Heartland Pharmacy

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Heartland Pharmacy is a locally owned community pharmacy chain in Arkansas that provides prescription medications, custom compounding, immunizations, and free delivery services.

Conway, Arkansas, United States
heartland-rx.com

About Heartland Pharmacy

Heartland Pharmacy is a locally owned community pharmacy group with multiple locations across Arkansas, headquartered in Conway, Arkansas. The company focuses on providing personalized pharmacy care, including prescription filling, custom compounding, vaccinations, medication synchronization, and free prescription delivery throughout the communities it serves. Through its website and mobile app, Heartland Pharmacy allows customers to manage prescriptions, request refills, set reminders, and access information about medications and conditions, combining local service with modern digital convenience. ([heartland-rx.com](https://heartland-rx.com/))

A charge labeled something like “VANTIV_INTG_PYMT … HEARTLAND PHARMACY” typically means you filled a prescription or purchased pharmacy items (such as over‑the‑counter medications, medical supplies, or immunization services) at a Heartland Pharmacy location, and the payment was processed through Vantiv/Worldpay’s integrated payments platform. Heartland’s locations operate under the same brand name (often with a neighborhood or street, such as ‘Heartland Pharmacy Markham’), but on your statement it may be shortened to just “HEARTLAND PHARMACY” along with internal bankcard or merchant ID numbers from the processor. ([heartland-rx.com](https://heartland-rx.com/locations/?utm_source=openai))

If you have questions about a charge, the best steps are to check your recent prescription fills, in‑store purchases, and email/SMS receipts from Heartland Pharmacy for the date and amount of the transaction. You can also log into the Heartland Pharmacy app or website to review your refill history, or call the specific Heartland location you most often use; their phone numbers and hours are listed on the Locations page of heartland‑rx.com. If the store can’t locate the transaction or you suspect fraud, contact your card issuer to dispute the charge and request a new card number. Having the exact transaction date, amount, and the descriptor text from your statement will help both Heartland and your bank research the payment more quickly. ([heartland-rx.com](https://heartland-rx.com/))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Heartland Pharmacy.

  1. VANTIV_INTG_PYMT BILLING MERCH BANKCARD 358 3135 HEARTLAND PHARMACY

Frequently Asked Questions

Why does my statement show VANTIV_INTG_PYMT or Worldpay along with Heartland Pharmacy?

Vantiv (now part of Worldpay) is a payment processor that Heartland Pharmacy and many other retailers use for integrated card processing. Your bank may display the processor’s name (for example, VANTIV_INTG_PYMT or similar) followed by the actual merchant, “HEARTLAND PHARMACY,” plus internal bankcard or merchant IDs. The presence of Vantiv/Worldpay in the descriptor does not change that the charge originates from a Heartland Pharmacy location where you made a purchase.

What types of purchases typically result in a Heartland Pharmacy card charge?

Most Heartland Pharmacy charges come from filling or refilling prescriptions, purchasing over‑the‑counter medications, buying medical supplies (such as diabetic testing items or durable medical equipment), or paying for clinical services like vaccinations. If you use their medication synchronization or automatic refill programs, you may see recurring charges that correspond to scheduled prescription fills.

How can I verify which Heartland Pharmacy location charged my card?

Check the full descriptor on your statement for any city, street, or phone number—many Heartland locations include identifiers like ‘MARKHAM,’ ‘FAYETTEVILLE,’ or similar. Then visit the Locations page at heartland‑rx.com or use the Heartland Pharmacy app to match that information to a specific store and call them. Staff can look up the transaction by date, amount, and last four digits of your card to confirm what was purchased. ([heartland-rx.com](https://heartland-rx.com/locations/?utm_source=openai))

Does Heartland Pharmacy offer automatic refills or recurring billing that could explain repeated charges?

Yes. Heartland Pharmacy offers medication synchronization and automatic refill services so that multiple prescriptions can be filled on a coordinated schedule. If you are enrolled, you may see similar‑amount charges at regular intervals when your prescriptions are refilled and processed. You can review or change these preferences by contacting your local Heartland Pharmacy or checking your medication profile through their app or website. ([heartland-rx.com](https://heartland-rx.com/))

How do I get a refund or correction for an incorrect Heartland Pharmacy charge?

Start by contacting the specific Heartland Pharmacy location that appears to have processed the transaction, using the phone number listed on your prescription label or on heartland‑rx.com. Provide the receipt if available, or the transaction date, amount, and last four digits of your card. If the store confirms an error—such as a duplicate charge or incorrect copay—they can usually process a reversal or refund through their pharmacy system and payment terminal. If they cannot locate the transaction, your next step is to open a dispute with your card issuer.

Can Heartland Pharmacy place temporary authorizations or holds on my card?

In most cases, Heartland Pharmacy processes final sale charges rather than separate authorization holds. However, depending on how their integrated payments are configured with Vantiv/Worldpay, you may briefly see a pending authorization before it finalizes for the exact amount of your purchase. These pending amounts should drop off automatically if they are not captured; if a pending hold lingers for more than several days, contact your card issuer first and then the pharmacy if needed.

How can I review my Heartland Pharmacy prescription and payment history online?

You can use the Heartland Pharmacy mobile app or, in some cases, the online portal linked from heartland‑rx.com to view your active prescriptions, previous refills, and refill requests. While not all detailed card transactions may be visible, this history can help you match a bank charge to a specific prescription fill date. For full payment details or itemized receipts, you may still need to call or visit the Heartland Pharmacy location that filled your prescription. ([heartland-rx.com](https://heartland-rx.com/))

What should I do if I don’t recognize a Heartland Pharmacy charge at all?

First, confirm that no one in your household or on your insurance plan recently used a Heartland Pharmacy location or had prescriptions transferred there. Then call the Heartland Pharmacy store closest to the area indicated by any city or state information in the descriptor and ask them to look up the transaction. If they cannot verify a matching sale under your name or card, immediately contact your bank or card issuer to report suspected fraud, dispute the charge, and request a new card number to prevent further unauthorized transactions.

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