Etix

Entertainment75% confidence

Etix is an online ticketing and marketing company that processes ticket sales for concerts, festivals, theaters, sports events, and other live entertainment venues.

Morrisville, North Carolina, United States
etix.com

About Etix

Etix is a privately held online ticketing platform that provides ticket sales, box office solutions, and marketing services for entertainment venues, festivals, sports teams, theaters, fairs, and similar live-event organizations. Based in the Raleigh–Durham area of North Carolina, Etix acts as the ticketing backend for hundreds of venues, handling both online and phone orders through its national call center, which uses the 1‑800‑514‑3849 number reflected on many card statements.

A charge with the descriptor “washington, llc 800-514-3849 NC” is very likely related to tickets purchased via Etix (often for an event or venue entity whose legal name includes “Washington, LLC”), with Etix or its ticketing merchant account appearing on the statement. The phone number 800‑514‑3849 is widely documented as the Etix ticket order and box office line for numerous venues and events, and business directory listings tie that number to Etix’s corporate office in North Carolina.([loc8nearme.com](https://www.loc8nearme.com/north-carolina/raleigh/etix/7602741/?utm_source=openai)) These charges are typically one‑time ticket purchases, service fees, or order processing charges rather than ongoing subscriptions.

If you have questions about the charge, first check your email for a ticket confirmation from Etix or from the venue that hosted your event, and search your email for “Etix” or the event name around the transaction date. You can also call the Etix customer support line at 1‑800‑514‑3849 or visit etix.com to look up your order using your email and card details. If you still don’t recognize the transaction, contact your card issuer and mention that the descriptor includes “800‑514‑3849 NC,” which corresponds to Etix’s ticketing center; they can help you dispute the charge or block your card if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Etix.

  1. washington, llc 800-514-3849 NC

Frequently Asked Questions

Why does my statement say "washington, llc 800-514-3849 NC" instead of the event name?

Many venues and promoters sell tickets through Etix. On your card statement, the descriptor may show a legal entity name for the event organizer (such as something ending in “Washington, LLC”) along with Etix’s ticketing phone number 800‑514‑3849 and its North Carolina location. This is normal for Etix‑processed ticket purchases, even if the event or venue name itself is different.

What types of charges from Etix are common and what amounts might I see?

Typical Etix charges include the ticket face value plus service fees and sometimes order or facility fees. You might see a single combined amount for all tickets in your order, often in round or slightly odd totals (e.g., $82.75, $147.20) due to per‑ticket fees and taxes. There are usually no recurring monthly charges—most Etix transactions are one‑time ticket purchases.

How can I confirm which event my Etix charge was for?

Search your email for “Etix” or for the approximate event date—you should find an order confirmation listing the event, venue, and amount. You can also go to etix.com and use their “Help” or “Order Lookup” tools, or call 1‑800‑514‑3849 with your name, email address, and last four digits of the card so they can locate the specific event tied to the charge.

Does Etix run subscriptions or recurring billing for events?

Etix charges are generally one‑time transactions for specific events, though some venues may use Etix to process season tickets or multi‑event packages that renew annually. If you see multiple similar Etix charges, review your confirmation emails to see whether you purchased a package or season pass and check the terms for any automatic renewals.

How do I request a refund or exchange for tickets purchased through Etix?

Refunds and exchanges are controlled by the venue or event organizer’s policies. First review the refund policy in your Etix confirmation email or on the event page. If the event allows refunds or has been canceled or rescheduled, follow the instructions there or contact Etix support at 1‑800‑514‑3849 or via the help section on etix.com to see whether your order qualifies.

Why do I see a pending or duplicate Etix charge on my card?

When you purchase tickets, your bank may place an authorization hold that looks like a pending duplicate charge. Usually one entry will settle and the duplicate authorization will disappear within a few business days. If a pending Etix authorization remains for more than a week or you see multiple settled charges for the same order, contact your bank and Etix support to investigate.

How can I contact Etix if I don’t recognize this charge?

You can call the Etix customer service line at 1‑800‑514‑3849 during their published support hours, or visit etix.com and use the contact or help options to submit a support request. Have your card’s last four digits, the exact charge amount, and the transaction date ready so they can quickly identify the order and tell you which event or venue it relates to.

What should I do if I suspect my Etix charge is fraudulent?

If you don’t recognize any tickets or events around the date of the Etix charge, first contact Etix at 1‑800‑514‑3849 to see if they can identify who the tickets were issued to. If it still appears unauthorized, immediately contact your card issuer to dispute the transaction and request a new card number, as someone may have used your payment details without permission.

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