Evie Networks

Automotive96% confidence

Evie Networks is an Australian company that builds and operates a nationwide fast and ultra-fast electric vehicle charging network, providing public EV charging stations and turnkey charging solutions for businesses, fleets, and councils.

Eveleigh, New South Wales, Australia
evie.com.au

About Evie Networks

Evie Networks is an Australian company that builds and operates a nationwide public electric vehicle (EV) fast‑charging network. Headquartered in Eveleigh, New South Wales, Evie focuses on DC fast and ultra‑fast chargers located at shopping centres, highway service areas, and key urban sites, allowing most EVs to add significant range in a short stop. In addition to public chargers, Evie provides turnkey charging solutions for businesses, fleets, councils, and property owners, including hardware, software, installation, and ongoing operation and maintenance. Drivers can start and pay for charging sessions using the Evie app, a contactless bank card, or compatible RFID solutions at supported locations.

An Evie Networks charge appears on your bank or card statement when you use one of their EV charging stations or a charging service they operate for a site owner. You may see a one‑time charge for a casual charging session, a series of charges if you used multiple chargers or sessions, or a temporary authorization hold placed when you start a session to verify your payment method. For business or fleet customers, you might see recurring or consolidated billing linked to an Evie account. Some charges can post a day or two after the actual charging session, and a small temporary hold may appear separately before being adjusted to the final session cost.

If you’re unsure about an Evie Networks charge, first check your recent EV charging activity, including any trips where you used public fast chargers at shopping centres, highway stops, or commercial sites in Australia. Log into the Evie app or online account (if you have one) to review your charging history, invoices, and receipts, which will show session dates, locations, and kWh used. If the details don’t match your records, contact Evie via the support options listed at evie.com.au (such as their help centre, in‑app support, or customer service phone line) with the date, amount, and the last four digits of the card that was charged. For suspected errors, duplicate charges, or card misuse, Evie can investigate the session, and you can also speak with your bank or card issuer about disputing any unauthorized transactions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Evie Networks.

  1. Evie Networks Brisbane AU

Frequently Asked Questions

Why do I see a charge from Evie Networks on my bank or card statement?

A charge from Evie Networks usually means your card was used to pay for an EV charging session at one of their public fast or ultra‑fast charging stations in Australia, or at a charger they operate for a partner site. This can occur when you tap a contactless card at the charger, pay via the Evie app, or use an account linked to that card (such as a business or fleet profile). The transaction may post under names like “EVIE NETWORKS,” “EVIE CHARGING,” or similar variations depending on your bank’s formatting.

How does Evie Networks pricing work for public EV charging?

Evie Networks typically charges on a pay‑per‑use basis, with pricing set primarily per kilowatt‑hour (kWh) and sometimes varying by charger speed, location, and local energy costs. Some sites may also include idle or overstay fees if a vehicle remains plugged in after charging is complete, which are clearly displayed in the app or on the charger screen before you start. The exact rate you pay is shown in the Evie app or on the charger interface at the time of the session, and your receipt or session history will break down the cost.

Why is there a small Evie Networks amount showing as ‘pending’ or an authorization hold?

When you start a charging session using a credit or debit card, Evie Networks (through its payment processor) may place a temporary authorization hold to confirm your card is valid and has sufficient funds. This hold can appear as a separate pending transaction and may not match the final cost of your charging session. Once the session ends and the actual amount is calculated, the final charge is processed and the unused portion of the hold is automatically released by your bank, usually within a few business days depending on your card issuer.

Can I have a subscription or recurring billing with Evie Networks?

Most casual drivers pay Evie Networks on a per‑session basis without a long‑term subscription. However, business, fleet, or partner accounts may have recurring or consolidated billing arrangements handled through an Evie account or contract. If you see regular, scheduled charges, log into your Evie business or fleet portal (if applicable) or contact Evie support via evie.com.au to confirm whether you have an active account or agreement tied to that card.

How can I view my Evie Networks charging history and receipts?

If you use the Evie app, you can view past charging sessions, locations, energy used, and costs directly in the app’s history or account section, and many users can download or email receipts for tax or reimbursement. For contactless card sessions started without the app, your bank statement will show the total charge, and Evie support can help locate session details if you provide the date, site, approximate time, amount, and the last four digits of the card. Business and fleet customers can usually access detailed invoices and reports through their Evie account portal or via the contact person listed in their contract.

How do I dispute a charge or request a refund from Evie Networks?

If you believe you were charged incorrectly—such as being billed when a session failed to start, being double‑charged, or experiencing a charger fault—note the station location, time, and amount, then contact Evie via the support channels on evie.com.au or through the Evie app. Their team can review the charger logs and transaction records to confirm what occurred and, where appropriate, process a partial or full refund back to your original payment method. If you suspect unauthorized card use and cannot resolve it with Evie, you should also notify your bank or card issuer promptly to investigate and protect your account.

How can I stop future charges or remove my card from Evie Networks?

If you use the Evie app and have a saved payment method, you can usually remove or update your card details in the app’s payment settings so it is no longer used for future sessions. For business or fleet accounts, contact your account administrator or Evie’s support team to change the card on file or close the account. To avoid accidental charges at public chargers, ensure that any RFID cards, key fobs, or linked cards are kept secure and that you fully end each charging session following the on‑screen instructions.

Why did I get more than one Evie Networks charge on the same day?

Multiple Evie Networks charges on the same day can occur if you had more than one charging session, used different sites, or if a session was stopped and restarted. In some cases, you might see a temporary authorization hold as well as the final settled charge, which can look like two separate amounts until your bank releases the hold. Check your Evie app or account history to match each transaction to a specific session, and contact Evie support if any of the amounts still appear inconsistent with your actual charging activity.

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