FlixBus

Transit90% confidence

FlixBus is an intercity bus operator offering low-cost coach travel across North America and Europe, operated by Flix North America Inc. under the global mobility company Flix SE.

Munich, Germany (global HQ); Walnut, California, United States (Flix North America Inc.)
flixbus.com
Owned by Flix SE

About FlixBus

FlixBus is a long-distance bus brand operated by Flix North America Inc., the U.S. arm of global mobility company Flix SE. The company runs scheduled intercity coach services that connect major cities and smaller communities, often using a network of regional bus partners under the FlixBus brand. In the United States, Flix North America Inc. is based in Walnut, California, where corporate and operational functions for the North American network are centered.([start.cortera.com](https://start.cortera.com/company/research/m6q5nzl1o/flix-north-america-inc/?utm_source=openai))

A charge labeled “FLIX Walnut CA” on a Visa statement is very likely associated with a FlixBus ticket or related service processed through Flix North America Inc.’s Walnut, California, billing location, even if your actual trip occurred elsewhere. This could represent a one-time ticket purchase, a multi-leg itinerary, ancillary fees (such as seat reservations or baggage where applicable), or change/cancellation fees. Charges may post slightly before or after travel, and some banks display only the corporate billing name and city (Walnut, CA) rather than the departure or arrival city for your specific route.([start.cortera.com](https://start.cortera.com/company/research/m6q5nzl1o/flix-north-america-inc/?utm_source=openai))

If you don’t recognize this transaction, start by searching your email (and any travel apps you use) for “FlixBus” around the transaction date to locate an e-ticket receipt. You can also log into your FlixBus account or use the “My bookings” section on their website with your email and booking number to review recent purchases. For billing issues, use FlixBus’s customer service channels listed in the help/contact section of their website – they typically handle refund requests, booking questions, and suspected unauthorized transactions via online forms or support chat, and may ask for the last four digits of the card and booking details to investigate. If you still suspect fraud, contact your bank to dispute the charge and request a new card number.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to FlixBus.

  1. FLIX Walnut CA S465212615689201

Frequently Asked Questions

Why does my statement show “FLIX Walnut CA” instead of the city I traveled from or to?

Many FlixBus North American card transactions are processed through Flix North America Inc.’s billing location in Walnut, California. As a result, your bank may display the descriptor as “FLIX Walnut CA” rather than the departure or arrival city for your trip, even though the ticket itself was for another route.

What types of purchases can result in a FlixBus charge from Walnut, CA?

You may see a FlixBus charge from Walnut, CA for intercity bus tickets, multi-ride bookings, add-ons like seat reservations or baggage where available, or itinerary changes and related fees. All of these are typically billed through Flix North America Inc. regardless of where you boarded the bus.

How can I confirm what my FlixBus Walnut CA charge was for?

Search your email for “FlixBus” around the transaction date to find your e-ticket or booking confirmation, then compare the total amount to the charge on your statement. You can also go to flixbus.com and access “My bookings” using your email and booking number to see the exact trip and price details associated with that payment.

How do I request a refund or change my FlixBus booking that was charged as FLIX Walnut CA?

Visit flixbus.com and go to the Help or Customer Service section, where you can manage bookings, request changes, or submit a refund inquiry depending on your fare conditions. You will usually need your booking number and the email address used at purchase; eligibility for refunds or credits depends on the specific fare and timing of your request.

Does FlixBus place temporary authorization holds on my card?

In some cases, your bank may show a temporary pending charge or authorization from FlixBus when you attempt a booking. If the booking fails or is cancelled promptly, this hold should automatically drop off within a few business days according to your bank’s policies and will not settle as a final charge.

Why do I see multiple FlixBus charges for similar amounts on the same day?

Multiple similar charges can occur if you made more than one booking, added services such as seat reservations separately, or retried payment after a failed attempt. Check each FlixBus confirmation email and your online account to match every booking to a transaction; if you still see an unmatched charge, contact FlixBus support with screenshots and booking numbers.

How can I contact FlixBus about a charge I don’t recognize?

Go to flixbus.com and open the Help or Contact section to reach customer service, typically via online forms or support chat. Provide the transaction date, amount, last four digits of the card, and any suspected booking details so they can locate the payment in their system. If they cannot find a matching booking and you still suspect fraud, follow up with your bank to dispute the transaction.

Can I cancel my FlixBus trip and avoid being charged again?

You can usually cancel or modify your FlixBus trip through the “My bookings” area on flixbus.com or the mobile app, subject to the fare rules for your ticket. Review your confirmation email for the specific cancellation policy—some fares allow vouchers or partial refunds if changed or cancelled within certain timeframes before departure.

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