About Found
Found is a fashion resale boutique based in Charlotte, North Carolina, focused on secondhand clothing, shoes, and accessories. The shop curates everyday fashion brands and popular labels, offering them at lower price points than traditional retail. It emphasizes sustainable fashion and gives quality garments a “second life,” combining the feel of a stylish boutique with the value of a thrift store.([foundclt.com](https://foundclt.com/?utm_source=openai))
A charge from this merchant typically appears when you purchase items in-store at Found or buy from their online drops, which are hosted via a Shopify-powered storefront. Customers may see single one-time purchase charges for apparel or accessories, or multiple charges if they shop both in person and online. Because the store uses Shopify for its ecommerce and point-of-sale processing, the transaction descriptor may begin with a processor prefix such as “SP*” followed by the store name (e.g., “SP Found … NC”), which can sometimes make the charge look unfamiliar at first glance.([foundclt.com](https://foundclt.com/?utm_source=openai))
If you have questions about a Found charge, start by checking your recent in-store receipts, order confirmation emails, or your account/order history on their website or social channels if you shopped an online drop. Compare the transaction date and amount with what you purchased. If something doesn’t match, contact the shop directly using the phone number or email provided on their site, and be ready to share the exact amount, date, and the last four digits of the card used so they can look up the transaction. If you still can’t recognize the purchase or suspect fraud, reach out to your bank or card issuer to dispute or block the charge and request a new card if necessary.