Free to Feed is a Melbourne-based not-for-profit social enterprise and registered charity that empowers people seeking asylum, refugees and new migrants through paid training, employment and shared food experiences such as catering and cooking classes.
Free to Feed is a Melbourne-based not-for-profit social enterprise and registered charity that creates paid training and employment opportunities for people seeking asylum, refugees and new migrants. Through cooking classes, catered events, products and community dining experiences, Free to Feed supports newcomers to share their food, stories and culture while earning an income and building confidence. The organisation operates in Melbourne, Victoria, and works closely with local communities, corporate groups and individuals who book classes, workshops, private events and catering.
A charge from Free to Feed may appear on your bank or card statement when you book a cooking class or workshop, purchase tickets to a dining event, order catering for a function, buy gift vouchers or make a one-off or recurring donation. Some banks may abbreviate the name (for example, “FREE TO FEED MELB” or similar). You may also see a charge if you’ve set up a regular monthly donation, purchased merchandise, or if your payment details were used by your workplace or an event organiser to pay for a group experience. Occasionally, you might notice a pending or small test charge if a payment platform used by Free to Feed is verifying your card details.
If you’re unsure about a Free to Feed charge, start by checking your email for booking confirmations, donation receipts or tax invoices from Free to Feed or their payment provider (look around the date of the charge). Log into any booking or ticketing account you use for experiences and events to review your past orders, and ask household members or colleagues if they booked a class or made a donation on a shared card. If you still can’t identify the transaction, contact Free to Feed via the enquiry form on freetofeed.org.au or through the contact details listed on your receipt, providing the exact amount, date, and the name shown on your statement so they can help locate the payment. For any suspected fraud, also contact your bank or card issuer immediately to report and dispute the charge.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Free to Feed.
Why did I get a charge from Free to Feed on my card?
Most Free to Feed charges come from booking a cooking class or workshop, purchasing tickets to a special dining event or ordering catering for a private or corporate function. You might also see a charge if you purchased a gift voucher, made a one-off or monthly donation, or your workplace used your card to pay for a team-building experience. Check your email for confirmations from Free to Feed around the date of the charge, as well as any event or ticketing platforms you use.
What are common amounts I might see from Free to Feed on my statement?
Common Free to Feed transaction amounts are often round figures in Australian dollars, such as approximately AUD $20–$100 for donations, around AUD $100–$250 per person for cooking classes and workshops, and larger amounts (which can be several hundred dollars or more) for catering or private events. Gift vouchers are typically sold in rounded denominations (for example, $50, $100 or $150). Exact pricing can vary by event, menu, group size and any customised services, so always refer to your specific invoice or booking page.
Could this Free to Feed charge be a recurring donation or subscription?
Yes. Free to Feed supporters can choose to set up recurring monthly donations, which will appear on your statement at regular intervals (for example, on the same date each month) with a consistent amount. If you see a repeated charge from Free to Feed, log in to the donation or booking platform used at the time of setup, or search your email for a donation confirmation that mentions a ‘recurring’ or ‘monthly’ gift. You can usually manage or cancel recurring donations through a link in that email or by contacting Free to Feed directly.
How do I cancel or change a recurring donation to Free to Feed?
To cancel or update a recurring donation, first locate your original donation confirmation email, which may include a ‘manage my donation’ or similar link. If you can’t find it, use the contact form at freetofeed.org.au or the email address provided on your tax receipt and include your full name, email used for the donation, the regular amount and the last charge date so they can locate your record. Allow a few business days for changes to take effect, and check your next statement to ensure the recurring charge has stopped or been updated.
How do I request a refund or change a booking with Free to Feed?
Refunds and booking changes depend on the specific event or service and the timing of your request relative to the scheduled date. If you need to cancel or reschedule a cooking class, event or catering order, contact Free to Feed as soon as possible using the contact details or reply address in your booking confirmation email, providing your name, event date, booking reference and payment amount. Their team can advise whether you’re eligible for a refund, credit, date change or transfer to another person, based on their current cancellation policy.
Why do I see a small or pending Free to Feed charge that later disappears?
Small temporary charges or pending amounts can occur when a payment gateway used by Free to Feed verifies that your card is active and has available funds. These are typically low-value authorisation holds and are not actual payments; they should automatically drop off your account within a few business days. If a small pending amount remains on your account for more than a week, contact your bank first, and then reach out to Free to Feed with a screenshot of the transaction details if needed.
How can I confirm what I purchased from Free to Feed for this charge?
Search your email inbox (and spam folder) for terms like “Free to Feed,” “booking confirmation,” “receipt,” or “tax invoice” around the date of the charge. If you often book via third-party ticketing or booking platforms, log into those accounts and check your past orders for Free to Feed events, classes or catering. If you still can’t find details, contact Free to Feed through freetofeed.org.au with the transaction date, amount, and the name shown on your statement so they can look it up in their system.
How can I contact Free to Feed about a charge I don’t recognise?
Go to freetofeed.org.au and use the contact or enquiry form, or reply directly to any recent email receipt or booking confirmation you’ve received from them. Include the exact amount, currency (AUD), date of the transaction and the billing name on your statement, plus any reference numbers provided by your bank. For urgent or suspected fraudulent activity, notify your bank or card issuer immediately in addition to contacting Free to Feed, so they can block your card if necessary and investigate the transaction.