Flipside Distribution Pty Ltd

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Flipside Distribution Pty Ltd is an Australian wholesale, retail, and e‑commerce group that distributes and operates streetwear and apparel brands such as Carhartt WIP and Stüssy across Australia and New Zealand.

Darlinghurst, New South Wales, Australia
flipsidedistro.com.au

About Flipside Distribution Pty Ltd

Flipside Distribution Pty Ltd is an Australian wholesale, retail, and e‑commerce group based in Darlinghurst, New South Wales. They specialise in streetwear and contemporary apparel, distributing and operating well‑known brands such as Carhartt WIP and Stüssy across Australia and New Zealand. Flipside works behind the scenes as the official distributor and retail operator for these labels, supplying independent boutiques, major retailers, and running brand‑direct online stores and physical shops.

A charge from “Flipside Distribution Pty Ltd” may appear on your bank or card statement when you purchase clothing, footwear, or accessories from a brand or store they manage or supply. This can include online orders placed on brand websites they operate, in‑store purchases at certain branded retail locations, or phone/online orders processed through their central payment system. In some cases you may see pre‑authorisation holds for order verification, charges for online orders that ship in multiple parcels, or refunds/partial refunds related to returns and exchanges handled through Flipside on behalf of a brand.

To verify a Flipside Distribution charge, start by checking recent clothing and streetwear purchases—especially any Carhartt WIP, Stüssy, or related brand orders in Australia or New Zealand—along with your email for order confirmations and receipts. Compare the charge amount and date with your order total (including shipping and any discounts). If you still have questions, visit flipsidedistro.com.au and use their listed contact details or the relevant brand’s customer service page, providing your full name, order number, date, and the exact amount charged. Common issues like duplicate payments, incorrect amounts, or refund delays are usually resolved by contacting the brand’s customer support, who can look up your transaction in Flipside’s payment system and issue adjustments if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Flipside Distribution Pty Ltd.

  1. FLIPSIDE DISTRIBUTION DARLINGHURST AUS

Frequently Asked Questions

Why does my statement show a charge from “Flipside Distribution Pty Ltd” instead of the clothing brand I ordered from?

Flipside Distribution acts as the official distributor and retail operator for brands like Carhartt WIP and Stüssy in Australia and New Zealand, and in many cases processes payments on their behalf. When you purchase from certain brand websites or select physical stores they operate, the underlying merchant of record may appear as “Flipside Distribution Pty Ltd” on your card statement rather than the brand name. The amount should match your order total (including shipping and any taxes) from the brand site or store where you shopped.

What are the most common amounts or patterns for Flipside Distribution charges?

Most Flipside Distribution charges reflect one‑time retail transactions for apparel, typically matching the total of an online order or in‑store purchase (for example, rounded amounts like $79.95, $149.99, or larger totals that include multiple items). You may also see separate smaller amounts if your order was split into multiple shipments or if part of an order was refunded. Very small temporary amounts (such as a few dollars) may be authorisation holds that will drop off once your bank releases them.

Does Flipside Distribution offer subscriptions or recurring billing for clothing purchases?

Flipside Distribution primarily processes one‑time payments for retail and wholesale orders, so most customers will not have a subscription or recurring fee directly with Flipside. However, if a specific brand or store they operate offers a membership, loyalty, or pre‑order program, any recurring charges would still appear under Flipside Distribution’s name on your statement. Check your email and the account section on the brand’s website to see if you enrolled in any ongoing service or pre‑order arrangement tied to your card.

Why do I see a pending or temporary Flipside Distribution charge that doesn’t match any order?

When you place an online order or update your payment details on a brand site operated by Flipside, their payment processor may place a pre‑authorisation hold on your card to confirm that funds are available. This can appear as a pending charge or a slightly different amount (for example, excluding discounts until the order is finalised). These holds are usually reversed or updated to the final sale amount within a few business days, depending on your bank’s processing times.

How can I cancel or change an order that resulted in a Flipside Distribution charge?

To cancel or modify an order, you’ll need to contact the specific brand or online store where you made the purchase, as order management is handled at the brand level rather than directly through Flipside’s corporate site. Visit the brand’s website (for example, the official Carhartt WIP or Stüssy Australia/NZ site), go to the Help or Contact section, and provide your order number and email address used at checkout. If the order has not yet shipped, customer service may be able to cancel it or adjust items and then update or reverse the Flipside Distribution charge accordingly.

How do I request a refund for a Flipside Distribution charge?

Refunds for purchases processed by Flipside are handled through the brand or store where you bought the item. Start by reviewing that retailer’s returns and refund policy on their website, then submit a return request or contact their customer service with your order number, photos (if the item is faulty), and proof of purchase. Once the return is approved and processed, the refund will be issued back to your original payment method under the name Flipside Distribution or the brand, and it can take several business days to appear on your statement depending on your bank.

How do I contact someone about an unexpected Flipside Distribution charge?

Go to flipsidedistro.com.au and use the contact or enquiries information provided there, or reach out via the customer support page of the brand from which you believe you purchased. Include your full name, the last four digits of the card charged, the exact transaction amount, currency, and date from your statement so they can locate the payment. If you purchased in a physical store, having your in‑store receipt or bank transaction screenshot will also help customer service verify and explain the charge more quickly.

What if I don’t recognise the Flipside Distribution charge and can’t find a matching receipt or order?

First, check with family members or anyone else who may use your card or share your account to see if they made a clothing purchase from a Carhartt WIP, Stüssy, or related streetwear store in Australia or New Zealand. Search your email (including spam/junk folders) for recent order confirmations or shipping notices from those brands. If you still cannot identify the payment, contact the brand’s support or Flipside via their website and, in parallel, speak with your bank or card issuer—your bank can help dispute the transaction if it appears to be fraudulent.

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