Gilbert's Fresh Market

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Gilbert's Fresh Market is an independent fresh food grocer offering fruit and vegetables, gourmet groceries, deli items, bakery goods, ready-made meals and other specialty products through its Perth-area stores, including Midland and Hilton.

Perth, Western Australia, Australia
gilbertsfresh.com.au

About Gilbert's Fresh Market

Gilbert's Fresh Market is an independent fresh food grocer based in Perth, Western Australia, with well‑known stores including Midland and Hilton. They specialise in fresh fruit and vegetables, gourmet groceries, deli meats and cheeses, bakery goods, ready‑made meals, and other specialty products, often with a focus on local and seasonal produce. Customers typically shop in‑store, but some locations may also support phone or online ordering options, as well as third‑party delivery services, depending on the store.

A charge from “GILBERTS FRESH”, “GILBERT’S FRESH MARKET”, “GILBERTS MIDLAND/HILTON”, or a similar description on your bank statement usually relates to an in‑store grocery purchase, a deli or bakery transaction, or a ready‑made meal purchase at one of their Perth‑area locations. You might see this charge for a one‑off shop, a large weekly grocery trip, or a same‑day phone/online order picked up or delivered. Some banks initially show estimated or rounded amounts, multiple small transactions (e.g., separate deli or café purchases), or temporary pre‑authorisation holds before the final amount settles.

To verify the charge, first check recent receipts from Gilbert's Fresh Market and make sure the transaction date and amount match what appears on your statement. If you use a mobile wallet (Apple Pay, Google Pay, etc.), open the wallet app to see the detailed transaction history, which often shows the exact store location. If you still have questions, visit gilbertsfresh.com.au and use the contact details or enquiry form to reach the specific store (Midland, Hilton, or other) with your transaction date, approximate time, amount, and the last 4 digits of your card number so they can locate the sale. Your bank can also help by clarifying pending or duplicate charges, and you should contact them immediately if you suspect card fraud or an unauthorised transaction.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Gilbert's Fresh Market.

  1. GILBERT'S FRESH MIDL MIDLAND AUS
  2. GILBERTS FRESH MIDL\64 MORRISON ROAD\MID

Frequently Asked Questions

Why did I get a charge from Gilbert's Fresh Market on my card when I only shopped once?

Gilbert's Fresh Market charges are usually processed as a single transaction, but you may see more than one if, for example, you made separate purchases at the main registers and at the deli, café, or bakery. Some banks also show a pending pre‑authorisation followed by the final posted amount, which can look like two charges. Check whether one entry is marked as “pending” and the other as “posted”—the pending one should drop off automatically once the transaction settles.

Why is the amount from Gilbert's Fresh Market different from the total on my receipt?

If the amount on your bank statement doesn’t match your Gilbert's Fresh Market receipt, it may be due to a currency conversion (if your card is from outside Australia), a tip or rounding adjustment (where applicable), or a bank pre‑authorisation hold that later corrects to the exact total. First, compare the final posted charge (not the pending one) to the receipt. If there’s still a discrepancy, contact the specific store shown on your receipt so they can look up the transaction and review the till record with you.

Does Gilbert's Fresh Market have subscriptions or recurring charges?

Gilbert's Fresh Market primarily operates as a pay‑as‑you‑go grocery store, so most charges are one‑time purchases for in‑store shopping or order collections. They do not typically bill customers on a subscription basis like a meal kit or weekly subscription service. If you see recurring charges that you don’t recognise, check whether a family member is using your card for regular grocery trips and contact your bank if you suspect unauthorised use.

Can Gilbert's Fresh Market place an authorisation hold on my card?

In most cases, your bank, not Gilbert's itself, places a temporary pre‑authorisation hold when you tap or insert a debit or credit card. This hold may appear as a pending charge from Gilbert's Fresh Market while the final amount is being confirmed. The pending amount should update to the exact purchase total once the transaction is processed, and any difference or duplicate pending line will typically disappear within a few business days.

How can I get a copy of my receipt for a Gilbert's Fresh Market purchase?

If you’ve misplaced your receipt, your best option is to contact the specific Gilbert's Fresh Market location where you shopped (e.g., Midland or Hilton). Provide the purchase date, approximate time, the exact amount, and the last 4 digits of your card so staff can search their point‑of‑sale records. In many cases they can reprint or email a duplicate receipt or at least confirm the items purchased and the total for you.

How do I dispute a charge or request a refund from Gilbert's Fresh Market?

For incorrect amounts, double charges, or quality issues with products, contact the store where you made the purchase as soon as possible and bring the items and your receipt if you still have them. Gilbert's Fresh Market stores generally follow standard supermarket practices, offering exchanges or refunds for faulty goods and correcting clear billing errors at the service counter. If you can’t resolve the issue directly with the store, you can escalate via the contact details on gilbertsfresh.com.au and, if necessary, lodge a dispute with your bank.

Why do I see a small test or low‑value charge related to Gilbert's Fresh Market?

Some banks or card networks run small test transactions (often very low dollar amounts) to confirm your card is active, particularly after a new card is issued or added to a mobile wallet. These may appear with the merchant name, such as Gilbert's Fresh Market, if the card was first used there. These test holds are usually reversed automatically and never actually debit your account; if a small charge remains posted and you don’t recognise it, contact your bank to investigate.

How can I contact Gilbert's Fresh Market about a charge I don’t recognise?

Visit gilbertsfresh.com.au to find store locations and contact details, including phone numbers and, in some cases, an online enquiry form or email address. When you contact them, have your bank statement handy and provide the transaction date, amount, and how the charge label appears on your statement. The store can then check their system for a matching transaction and advise whether it relates to an in‑store purchase, a special order, or if it might be a bank error that should be raised with your card issuer.

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