Hanna's Cafe

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Hanna's Cafe is an independent café at Melbourne Airport offering espresso coffee, breakfast and brunch-style meals, salads, sandwiches, and other light café fare to travelers and airport staff.

Melbourne Airport, Victoria, Australia
hannascafe.com.au

About Hanna's Cafe

Hanna's Cafe is an independent café located within Melbourne Airport in Victoria, Australia, serving travellers and airport staff. They specialise in espresso-based coffees, teas, cold drinks, and a range of breakfast and brunch-style meals, including pastries, hot breakfasts, salads, sandwiches, and other light café fare. As an airport café, they typically operate in line with flight schedules, catering to early-morning and late-evening travellers, and accept common card payment methods used by both domestic and international visitors.

A charge from “HANNA'S CAFE,” “HANNAS CAFE MELB AIRPORT,” or a similar description on your bank or card statement usually relates to an in-person purchase made at the café, such as coffee, food, or takeaway items. The amount might reflect a single purchase, multiple items rung up together, or a bill you paid for a group. In some cases, you might see a small pending authorization if your card was pre-authorized when opening a tab or if the terminal briefly checked your card; this typically adjusts to the final purchase amount once the transaction is completed.

If you’re unsure about a Hanna's Cafe charge, start by checking any receipts or email confirmations from the date of the transaction, as well as your travel itinerary for when you were at Melbourne Airport. Compare the transaction date, time, and amount with your boarding time, lounge access, or waiting periods at the terminal. To resolve questions, you can contact the café via the contact details or form provided on hannascafe.com.au or enquire through Melbourne Airport’s general information channels, providing the exact transaction date, amount, and the last four digits of your card. For suspected errors or duplicate charges, speak with the café first; if the issue isn’t resolved, contact your bank or card issuer to dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Hanna's Cafe.

  1. HANNAS - MELB AIRPORT FITZROY NORT AU

Frequently Asked Questions

Why do I see a charge from Hanna's Cafe on my card when I only passed through Melbourne Airport briefly?

Hanna's Cafe serves travellers within Melbourne Airport, so any coffee, snack, or meal you purchased while waiting for a flight may appear as a charge from “HANNA'S CAFE” or a similar descriptor. These visits are often quick and easy to forget, especially during layovers or early-morning departures. Check your boarding pass or travel confirmations for the same date and time as the charge to jog your memory.

What are typical charge amounts from Hanna's Cafe?

Most Hanna's Cafe charges are modest amounts reflecting individual coffees, snacks, or light meals, often in the range you’d expect for airport café pricing (for example, a few dollars for drinks up to higher amounts if you purchased multiple items or meals for a group). Larger totals can occur if you paid for several people or purchased takeaway items and drinks together on one bill. Always review your itemized receipt to confirm the total matches what appears on your bank statement.

Why is there a pending or slightly different amount from Hanna's Cafe on my statement?

Some banks display a temporary “pending” amount when your card is first authorized at the café’s payment terminal. This may be a small test amount or the initial total before any adjustments (such as adding extra items or correcting errors) are applied. The pending amount should update to the final purchase total within a few business days; if it does not, contact your bank and, if needed, reach out to Hanna's Cafe with your receipt details.

How can I get a receipt or tax invoice for my Hanna's Cafe purchase?

If you requested a receipt at the time of purchase, it would have been printed from the point-of-sale terminal. If you need a copy after the fact, visit hannascafe.com.au and use any listed contact form or email address to request a duplicate, including the date, approximate time, exact charge amount, and the last four digits of your card. You can also inquire via Melbourne Airport’s information services, which may help direct you to the café’s management for invoice requests.

How do I resolve a suspected incorrect or duplicate charge from Hanna's Cafe?

First, compare your receipt (or any screenshots/notes) with the transaction details on your bank statement to confirm whether the charge is actually duplicated or incorrect. If it appears wrong, contact Hanna's Cafe using the contact information on hannascafe.com.au or by visiting the café if you are still at Melbourne Airport, and provide the date, time, and amount of the charge. If you cannot resolve the issue directly with the café, contact your bank or card issuer to open a dispute and provide any supporting documentation you have.

Can Hanna's Cafe set up a recurring or subscription-style charge on my card?

Hanna's Cafe primarily processes one-time, in-person transactions for food and beverages, so you should not normally see recurring or subscription-style charges from them. If your statement shows Hanna's Cafe appearing every month on the same date, review whether you routinely travel through Melbourne Airport and visit the café around that time. If the pattern still seems unusual, contact both the café (via hannascafe.com.au) and your bank to investigate potential card misuse.

What should I do if I don’t recognize a Hanna's Cafe charge and I haven’t been to Melbourne Airport recently?

If you haven’t travelled through Melbourne Airport around the date of the charge and no one with access to your card was there, treat the transaction as potentially unauthorized. First, check with family members or colleagues who might have used your card while travelling. If no one recognizes the purchase, immediately contact your bank or card issuer to report possible fraud, and they may block your card and initiate a dispute; you can also notify Hanna's Cafe through their website so they are aware of potential card misuse at their terminal.

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