GoFundMe

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GoFundMe is an online crowdfunding platform that allows individuals and organizations to raise money for personal causes, emergencies, nonprofits, and community projects.

Redwood City, CA

About GoFundMe

GoFundMe is a crowdfunding platform where individuals, groups, and nonprofits can create fundraising campaigns for a wide range of purposes, including medical expenses, emergencies, memorials, education costs, community projects, and charitable causes. Donors can contribute online using various payment methods, and funds are then distributed to the campaign organizer or designated beneficiary. The platform provides tools for storytelling, sharing campaigns on social media, and tracking fundraising progress.

A charge with a descriptor like “Venmo *Gofundme Stand” typically indicates a donation made to a GoFundMe campaign using Venmo as the payment method. The additional text (such as “Stand” and a city/state) usually refers to the specific campaign name or organizer and the location associated with that campaign, not a physical store. These charges are usually one-time donations, but in some cases campaigns or connected nonprofits may set up recurring monthly donations if you selected that option during checkout.

If you have questions about this charge, start by checking your email for a GoFundMe donation receipt sent at the time of payment, and review your GoFundMe account (if you created one) or the Venmo app transaction history for more details about the campaign name and amount. To resolve issues, visit help.gofundme.com for support options, where you can look up your donation with the email address you used at checkout. If you don’t recognize the charge, confirm that no one else with access to your Venmo account made the donation, and then contact GoFundMe support and Venmo support for further investigation and potential refunds or dispute guidance.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to GoFundMe.

  1. 02/21 Venmo *Gofundme Stand San Jose NY Card 2665
  2. GOFNDME* A BIRTHDAY GI
  3. GoFundMe GoFndMe Help GOFUNDME.COM CA 08/29

Frequently Asked Questions

Why does my bank statement show “Venmo *Gofundme Stand” for this charge?

This descriptor indicates that you made a GoFundMe donation using Venmo as the payment method. “Gofundme” identifies the platform, and the additional text (such as “Stand” plus a city/state) usually represents the specific campaign title or organizer details.

Is this GoFundMe charge a one-time donation or a recurring payment?

Most GoFundMe donations are one-time charges. However, if you selected a recurring option during checkout—often used for nonprofit or charity campaigns—it may appear on your statement monthly. Check your donation confirmation email or your GoFundMe and Venmo histories to see if the donation was set to recur.

How can I cancel a recurring GoFundMe donation?

If you set up a recurring donation on GoFundMe, log into your GoFundMe account, go to your donations or subscriptions section, and cancel the recurring donation there. If you checked out as a guest, search your email for the original “recurring donation” receipt from GoFundMe, which typically includes a link or instructions to manage or cancel the recurring payment.

How do I request a refund for a GoFundMe donation made through Venmo?

GoFundMe donations are generally considered final, but refunds may be possible in limited situations. Visit help.gofundme.com and use the “Donor” help options to submit a refund request, providing the date, amount, email used, and any transaction details from your bank or Venmo. You can also check your donation receipt email for direct links to get help. If you suspect unauthorized use, also contact Venmo and your bank immediately.

How can I confirm which GoFundMe campaign I donated to for this charge?

Check your email inbox (and spam folder) for a receipt from GoFundMe on the date of the charge; it will show the campaign title, organizer, and amount. You can also open the Venmo app, view the specific transaction, and read the description, which typically includes the GoFundMe campaign name or notes you or the organizer added.

Why is the GoFundMe amount on my statement slightly different from what I remember donating?

The amount may differ if you added, modified, or removed GoFundMe’s optional platform tip at checkout, or if your bank applied currency conversion fees for an international donation. Review your original donation confirmation email to see the exact breakdown of your contribution and any tip or fees, and compare it to your card statement.

Can GoFundMe place pending or temporary charges on my account?

In most cases, GoFundMe processes a single charge for the donation amount (plus any optional tip) rather than multiple holds. However, depending on your bank or Venmo’s processing, you may briefly see a pending authorization that later finalizes to the correct amount. If a pending hold does not drop off or you see duplicate completed charges, contact GoFundMe support and your bank.

How do I contact GoFundMe about a charge I don’t recognize?

Go to help.gofundme.com and select the “Donor” option, then use the contact form to submit your issue. Provide your full name, the last four digits of the card, approximate date and amount of the charge, and a screenshot of the descriptor (including “Venmo *Gofundme…”). This helps GoFundMe locate the transaction and advise you on next steps.

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