Hurricane Simulator

Entertainment90% confidence

Hurricane Simulator is an amusement exhibit and kiosk brand that offers enclosed wind-tunnel attractions simulating hurricane-force winds at museums, zoos, aquariums, and family entertainment venues.

Tampa, Florida, United States
hurricanesimulator.com
Owned by o8o Studio, Inc.

About Hurricane Simulator

Hurricane Simulator is a branded line of immersive amusement attractions that place guests inside an enclosed chamber to experience the sights and high winds of a simulated hurricane. Designed and built in Tampa, Florida, the company supplies and operates these simulators for science museums, zoos, aquariums, trampoline and family fun centers, and other high-traffic attractions worldwide, often on a revenue-sharing basis.([hurricanesimulator.com](https://www.hurricanesimulator.com/amusement-trampoline-parks?utm_source=openai))

A charge labeled “CTLP*THE HURRICANE SIM TAMPA FLO” typically comes from using a Hurricane Simulator kiosk that accepts card payments through Cantaloupe, Inc.’s CTLP payment platform for unattended machines. In many locations, a single play costs only a few dollars (for example, around $2 per session), so statement amounts are usually small and may appear alongside arcade, museum, or attraction spending on the same day.([explaincharges.com](https://explaincharges.com/?p=5384&utm_source=openai))

If you don’t recognize the charge, first think back to any recent visits to museums, zoos, aquariums, or family entertainment centers where you or a family member might have stepped into a wind tunnel or “hurricane booth.” Check your receipts, the venue’s tickets, or your phone photos for the date and location. If needed, you can contact Hurricane Simulator (via the website contact form or email) or the venue where the machine is installed, providing the date, amount, and the full CTLP descriptor so they can look up the transaction. You can also ask your bank for the complete merchant details; if it still doesn’t match your activity, you may dispute the charge with your card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Hurricane Simulator.

  1. CTLP*THE HURRICANE SIM TAMPA FLO

Frequently Asked Questions

Why does my statement show CTLP*THE HURRICANE SIM TAMPA FLO instead of just Hurricane Simulator?

The “CTLP*” portion of the descriptor refers to Cantaloupe, Inc., a cashless payment processor used for unattended machines like kiosks and simulators. The text after the asterisk—“THE HURRICANE SIM TAMPA FLO”—identifies the Hurricane Simulator attraction and its Tampa-based operator or merchant account.([explaincharges.com](https://explaincharges.com/?p=5384&utm_source=openai))

What typical amounts are charged by a Hurricane Simulator machine?

Most Hurricane Simulator plays are low-cost impulse attractions, commonly around $2–$5 per session depending on the venue’s pricing. Some locations specifically advertise $2 per play, so if you see a small charge in that range on a day you visited a museum, zoo, aquarium, or family entertainment center, it likely corresponds to a single simulator session.([pressplaylounge.com](https://pressplaylounge.com/pricing/?utm_source=openai))

Could a Hurricane Simulator charge be recurring or subscription-based?

No. Hurricane Simulator kiosks operate as pay-per-play amusement devices. Each session is a one-time charge initiated when you tap, insert, or swipe your card at the machine. There is no subscription or membership billing associated with these simulators; multiple line items usually mean multiple separate plays or multiple participants.([hurricanesimulator.com](https://www.hurricanesimulator.com/amusement-trampoline-parks?utm_source=openai))

How can I verify that a Hurricane Simulator charge is legitimate?

Match the transaction date and amount with your recent visits to museums, zoos, aquariums, or arcades, and recall whether anyone in your group used a wind-tunnel style hurricane attraction. Your bank’s detail view may also show a merchant phone number or additional wording. If you still aren’t sure, contact the venue you visited and/or Hurricane Simulator through hurricanesimulator.com with the date, amount, and full descriptor so they can check their kiosk logs.([legalclarity.org](https://legalclarity.org/ctlp-california-charge-what-it-is-and-how-to-dispute-it/?utm_source=openai))

How do I request a refund for a Hurricane Simulator transaction that didn’t work properly?

Refunds are typically handled by the venue that hosts the Hurricane Simulator (such as the museum, zoo, or arcade), since they share or receive the revenue. Bring or send the date, time, and amount from your statement and describe what went wrong (e.g., card charged but no wind, door wouldn’t close). If they cannot resolve it, use the contact form or email on hurricanesimulator.com so the operator can review machine logs and coordinate a credit if appropriate.([hurricanesimulator.com](https://www.hurricanesimulator.com/amusement-trampoline-parks?utm_source=openai))

Why do I see more than one small Hurricane Simulator charge on the same day?

Multiple small Hurricane Simulator charges on the same day generally indicate multiple plays—either repeat rides by the same person or sessions for different family members. Each time the card is run at the kiosk, a separate transaction is processed through CTLP, so your statement will list a distinct charge for every play.([explaincharges.com](https://explaincharges.com/?p=5384&utm_source=openai))

Who should I contact if I don’t recognize this Hurricane Simulator charge at all?

Start by contacting your bank to obtain the full merchant descriptor, time stamp, and any associated phone number. Then, if you suspect it’s tied to a particular museum, zoo, aquarium, or arcade you visited around that date, contact that venue’s guest services. If neither you nor your family used a Hurricane Simulator and the venue cannot verify the transaction, work with your card issuer to dispute the charge as unauthorized.([legalclarity.org](https://legalclarity.org/ctlp-california-charge-what-it-is-and-how-to-dispute-it/?utm_source=openai))

Does Hurricane Simulator store my card information when I pay at the machine?

Hurricane Simulator kiosks rely on third-party payment processing hardware and platforms such as Cantaloupe (CTLP) to handle card data. The machines do not need or use card numbers for future billing; your card information is tokenized and processed by the payment processor solely for that individual transaction. For concerns about data security, you can contact the venue or Hurricane Simulator directly, or ask your bank about any fraud monitoring on your account.([explaincharges.com](https://explaincharges.com/?p=5384&utm_source=openai))

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