or contact form listed on entertainmentpark.com.au and provide your booking reference and visit date. Their ability to reschedule or refund depends on the notice period and the type of booking (e.g., casual visit vs. party or corporate function). Many venues like this allow date changes with reasonable notice but may charge a fee or restrict refunds close to the event date.

How can I request a refund or dispute a charge from Entertainment Park?

If you believe you were overcharged or charged in error, reach out to Entertainment Park’s customer service with the transaction date, exact amount, and any receipts or booking emails you have. They can review till records and booking systems to confirm what was billed and, if a mistake is found, process a refund or adjustment back to your original payment method. If you can’t resolve the issue directly, you may then contact your bank or card issuer to start a formal dispute, but always speak with the venue first for the quickest resolution.

Why do I see two similar Entertainment Park charges or a pending amount?

You may see a pending authorization hold and then a final settled charge, especially if your card was pre-authorized at the start of your visit or for a group booking. The authorization is your bank’s temporary hold to confirm funds; it should drop off automatically after the final payment processes. You might also see multiple charges if you paid a deposit online and then settled the remaining balance in a separate transaction at the venue.

Can Entertainment Park charges be recurring or subscription-based?

Most charges from Entertainment Park are one-off transactions tied to a specific visit, online booking, or event. However, if you’ve purchased a membership, pass, or similar product (if offered at the time), you could see periodic charges according to that program’s terms. Check your email and the “Accounts” or “Membership” section on entertainmentpark.com.au (if available) to see whether you opted into any ongoing products.

How can I verify what was included in my Entertainment Park charge?

Look for an itemized receipt in your email from Entertainment Park or check any printed receipt you may have received at the venue, which will list activities, food and drinks, and taxes. If you don’t have a receipt, contact the venue and provide the last four digits of your card, the transaction date and time, and the exact amount; staff can usually retrieve a copy from their point-of-sale or booking system. This will help you confirm whether the charge matches what you or your group actually used.

Who should I contact if I suspect unauthorized use of my card at Entertainment Park?

If you don’t recognize the transaction at all and no one in your household used your card there, first contact your bank or card issuer to report possible fraud and secure your account. Then, you can contact Entertainment Park with details of the transaction so they can flag the booking or in-venue spend and, where possible, provide information that may assist your bank’s investigation. Always act quickly with your bank, as they control card security, chargebacks, and potential reimbursement.

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