Garden State Hotel is a large multi-level pub and bar venue in Melbourne’s CBD featuring a public bar, expansive beer garden, cocktail bar, dining spaces, and function areas.
Garden State Hotel is a large, multi-level pub and bar venue located on Flinders Lane in Melbourne’s CBD. The venue features a bustling public bar, an expansive open-air beer garden, cocktail and wine bars, casual dining areas, and private function and event spaces. Guests visit Garden State Hotel for after‑work drinks, weekend socialising, corporate functions, birthdays, and other celebrations, with food and beverage options ranging from bar snacks and pub-style meals to curated cocktail lists and extensive beer and wine selections.
A charge from Garden State Hotel may appear on your bank statement when you open or settle a bar tab, pay for food and drinks at the bar or in the dining areas, or pay a deposit or final balance for a function or group booking. You might also see a separate charge related to minimum spend requirements for private events or pre‑ordered food and beverage packages. In some cases, the venue (or your bank) may apply a temporary pre‑authorisation hold when you start a bar tab or provide a card for incidentals; this can look like a duplicate or higher‑than‑expected amount until the final charge is processed and the hold is released.
If you’re unsure about a Garden State Hotel charge, start by checking any recent visits to the venue, bar tabs you may have opened, group events you attended, or function bookings (including where someone else used your card to secure a reservation). Review your email for booking confirmations or receipts, and check any digital wallet or bank app for itemised transaction details. To resolve questions, contact Garden State Hotel through the details on their website (gardenstatehotel.com.au), using the general enquiry or functions contact form, or by calling the venue using the number listed there; provide the exact transaction date, amount, and the name on the card so staff can look up your bill, resend receipts, clarify pre‑authorisations, or assist with disputed or incorrect charges.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Garden State Hotel.
Why do I see a charge from Garden State Hotel on my bank statement?
This charge usually comes from paying for drinks or meals at the bar or dining areas, settling a bar tab, or paying a deposit or balance for a function or group booking. If you recently visited Melbourne’s CBD and went out on Flinders Lane, this may be the venue where your card was used. Ask anyone you were with whether a shared bar tab or group bill was settled using your card.
Why is the Garden State Hotel charge higher than I expected?
Higher‑than‑expected amounts can occur when a bar tab includes multiple rounds, food added later, or items ordered by other members of your group. A 10% or similar surcharge may apply on public holidays or special event days, and a card surcharge may also be added depending on the payment method. If you left a tip or rounded up the bill when paying, the final amount will reflect that adjustment.
Does Garden State Hotel place pre-authorisation holds on my card?
Yes, Garden State Hotel may place a temporary pre‑authorisation when you open a bar tab, provide your card at the bar, or secure a function or large group booking. This can appear as a pending charge or a higher amount than your final bill, but it is a hold only, not a second payment. Once your final payment is processed, the unused portion of the hold is released by your bank, usually within a few business days depending on your card provider.
What are common charge amounts from Garden State Hotel?
Common transaction amounts include smaller spends (e.g., AUD $20–$60) for a few drinks or a casual meal, mid‑range bills (AUD $80–$200) for shared food and multiple drinks, and higher totals (AUD $300 and above) for large bar tabs, group dining, or functions. Function deposits or minimum spends are often charged as round figures (for example, AUD $500, $1,000, or more) and may be taken in advance of the event. If your statement shows a rounded, higher amount, it may be a function deposit or agreed minimum spend.
I was charged by Garden State Hotel after a function or event – what is this for?
For private functions or group bookings, Garden State Hotel may charge an initial deposit and then process the remaining balance after the event, once final numbers, food, and drinks are confirmed. Additional charges can also include bar tabs run by your group, upgrades to packages, or exceeding the agreed minimum spend. Check your function agreement or email confirmation for details of deposit amounts, minimum spends, and post‑event settlement terms.
How can I get a copy of my receipt or itemised bill from Garden State Hotel?
If you paid by card, Garden State Hotel staff can usually locate your transaction in their system using the date, approximate time, amount, and the name on the card. Visit the venue in person or contact them via the enquiry or functions form on gardenstatehotel.com.au and request an itemised receipt. Include as many details as possible so they can quickly match your payment and email you a copy.
How do I query, dispute, or request a refund for a Garden State Hotel charge?
Contact the venue directly first, either by phoning the hotel (number listed on gardenstatehotel.com.au) or using the contact form with your full name, transaction date, exact amount, and a brief description of the issue. They can review till records, bar tabs, and function invoices to confirm whether the charge is correct and, where appropriate, process adjustments or refunds back to the original payment method. If you believe the transaction is fraudulent and cannot resolve it with the venue, contact your bank to report and dispute the charge.
I don’t remember visiting Garden State Hotel – could this still be my charge?
The venue is a popular multi‑level bar in Melbourne’s CBD often visited for after‑work drinks, weekend outings, and private events, so you may have visited as part of a group, work function, or celebration booked under someone else’s name. Check your calendar, messages, and social media for any recent events near Flinders Lane, and ask colleagues or friends if your card was used to open or settle a shared tab. If it still doesn’t seem familiar, contact Garden State Hotel with the transaction details so they can verify whether your card was used there.