Genworth Life and Annuity Insurance Company

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Genworth Life and Annuity Insurance Company is a U.S.-based life insurer that offers life insurance and annuity products as part of the broader Genworth Financial group.

Glen Allen, Virginia, United States
Owned by Genworth Financial, Inc.

About Genworth Life and Annuity Insurance Company

Genworth Life and Annuity Insurance Company (often abbreviated as GLAIC) is a stock life insurance company and a subsidiary within the Genworth Financial family of companies. It specializes in life insurance and annuity products, including individual life, fixed and variable annuities, and certain long-term care and supplemental health coverages, and is licensed in all U.S. states except New York.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai)) The company traces its roots back to 1871 and operates under the Genworth brand, which focuses on helping customers manage financial security needs such as protection, income, and long-term care.

A charge labeled “GLAIC” or “Genworth Life and Annuity Insurance Company” on a bank or card statement is typically related to premium payments or contributions for an existing life insurance policy, long-term care coverage, or annuity contract. These may be recurring periodic premiums, single-premium or top-up contributions to annuities, policy fees, or adjustments such as reinstatement payments. In some cases, the descriptor can appear when setting up or updating an automatic bank draft or card payment tied to a Genworth-issued policy or contract administered by GLAIC.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai))

To verify or resolve questions about a GLAIC charge, policyholders can log into their MyGenworth online account to review policy numbers, recent payments, and billing history, or they can contact Genworth customer service by phone using the main 888-GENWORTH (888‑436‑9678) line listed on Genworth’s official site.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai)) Matching the amount and billing date with the premium schedule on policy statements, checking for any recent changes (such as payment method updates, policy reinstatements, or policy loans), and confirming the policy or contract number printed on the statement are good steps. If a charge seems unfamiliar, the cardholder should contact Genworth directly and, if necessary, their bank or card issuer to dispute unauthorized transactions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Genworth Life and Annuity Insurance Company.

  1. Company Name: GLAIC

Frequently Asked Questions

What does a charge labeled “GLAIC” or “Genworth Life and Annuity Insurance Company” on my statement usually mean?

A charge labeled “GLAIC” or “Genworth Life and Annuity Insurance Company” is typically a premium or contribution related to a Genworth life insurance or annuity contract issued by Genworth Life and Annuity Insurance Company. It may represent a recurring premium, a single-premium annuity contribution, or a scheduled payment tied to your existing policy or contract.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai))

What kinds of products does Genworth Life and Annuity Insurance Company bill for?

Genworth Life and Annuity Insurance Company primarily bills for individual life insurance policies, annuities (including variable and fixed types), and certain long-term care and supplemental health coverages that fall under its life and annuity business. If you own one of these products through Genworth, the billing may appear under the GLAIC name.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai))

How can I confirm which policy or annuity a GLAIC charge is for?

You can confirm the source of the charge by logging into your MyGenworth account, which automatically links contracts where you are the owner, and reviewing the premium history and policy or contract numbers.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai)) You can also compare the amount and billing date on your bank or card statement with the premium notices or statements mailed or emailed by Genworth Life and Annuity Insurance Company.

How do I change or cancel automatic payments to Genworth Life and Annuity Insurance Company?

To change or cancel automatic payments, log into MyGenworth to review your current payment method and options, then follow the prompts to update banking or card information or to switch to manual billing if available.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai)) If you need assistance, call Genworth customer service at 888‑GENWORTH (888‑436‑9678) during posted business hours so a representative can help you modify or stop automatic drafts before your next billing date.

How do I request a refund or correct a billing error from GLAIC?

If you believe you were billed incorrectly by Genworth Life and Annuity Insurance Company, contact Genworth customer service at 888‑GENWORTH (888‑436‑9678) and have your policy or contract number, the exact charge amount, and the transaction date ready.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai)) A representative can review your account, explain the charge, and, when appropriate, initiate a premium correction or refund. You may also follow up with your bank or card issuer if you suspect fraud.

Why do I sometimes see different mailing addresses associated with my GLAIC policy payments?

Genworth uses several specialized mailing addresses and processing centers for different product types and purposes—for example, separate P.O. boxes for life insurance, long-term care, and annuity payments or correspondence.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai)) These variations are normal as long as the address matches one listed on your official Genworth billing statements or on the customer-support section of genworth.com.

Can GLAIC place temporary or one-time authorization holds on my card?

If you make a premium payment by debit or credit card, your bank may show a temporary authorization or pending transaction under the GLAIC or Genworth name before it posts as a final charge. This is controlled by your bank or card network and typically clears or settles within a few business days; any duplicate or lingering authorizations should be discussed with both Genworth customer service and your bank.

How can I contact Genworth Life and Annuity Insurance Company if I don’t have online access?

Without online access, you can call Genworth’s main customer support line at 888‑GENWORTH (888‑436‑9678) for help with billing questions, payment verification, or policy information.([genworth.com](https://www.genworth.com/customer-support?utm_source=openai)) You can also use the payment or correspondence mailing addresses printed on your premium notice or policy documents to send written inquiries or payments by mail.

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