Ezy Cabs

Transit90% confidence

Ezy Cabs is a local taxi and transport service providing 24/7 rides, airport transfers, parcel delivery and corporate accounts across Canberra, Queanbeyan and surrounding regions.

Canberra, Australian Capital Territory, Australia
ezycabs.com.au

About Ezy Cabs

Ezy Cabs is a Canberra-based taxi and private transport service operating 24/7 across Canberra, Queanbeyan and surrounding regions in the ACT and New South Wales. They provide on‑demand and pre‑booked rides, airport transfers, parcel and document deliveries, and corporate account services for businesses and government agencies. Bookings are typically made via phone, their website at ezycabs.com.au, or a booking app/online form, and fares are generally based on distance and time, in line with local taxi regulations and surcharges (such as late‑night or public holiday loading).

A charge from “Ezy Cabs” or a similar descriptor (such as “EZY CABS CANBERRA” or “EZY CABS QUEANBEYAN”) may appear on your bank or card statement when you pay for a taxi ride, airport transfer, parcel delivery, or a trip booked in advance. Charges may be one‑off trip payments, pre‑authorisation holds placed when you add a card or start a ride, or post‑trip adjustments for tolls, waiting time, or surcharges. If you have a corporate account, you may see regular or grouped charges—for example, a weekly or monthly invoice payment rather than individual trip amounts. Some bookings made through partner platforms or hotel desks may also be processed under the Ezy Cabs merchant name.

If you’re unsure about an Ezy Cabs charge, start by checking recent trips, airport transfers, hotel stays, or parcel deliveries around the date of the transaction, as another family member or colleague may have used your card. Look for email or SMS receipts from Ezy Cabs or confirmations via their website/app, and compare the date and amount to the statement charge. To resolve questions, contact Ezy Cabs directly using the details on ezycabs.com.au (look for their bookings or accounts/billing contact), provide the date, amount, and last four digits of your card, and they can usually identify the trip. For disputed or incorrect charges, request a fare review or refund with Ezy Cabs first; if you cannot resolve it, contact your bank or card issuer to discuss chargeback options.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ezy Cabs.

  1. CAN CABS PTY LTD Kambah ACT AU

Frequently Asked Questions

Why was I charged by Ezy Cabs when I only booked a taxi but didn’t travel?

Ezy Cabs may place a temporary pre‑authorisation hold on your card when you make a booking, especially for airport transfers or high‑value trips. If the trip is cancelled according to their cancellation policy, the hold should be released automatically within a few business days, depending on your bank. This can show on your statement as a pending charge even though no final transaction is processed. If a pending amount does not drop off after a week, contact both your bank and Ezy Cabs with the transaction details.

What are typical Ezy Cabs charge amounts I might see on my statement?

Most Ezy Cabs charges will correspond to individual taxi fares, often ranging from around AUD $15–$40 for local Canberra trips, and more for longer airport or regional journeys. You may also see additional amounts for waiting time, late‑night or public holiday surcharges, tolls, or extra stops, which are added to the meter or quoted price. Corporate account customers might see larger, consolidated amounts representing multiple trips billed together. Exact fares depend on distance, time, and local fare regulations at the time of travel.

Why do I see more than one Ezy Cabs charge for the same day?

Multiple same‑day charges can appear if you took several rides, had both an outbound and return airport transfer, or used Ezy Cabs for a parcel delivery in addition to a passenger trip. In some cases, a pre‑authorisation hold and a final fare can briefly coexist on your statement before the hold disappears. Corporate or group bookings may also generate separate charges for different passengers or vehicles. Check any SMS/email receipts or booking confirmations to match each charge to a specific job number or trip.

How do I get a copy of my Ezy Cabs receipt or tax invoice?

If you booked over the phone or online, you can usually request an email or SMS receipt at the time of booking or from the driver after the trip. For past rides, contact Ezy Cabs via the details on ezycabs.com.au and provide your trip date, approximate time, pick‑up and drop‑off locations, and the last four digits of the card used. Corporate account holders can often download invoices from their account portal or request periodic statements from the accounts department. Receipts typically show the fare breakdown, GST, and any surcharges for expense or tax purposes.

How can I dispute an incorrect Ezy Cabs fare or request a refund?

If you believe you were overcharged—for example, due to a route issue, waiting time, or a duplicated transaction—contact Ezy Cabs directly as soon as possible. Provide your name, trip details, vehicle or driver information (if available), and a screenshot or copy of the bank statement showing the charge. They can review GPS logs and meter records and, if an error is confirmed, process a partial or full refund back to your original payment method. Keep in mind that banks may take several business days to reflect the refunded amount on your account.

Can I cancel an advance Ezy Cabs booking without being charged?

Ezy Cabs typically allows cancellations within a certain time frame before the scheduled pick‑up, but late cancellations or driver‑on‑route cancellations may incur a fee. The exact policy can vary by service type (standard taxi vs. airport transfer vs. parcel delivery), so it’s best to check the terms on ezycabs.com.au or in your booking confirmation. If a cancellation fee was charged and you believe it was applied incorrectly, contact Ezy Cabs support with your booking reference to have it reviewed. Always cancel through the same channel you booked (phone, app, or website) to ensure it’s recorded correctly.

Does Ezy Cabs offer corporate or account billing, and how are those charges shown?

Yes, Ezy Cabs offers corporate and regular account services for businesses, organisations, and frequent travellers in Canberra and Queanbeyan. Instead of paying per trip on a card, approved account customers receive periodic invoices (often weekly or monthly) that may appear on their bank statement as a single larger payment to Ezy Cabs or “EZY CABS ACCOUNTS.” These invoices group multiple trips with detailed breakdowns for each ride. For questions about a specific line item on an account invoice, contact the Ezy Cabs accounts department using the contact details provided on your statement or on ezycabs.com.au.

Why do I see a small or $1–$5 Ezy Cabs charge that later disappeared or changed?

Small Ezy Cabs amounts, such as AUD $1–$5, are often temporary card verification or pre‑authorisation holds when you add a new card, book online, or start a trip. Your bank may display these as pending charges before they’re automatically reversed or replaced by the final fare. They are not actual fees and should not remain as completed transactions on your account. If a small verification amount posts permanently or seems incorrect, contact Ezy Cabs and your bank with the transaction reference to investigate.

This merchant is in the Transit category

Browse all

Related Merchants

First Parking
Sydney Airport
SkyBus
GM Cabs
Translink

Compare Ezy Cabs

vsFirst ParkingvsSydney AirportvsSkyBus

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you