Fidelis Care

“New York Quality” on an ACH or bank statement most commonly refers to New York Quality Healthcare Corporation, which does business as Fidelis Care. Fidelis Care is a statewide New York health plan providing government‑program health coverage, including Medicaid Managed Care, Child Health Plus, the Essential Plan, Medicare Advantage/DSNP, and ACA Marketplace plans. The organization is a wholly owned subsidiary of Centene Corporation and operates under the Fidelis Care and Wellcare by Fidelis Care brands in New York.([fideliscare.org](https://www.fideliscare.org/About-us?utm_source=openai))

This type of charge typically appears when Fidelis Care is collecting monthly premiums for an individual or family plan purchased through the NY State of Health Marketplace, for Medicare Advantage or Part D coverage, or for employer‑related coverage that bills you directly. The descriptor may use “New York Quality” (the legal entity name) rather than the consumer‑facing brand “Fidelis Care,” especially on ACH debits and electronic payments set up using a routing and account number. It can represent regular recurring premiums, catch‑up payments if a prior month was missed, or adjustments after eligibility or subsidy changes.

If you’re unsure about a “New York Quality” or Fidelis Care charge, log in to your Fidelis Care member account or NY State of Health Marketplace account and check your premium and payment history for the same date and amount. You can also compare the amount and timing to your most recent premium invoice or plan documents. For questions, contact Fidelis Care member services using the phone number on your member ID card or on their website, and have your member ID, last four digits of your bank account, the exact charge amount, and the transaction date ready. If you believe the debit is unauthorized, you can also dispute it with your bank while you work with Fidelis Care to confirm or correct the billing.