Essenc

Clothing90% confidence

Essenc is a Brazilian online clothing brand offering minimalist, premium casual apparel, marketed as combining technology and elegance. It sells primarily through its Shopify-powered e-commerce site.

Goiânia, Goiás, Brazil
essencoficial.com.br

About Essenc

Essenc is a Brazilian fashion brand that operates primarily online, focusing on minimalist, premium casual wear for men and women. Its marketing emphasizes "roupas que unem tecnologia e elegância" (clothes that combine technology and elegance), and its catalog currently highlights items like tech T‑shirts and modal T‑shirts sold in curated kits through its Shopify storefront. The company is legally registered as ESSENC LTDA and uses modern e‑commerce infrastructure, including Shopify and online payment processors, to reach customers across Brazil.

A charge labeled something like "SP ESSENC" likely refers to a purchase made from Essenc’s online store, where "SP" is the Shopify/Shop Pay payment processor prefix and "ESSENC" is the underlying merchant. This charge might correspond to a one‑time order of apparel, a discounted kit (e.g., bundles of T‑shirts), or related fashion accessories purchased in Brazilian reais. You may also see temporary authorization holds when you place or modify an order; these should adjust to the final settled amount once the order is confirmed and shipped.

If you have questions about a charge from Essenc, start by checking your email for order confirmations from essencoficial.com.br or receipts sent by Shopify/Shop Pay, and log into your customer account on their website if you created one. Compare the date and amount on your bank statement to recent orders or attempted checkouts. For unresolved issues—such as unrecognized transactions, suspected fraud, or refund questions—you can contact Essenc using the email and physical contact details published in their privacy and contact pages. If you still believe the charge is unauthorized after contacting the merchant, you should reach out to your card issuer to dispute the transaction and request a card replacement if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Essenc.

  1. SP ESSENC

Frequently Asked Questions

Why does my statement show a charge from “SP ESSENC”?

The prefix “SP” typically refers to Shopify/Shop Pay as the payment processor, and “ESSENC” is the underlying merchant name. This means you likely placed an order for clothing from Essenc’s online store at essencoficial.com.br, and the combined descriptor appears as “SP ESSENC” on your card statement.

What types of purchases usually result in a charge from Essenc?

Essenc primarily sells minimalist, tech-oriented apparel such as premium T‑shirts and clothing kits. Charges are usually one‑time payments for these items, often in promotional bundles (for example, kits of three shirts) priced in Brazilian reais, sometimes with discounts for specific payment methods like PIX.

Does Essenc offer subscriptions or recurring charges?

Based on their current Shopify storefront, Essenc primarily operates on a one‑time purchase model for clothing items and kits. If you see repeated charges from Essenc, review your order history and emails to ensure you did not place multiple separate orders, and contact their support if you suspect duplication or unauthorized activity.

How can I cancel or modify an order I placed with Essenc?

To cancel or modify an order, check your order confirmation email from Essenc or Shopify for order details, then reply to that email or use the contact options on essencoficial.com.br as quickly as possible. Because orders may be processed and shipped rapidly, cancellations are generally easiest before the order has been dispatched; after shipment, you may need to follow their exchange or returns policy instead.

How do I request a refund for a purchase from Essenc?

Review Essenc’s refund and returns policy on essencoficial.com.br, then contact them using the listed email address with your order number, reason for the return, and any relevant photos if the product is defective. Once they confirm eligibility and receive any required returned items, they can process a refund back to your original payment method; timing may vary depending on your card issuer.

Why do I see a small pending or duplicate Essenc charge on my card?

Essenc uses Shopify’s payment processing, which may place temporary authorization holds on your card to verify funds. These can appear as pending or duplicate charges but should automatically adjust to a single final amount when the order is captured or canceled. If a pending amount does not drop off after several business days, contact both Essenc and your card issuer for clarification.

How can I verify that a charge from Essenc is legitimate?

Match the transaction date and amount on your card statement with order confirmations or shipping emails from Essenc or Shopify. Log into your account on essencoficial.com.br, if you have one, to view recent orders. If you still do not recognize the purchase, contact Essenc using their published contact information and, if necessary, notify your bank to investigate potential fraud.

How do I contact Essenc about an issue with my order or charge?

You can reach Essenc using the contact details listed on their website, including their support email address and the physical business address in Goiânia, Goiás, Brazil, shown in their privacy and contact pages. When contacting them, include your full name, order number, purchase date, and a clear description of the issue so they can locate your transaction quickly.

This merchant is in the Clothing category

Browse all

Related Merchants

Shoes & Sox
JD Sports
Totally Workwear
Shoe Me
ShoeGrab

Compare Essenc

vsShoes & SoxvsJD SportsvsTotally Workwear

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you