Health Alliance Plan by Henry Ford Health

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Health Alliance Plan by Henry Ford Health is a Michigan-based nonprofit health insurance company offering Medicare, Medicaid, employer, and individual health plans across the state.

Troy, Michigan, United States
Owned by Henry Ford Health

About Health Alliance Plan by Henry Ford Health

Health Alliance Plan by Henry Ford Health (often branded as HAP) is a Michigan-based, nonprofit health plan that provides medical coverage to individuals, families, employers, and Medicare beneficiaries. Closely integrated with Henry Ford Health, the plan offers HMO, HMO-POS, PPO, and specialty Medicare and Medicaid options, along with wellness programs, care management, and broad provider networks throughout Michigan’s Lower Peninsula. Its focus is on coordinated, accessible, and affordable healthcare for Michiganders.

A charge labeled with “HAP” or “Health Alliance Plan” on a bank or card statement is typically a premium payment for health insurance coverage—this could be for an individual and family plan, an employer-sponsored plan, a Medicare Advantage plan, or other HAP-administered products. When it shows as an ACH or PPD transaction (often with an ID like “PPD ID: 0000100502”), it usually represents an automatic electronic bank draft of monthly premiums that you or your employer have authorized. These charges recur on a regular billing cycle, though you may also see prorated or catch-up amounts when coverage starts or changes.

If you have questions about a HAP charge, first log in to your HAP member portal or check recent premium invoices and employer benefits documents to match the transaction date and amount. You can also call the member services phone number listed on your HAP ID card or use the contact options on hap.org to confirm the payment, review your billing setup, or update or cancel automatic withdrawals. For disputed or unrecognized charges, contact HAP first to verify the policy and payment, and then work with your bank if you need to block or formally dispute additional withdrawals.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Health Alliance Plan by Henry Ford Health.

  1. 500354293 HAP 8887784405 PPD ID: 0000100502
  2. DES: 8009520270, CO ID 0000100502 PPD

Frequently Asked Questions

Why do I see a HAP or Health Alliance Plan ACH/PPD charge on my bank statement?

HAP (Health Alliance Plan by Henry Ford Health) commonly collects premiums via electronic bank draft. A PPD or ACH entry with “HAP” or “Health Alliance Plan” is typically your monthly health insurance premium for an individual, family, employer-sponsored, or Medicare Advantage plan you’re enrolled in.

What is PPD ID: 0000100502 in relation to Health Alliance Plan?

The PPD ID (such as 0000100502) is the ACH originator ID used when Health Alliance Plan initiates electronic withdrawals from your bank account. It helps banks and HAP identify the transaction as an authorized premium payment tied to your health insurance policy.

How can I verify which HAP policy a particular charge is paying for?

Log in to your HAP member portal at hap.org and review your billing or premium history, then compare the transaction date and amount to your bank statement. If you have multiple policies (for example, family coverage or separate Medicare and employer plans), call the member services number on your ID card to have a representative confirm exactly which contract the payment was applied to.

How do I stop automatic bank withdrawals for my HAP premiums?

To stop recurring ACH/PPD withdrawals, contact HAP member services using the phone number on your ID card or the contact options on hap.org and request that automatic bank draft be removed from your account. They may ask you to update your payment method or submit a written request; you can also notify your bank to revoke authorization for that ACH originator ID, but changing it directly with HAP ensures your coverage does not lapse unintentionally.

What should I do if I was charged by HAP after cancelling my coverage?

If you see a HAP charge after cancelling, check your cancellation effective date and billing cycle in your HAP documents or portal—coverage often continues until the end of the paid-through period. If the charge appears to be beyond that date, call HAP member services with your cancellation confirmation so they can review your account and, if appropriate, adjust or refund the premium.

Can Health Alliance Plan issue refunds for incorrect or duplicate premium payments?

Yes, if a premium was taken in error—such as a duplicate withdrawal, payment after an in-force cancellation date, or an incorrect amount—HAP can generally correct the posting and issue a refund or credit. Contact HAP as soon as you notice the issue, provide details of the transaction from your bank statement, and keep copies of any correspondence until the adjustment appears.

Why did my HAP premium amount change from one month to the next?

Premiums may change due to annual rate updates, a change in your plan option or metal level, adding or removing dependents, switching employers or funding arrangements, or moving to a new service area. Review any recent plan change forms, renewal notices, or employer benefits materials, and if the increase is unexpected, call HAP to have them explain exactly what changed on your contract.

How can I contact Health Alliance Plan about a billing or payment question?

Use the customer service number printed on your HAP ID card for the fastest, coverage-specific help, or visit hap.org and go to the Contact section to find phone numbers and secure messaging options by plan type (Medicare, employer, individual, etc.). Have your member ID, the exact charge amount, and the transaction date ready so they can quickly locate your account and research the payment.

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