Great American Insurance Group

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Great American Insurance Group is a U.S.-based specialty property and casualty and annuity insurance provider serving a wide range of commercial and niche markets.

Cincinnati, Ohio, USA
greatamericaninsurancegroup.com
Owned by American Financial Group, Inc.

About Great American Insurance Group

Great American Insurance Group is a long-established insurance organization that focuses primarily on specialty commercial property and casualty insurance, along with certain annuity products. Through multiple operating divisions, it offers tailored coverage for industries such as agriculture, construction, transportation, manufacturing, healthcare, nonprofits, equine, marine, and many other niche sectors that require customized risk solutions. The group’s flagship company is Great American Insurance Company, and its operations and branding are commonly referred to collectively as Great American Insurance Group.([greatamericaninsurancegroup.com](https://www.greatamericaninsurancegroup.com/?utm_source=openai))

A "GREATAMERICAN" charge on a card statement is typically related to an insurance policy premium, installment payment, or fee associated with one of Great American’s specialty products—for example, a commercial policy for a business, a crop or farm policy, a trucking or transportation policy, or another niche coverage written through an agent or broker. In many cases, the payment is processed through Great American’s billing systems under an abbreviated descriptor, so card statements may show something like "GREATAMERICAN" or a similar shortened label rather than the full company name. Policyholders might see these charges on a monthly, quarterly, or annual basis, depending on their billing plan.([greatamericaninsurancegroup.com](https://www.greatamericaninsurancegroup.com/docs/default-source/trucking/ebill-360-quick-card.pdf?sfvrsn=428c51b1_7&utm_source=openai))

If you have questions about a GREATAMERICAN charge, start by checking your insurance documents, recent invoices, or online account portal for Great American policies tied to your name, business, or vehicle. You can also contact your insurance agent or broker of record, or reach Great American’s customer service using the phone numbers and contact options listed on their official website’s Contact Us page. Having your policy number, billing account number, or invoice handy will speed up identification of the transaction. If you still cannot link the charge to a valid policy, you can ask your card issuer to review or dispute the transaction while you continue to verify directly with Great American that no policy is active in your name.([greatamericaninsurancegroup.com](https://www.greatamericaninsurancegroup.com/contact?utm_source=openai))

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Great American Insurance Group.

  1. GREAT AMERICAN P SALE WEB ID: 9215986202
  2. GREATAMERICAN

Frequently Asked Questions

Why do I see a charge from GREATAMERICAN on my card statement?

A GREATAMERICAN charge usually represents an insurance premium or installment payment to Great American Insurance Group for a policy such as commercial property, liability, transportation/trucking, agriculture, or another specialty line. Review your recent policy documents and invoices to see if a payment was due around the date of the charge, and match the amount and date to your Great American billing schedule.

Is GREATAMERICAN related to my business or commercial insurance policy?

Yes, in many cases the GREATAMERICAN descriptor is tied to a commercial or specialty insurance policy written by Great American Insurance Group or one of its divisions—such as trucking, crop, equine, or other niche business insurance. Check with your company’s risk manager, accounting department, or insurance agent to confirm whether a Great American policy is in force for your business.

How can I confirm which policy a GREATAMERICAN charge is paying for?

Locate your policy number or account number on your Great American invoice or policy documents, then log into any online billing portal provided by Great American or contact customer service using the phone numbers on their official Contact Us page. Provide the last four digits of the card, the transaction date, and amount so they can match the payment to a specific policy or account.([greatamericaninsurancegroup.com](https://www.greatamericaninsurancegroup.com/contact?utm_source=openai))

Does Great American Insurance Group offer recurring or installment billing that could create regular charges?

Yes. Many Great American policies allow policyholders to pay premiums via monthly or other installment plans, which can result in recurring card or bank charges labeled as GREATAMERICAN. Your billing schedule (annual, quarterly, monthly, etc.) is set when the policy is issued or renewed; you can review or change that schedule by contacting your agent or Great American’s billing department.

How do I cancel a policy so that GREATAMERICAN charges stop?

To stop future GREATAMERICAN charges, you must cancel or non-renew the underlying insurance policy through your licensed agent or directly with Great American’s service team, following the cancellation provisions in your policy. Once cancellation is processed and any earned premium is settled, future automatic card or bank charges should cease; ask for written confirmation of cancellation and keep a copy for your records.

How can I request a refund or billing correction from Great American Insurance Group?

If you believe you’ve been overcharged or billed in error, contact your agent or Great American’s customer service and provide your policy number, proof of payment, and an explanation of the issue. They can review your account, adjust any billing errors, and, if appropriate, issue a refund or credit back to the original payment method in accordance with their refund and underwriting guidelines.([greatamericaninsurancegroup.com](https://www.greatamericaninsurancegroup.com/contact?utm_source=openai))

Does Great American place temporary authorization holds on cards?

Depending on how the payment is processed, you might briefly see a pending or duplicate-looking GREATAMERICAN authorization when you submit a card payment online or by phone. This is typically a temporary hold used by the payment processor to verify funds; the hold should drop off automatically, leaving only the final settled premium charge. If a pending item does not clear after several business days, contact your bank and Great American’s billing department.

How do I contact Great American Insurance Group about a charge I don’t recognize?

Visit the Contact Us section of greatamericaninsurancegroup.com to find the main customer service phone numbers and email addresses, or reach out through your insurance agent if you purchased coverage through an intermediary. When you call, have your name, business name (if applicable), billing address, and transaction details (date, amount, and last four digits of your card) ready so they can quickly locate any matching policy or account.([greatamericaninsurancegroup.com](https://www.greatamericaninsurancegroup.com/contact?utm_source=openai))

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