About General Assembly
General Assembly is a global education company headquartered in New York, NY, offering immersive bootcamps, part‑time courses, short workshops, and corporate training in technology, data, design, marketing, and business skills. They provide both in‑person programs at campuses worldwide and live online formats, focusing heavily on practical, career‑oriented training such as Software Engineering, Data Science, UX/UI Design, Data Analytics, and Digital Marketing. Many students fund these programs through upfront payment, installment plans, employer sponsorship, or financing partners.
A charge from “GENERAL ASSEMBLY,” “GENERALASSEMB.LY,” or a similar description may appear on your bank or card statement if you enrolled in one of their immersive bootcamps, part‑time courses, online programs, or one‑off workshops. You may also see charges for shorter events, exam or assessment fees, career coaching add‑ons, or digital content access. Some products (such as on‑demand learning or membership‑style offerings) may bill on a recurring monthly basis, while others are billed as a one‑time tuition payment or broken into scheduled installments; you might also see an initial authorization hold when you first save a card or start a payment plan.
If you’re unsure about a General Assembly charge, first check your email for enrollment confirmations, invoices, or payment plan schedules from a @generalassemb.ly address, and log in to your General Assembly account to review your “My Courses” or billing section. You can contact their support team through the Help/Support link on generalassemb.ly or by emailing their published support address, providing the last 4 digits of the charged card, charge date, and amount so they can locate the payment. Common billing issues—such as duplicate payments, cancelled or rescheduled courses, or questions about installment plans—are typically resolved by contacting General Assembly directly rather than disputing the charge with your bank, which can slow down refunds or course access corrections.