House of CB

Clothing96% confidence

House of CB is a UK-based fashion brand known for figure-hugging dresses, occasionwear, and womenswear sold primarily online and through a few flagship stores.

London, United Kingdom
houseofcb.com

About House of CB

House of CB is a contemporary womenswear fashion brand founded in the UK, best known for its bodycon dresses, corsetry, and occasionwear. The brand focuses on form-fitting silhouettes, structured designs, and glamorous styles suitable for events, nights out, and special occasions. Products are sold mainly through its e-commerce website, with a limited number of physical boutiques and concessions in select cities.

A charge from House of CB on your card statement typically relates to an online order placed at houseofcb.com, a purchase in one of their stores, or a click‑and‑collect/in‑store pickup order paid online. Charges may include the cost of clothing, accessories, shipping fees, duties/taxes for international orders, or partial charges related to split shipments. In some cases, you might also see temporary authorizations when you place an order, which settle to the final amount once the order is confirmed and shipped.

If you don’t recognize a House of CB charge, first check your email (including spam) for order confirmations or shipping emails from houseofcb.com, and review any accounts you might have created with them or orders placed by household members. Log into your House of CB account to review your order history and transaction amounts. For unresolved questions, you can contact their customer service via the support or contact form on their website, referencing your order number and the exact amount/date of the charge; if you still suspect fraud, contact your card issuer to dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to House of CB.

  1. HOUSE OF CB

Frequently Asked Questions

Why do I see a charge from House of CB on my card statement?

A House of CB charge usually corresponds to an online purchase made at houseofcb.com or a transaction in one of their physical stores. It may include product costs, shipping, and any applicable duties or taxes for international orders.

Does House of CB place temporary authorization holds on my card?

Yes, when you place an order, House of CB or its payment processor may place a temporary authorization hold to verify your card. This can appear as a pending charge and should adjust to the final order total or drop off within a few business days if the order is not completed.

How can I cancel or change my House of CB order after being charged?

Orders are usually processed quickly, so cancellations or changes are time-sensitive. Log into your House of CB account or check your order confirmation email and contact customer support immediately with your order number. If the order has already been dispatched, you will typically need to wait for delivery and then follow the return process.

How do I request a refund from House of CB?

To request a refund, follow the returns instructions on houseofcb.com, which usually involve registering your return online, packaging the items securely, and using the recommended return method. Refunds are generally issued to the original payment method after the returned items are received and inspected; processing times can vary by bank or card issuer.

Why is my House of CB charge higher than the item prices I selected?

The final charge can be higher due to added shipping fees, taxes, and, for international orders, customs duties or import charges. Review your order confirmation email or invoice from House of CB, which breaks down item costs, shipping, and any additional fees.

Can I be charged by House of CB even if my order says it failed?

If an order attempt fails, you may still see a temporary pending authorization on your statement. This is not a completed charge and should automatically reverse within a few business days. If it remains or you’re unsure whether the order went through, contact House of CB support with screenshots and the exact amount/date.

How can I contact House of CB about an unrecognized or duplicate charge?

Visit houseofcb.com and use their contact or customer service page to submit a support request, including your full name, email used at checkout, order number (if known), and transaction details from your statement. They can verify whether multiple charges correspond to separate orders or duplicated authorizations.

Does House of CB offer exchanges or only refunds for returned items?

House of CB’s policy may allow exchanges for certain items or sizes, but it varies by region and stock availability. Check the Returns or FAQs section on houseofcb.com for the latest policy. If exchanges are not available, you will typically receive a refund and can place a new order for your preferred size or style.

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