Gloria Jean's Coffees

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Gloria Jean's Coffees is an American-Australian retail coffeehouse chain offering specialty coffee drinks, teas, and related café food, with this transaction likely processed through a local Australian franchisee, Anand Guddu Pty Ltd (trading as Gloria Jean's Coffees Waratah Village Shop 7).

Castle Hill, New South Wales, Australia
gloriajeans.com
Owned by Retail Food Group

About Gloria Jean's Coffees

Gloria Jean's Coffees is an international specialty coffeehouse chain, founded in the United States and long-established in Australia, where it operates primarily through locally owned franchises. Stores serve espresso-based drinks, brewed coffee, teas, chillers and frappes, as well as pastries, light café food, beans, capsules, and merchandise for home brewing. In this case, the transaction is most likely associated with an Australian franchisee, Anand Guddu Pty Ltd, trading as Gloria Jean's Coffees Waratah Village Shop 7, with payment processing routed through their systems in New South Wales, Australia. The brand’s official site, gloriajeans.com, provides information on menu items, locations, and any online ordering or promotions.

A charge from Gloria Jean's Coffees (or from “Anand Guddu Pty Ltd,” “GJ COFFEE WARATAH VILLAGE,” or a similar descriptor) will typically appear when you’ve made an in-store purchase of coffee, food, or merchandise at a Gloria Jean's store, or when you’ve ordered via their website or a compatible delivery app. Most transactions are one-time point-of-sale payments for items like drinks, snacks, or packaged coffee, but you might also see charges for gift card purchases, reloads of a stored-value card, or online orders of beans and capsules. In some cases, you may notice a small temporary authorization hold if you paid using a mobile wallet, contactless card, or linked payment app; this usually disappears and is replaced by the final settled amount.

If you’re unsure about a Gloria Jean's Coffees charge, start by checking any recent visits to a Gloria Jean's store, especially around Waratah Village or other New South Wales locations, and review receipts in your email, digital wallet, or food-delivery apps. Compare the transaction date and amount with the day and size of your order; small differences can be due to add-ons, surcharges, or tips where applicable. For questions or refunds, you can contact the specific store you visited (phone and address are typically listed on receipts or via the store locator at gloriajeans.com) or reach out through the contact or customer care form on the Gloria Jean's website. If the store confirms that no purchase was made on your card, contact your bank to dispute the transaction and request a card replacement in case of card compromise.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Gloria Jean's Coffees.

  1. ANAND GUDDU PTY LTD BIRMINGHAM GA AUS
  2. GLORIA JEANS TUGGERAH AUS

Frequently Asked Questions

Why do I see a charge from "Anand Guddu Pty Ltd" or "GJ COFFEE WARATAH VILLAGE" on my statement?

This descriptor refers to a Gloria Jean's Coffees franchisee, Anand Guddu Pty Ltd, trading as Gloria Jean's Coffees Waratah Village Shop 7 in New South Wales, Australia. If you recently bought coffee, food, or merchandise at a Gloria Jean's store in or near Waratah Village—or tapped your card quickly without noticing the store name—this is likely the source of the charge. Check any recent café visits within a few days of the transaction date.

What types of purchases typically result in a Gloria Jean's Coffees charge?

Most charges come from in-store café purchases such as espresso drinks, chillers, teas, pastries, and light meals, or from buying packaged coffee, pods, or merchandise. You may also see charges if you bought or reloaded a Gloria Jean's gift card, ordered coffee online for delivery, or placed an order through a partnered food-delivery service. These are generally one-time transactions rather than ongoing subscriptions.

Why is the amount on my Gloria Jean's charge higher than the price I remember?

The final amount can be higher than the base menu price due to extras (such as alternative milks, extra shots, syrups, or size upgrades), takeaway cup surcharges where applicable, or delivery and service fees if ordered via a delivery app. In Australia, prices may also differ slightly by location or may include public holiday surcharges. Review your paper receipt, email confirmation, or order history in your delivery app to see a breakdown of the total.

Does Gloria Jean's Coffees offer subscriptions or recurring billing for coffee?

Most Gloria Jean's café purchases are one-off transactions, but you may encounter recurring billing if you signed up online for scheduled coffee bean deliveries or a similar ongoing service via gloriajeans.com or a partner platform. In that case, charges typically recur monthly or at the interval you selected. If you see a repeating pattern (e.g., the same amount every month), log into your online account or contact Gloria Jean's through their website to confirm and manage any recurring orders.

How can I cancel a recurring Gloria Jean's coffee delivery or reorder service?

If you enrolled in a recurring coffee delivery or reorder service via gloriajeans.com, sign in to your account and go to the subscriptions or orders section to pause, modify, or cancel upcoming shipments. Ensure you complete the cancellation before the next scheduled billing date, as orders already processed may still be shipped and charged. If you can’t access your account, use the contact form or customer care details on the Gloria Jean's website for assistance.

How do I request a refund or resolve an incorrect Gloria Jean's charge?

Start by contacting the specific Gloria Jean's store where the transaction occurred, ideally with your receipt, card’s last four digits, and the exact date and amount of the charge. Franchise locations can usually correct duplicate charges, wrong amounts, or mistaken items and may process a refund back to your card. For online or delivery-app orders, use the support or help feature of the platform you ordered through, or the contact page on gloriajeans.com, so they can locate your order and review it.

Why do I see a small pending or $1–$5 authorization from Gloria Jean's Coffees?

Some payment processors temporarily place a small authorization amount when you first tap or insert your card, use a mobile wallet, or add your card to a loyalty or ordering app associated with Gloria Jean's. This is not a final charge and is used only to verify that your card is valid. It should automatically drop off and be replaced by the actual sale amount—or disappear entirely—within a few business days, depending on your bank.

What should I do if I don’t recognize any visit to Gloria Jean's but see this charge?

First, check with family members or authorized card users who may have used the card at a Gloria Jean's store or via a delivery app linked to your card. If no one recognizes the transaction and the store cannot find a matching legitimate purchase when you contact them, report the charge to your bank or card issuer as unauthorized. They can investigate, reverse the charge if appropriate, and may issue you a new card to prevent further fraudulent use.

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