FunNow

Entertainment93% confidence

FunNow is an on‑demand lifestyle booking platform that lets users instantly reserve restaurants, activities, spa and massage services, and short-stay accommodations across several Asian markets.

Taipei, Taiwan
myfunnow.com

About FunNow

FunNow is a real-time lifestyle and entertainment booking platform operated by FUNNOW Group, a Taipei-based technology company. Through its website and mobile apps, FunNow aggregates thousands of merchants offering dining, bars, spa and massage services, hotels and day-use rooms, glamping, escape rooms, workshops, and family activities across markets such as Taiwan, Japan, Hong Kong, Malaysia, Thailand, Singapore, and the Philippines. The platform emphasizes last‑minute availability, dynamic pricing, and verified reviews to help users quickly find and book leisure experiences at competitive prices.

A charge labeled “FUNNOW GROUP” or “FunNow” on a card statement typically comes from purchasing a reservation or voucher through the FunNow platform. This may be a one‑time booking for a restaurant, bar, spa, salon, event ticket, day-use hotel, or other activity, or it may reflect multiple items purchased in a single transaction. In some cases, users may see temporary authorization holds when adding or updating a payment method, or when a booking is being confirmed with the merchant; these holds usually drop off automatically if the booking fails or is canceled according to the merchant’s policy.

If you’re unsure about a FunNow-related charge, start by logging into your FunNow account (via the app or myfunnow.com) and reviewing your recent orders, vouchers, and booking history to match the amount and date. Each reservation should include details of the merchant, time, and pricing, which can help verify the transaction. For unresolved questions, billing issues, or refund requests, you can contact FunNow customer support via the in‑app help center or support pages on their website, providing screenshots of the transaction, booking ID, and the last four digits of the card used. If you do not recognize any FunNow account or bookings associated with the charge, contact your card issuer to dispute it and request a new card number.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to FunNow.

  1. FUNNOW GROUP

Frequently Asked Questions

Why do I see a charge from “FUNNOW GROUP” on my credit card statement?

A “FUNNOW GROUP” or “FunNow” descriptor usually indicates that you booked a service—such as a restaurant, bar, spa or massage, salon, event ticket, or hotel/day-use room—through the FunNow platform or app. Check your FunNow order history for recent bookings on or near the transaction date to identify the specific purchase.

What are common purchase amounts for FunNow charges?

FunNow transactions can range from small amounts for individual experiences (e.g., a single massage, bar voucher, or activity ticket) to higher totals if you book multiple people, premium packages, or hotel stays in one order. The exact amount should match the total shown on your FunNow booking confirmation or voucher receipt.

Can FunNow create recurring or subscription-style charges?

FunNow is primarily used for one‑off reservations and vouchers rather than traditional subscriptions. However, if you repeatedly book similar services (for example, regular spa visits or ongoing activity passes) using the same payment method, you may see multiple charges over time that appear recurring. Each of these should correspond to an individual confirmed booking in your FunNow account.

How do I cancel a FunNow booking and avoid being charged?

Cancellation rules depend on the specific merchant and product. Review the cancellation or refund policy shown on the FunNow product page and in your booking details. If the booking is still within the allowed cancellation window, you can usually cancel through the app or your account on myfunnow.com; otherwise, the charge may remain non‑refundable. Always confirm policy details before completing your purchase.

How do I request a refund for a FunNow purchase I can’t use?

To request a refund, locate the booking in your FunNow account and check its refund or change policy. If the item is eligible, follow the in‑app or website instructions to submit a refund request, or contact FunNow customer support with your booking ID, reason for the request, and any supporting documentation. Refund approval is subject to the terms set by the merchant and FunNow’s platform policies.

Does FunNow place temporary authorization holds on my card?

Yes, when you add or update a card or attempt a booking, FunNow or its payment processor may place a small temporary authorization hold to verify your card or confirm availability. These pending amounts typically disappear automatically within a few days and should not settle as actual charges if the booking is not completed.

How can I contact FunNow about an unrecognized charge?

First, try to log into the FunNow app or myfunnow.com using any email or phone number you might have used, and check the order history. If you still can’t identify the transaction, use the in‑app help center or the support/contact section of the website to submit a ticket, including the transaction date, amount, currency, and the last four digits of the card. If you suspect fraud and cannot link the charge to any account, also contact your card issuer to dispute it.

Can I remove my saved payment method from FunNow to prevent future charges?

Yes. In your FunNow account settings or payment methods section, you can remove stored cards so they can’t be used for future bookings. After removing the card, any new reservations will require you to re-enter payment details, which can help prevent unintended or unauthorized use of your card through the platform.

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