About Gifthealth
Gifthealth is a technology-enabled pharmacy and patient access platform that simplifies how prescriptions are written, filled, and delivered. Working with prescribers, health systems, and pharmaceutical manufacturers, Gifthealth helps patients start and stay on therapy by handling prior authorizations, benefits investigation, and fulfillment through its own licensed pharmacies and partner network. Headquartered in Columbus, Ohio, the company operates brick‑and‑mortar and mail‑order pharmacies while providing a largely online, text- and web-based experience for patients.
A charge from “GIFTHEALTH” on a card statement typically relates to prescription medication that was filled and shipped by Gifthealth Pharmacy, or processed through Gifthealth as part of a program such as LillyDirect or another manufacturer-sponsored access program. Charges may appear as one‑time fills, multi-month prescription shipments, self‑pay programs for specific medications (such as certain weight‑management or specialty drugs), or recurring refills if you have authorized automatic shipments. In some cases, you may see a pending or slightly different authorization amount before the final prescription cost posts.
If you’re unsure about a Gifthealth charge, start by searching your email and text messages for order confirmations or refill notifications from Gifthealth, and log into your Gifthealth account (or the associated manufacturer portal, such as LillyDirect) to review recent orders and invoices. You can also contact Gifthealth directly via the phone number or support channels listed on their website for details on the prescription, shipment date, and amount charged. If you don’t recognize the charge after checking household accounts and recent prescriptions, your card issuer can help you review the transaction further and, if necessary, initiate a dispute while you work with Gifthealth support to clarify whether the charge is valid.