Illawarra Store

Grocery80% confidence

Illawarra Store is a remote Indigenous community grocery and general store in Jigalong, Western Australia, providing essential food and household supplies and managed under the Outback Stores program.

Jigalong, Western Australia, Australia
outbackstores.com.au
Owned by Outback Stores

About Illawarra Store

Illawarra Store is a remote Indigenous community grocery and general store located in Jigalong, Western Australia. The store is managed by Outback Stores Pty Ltd, a Commonwealth-owned company that operates retail services in remote Aboriginal communities to improve food security, health and local employment.([directory.gov.au](https://www.directory.gov.au/portfolios/prime-minister-and-cabinet/outback-stores-pty-ltd?utm_source=openai)) Illawarra Store offers essential groceries such as fresh fruit and vegetables, refrigerated and frozen foods, bread, meat, pantry staples, baby items, and basic household goods, with a focus on providing affordable, nutritious options in a very remote location.

A charge from Illawarra Store or Outback Stores may appear on your bank or card statement when you use EFTPOS or a debit/credit card to pay in-store. Most transactions will be one‑time purchases for groceries or household items, typically in Australian dollars (AUD), and may show the store name (e.g. “ILLAWARRA STORE JIGALONG”) or the management company name (e.g. “OUTBACK STORES PTY LTD DARWIN”) depending on your bank’s formatting. Because this is a physical community shop, there are generally no online subscriptions or recurring billing, but you may see similar amounts on different days if you regularly shop there or if multiple transactions were processed on the same visit (for example, if an initial payment was cancelled and reprocessed).

If you’re unsure about a charge, start by comparing the transaction date and amount with any receipts you have from shopping in Jigalong or other Outback‑managed community stores. If you no longer have your receipt, you can contact Outback Stores’ Darwin support office, which oversees Illawarra Store, by phone on +61 8 8982 1900 or email at info@outbackstores.com.au and provide the transaction date, exact amount, and the last four digits of your card so they can investigate.([outbackstores.com.au](https://outbackstores.com.au/contact/?utm_source=openai)) Common issues such as duplicate charges, declined‑then‑approved attempts, or bank currency conversion/overseas transaction fees (if your card is issued outside Australia) are usually resolved by either the store’s support office or your bank once transaction details are checked.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Illawarra Store.

  1. ILLAWARRA STORE BERRIMAH AU

Frequently Asked Questions

Why do I see a charge from Illawarra Store or Outback Stores on my statement?

You’ll see a charge from Illawarra Store (or sometimes from “Outback Stores Pty Ltd”) when you pay for groceries or household goods with a card at the community store in Jigalong, Western Australia. Illawarra Store is managed under the Outback Stores program, so some banks display the parent company name and Darwin head‑office location instead of the local store name.([niaa.gov.au](https://www.niaa.gov.au/our-work/health-and-wellbeing/food-security-remote-first-nations-communities?utm_source=openai))

What currency and typical amounts should I expect from Illawarra Store charges?

All Illawarra Store transactions are processed in Australian dollars (AUD). A single transaction can range from small top‑up shops of around AUD $10–$30 for bread, milk and basics to larger weekly grocery purchases of AUD $100 or more, depending on what you buy. If your card is issued outside Australia, your bank will convert the amount to your home currency and may add an international or foreign transaction fee as a separate line item.

Can Illawarra Store charges be recurring or subscription-based?

Illawarra Store operates as a physical community grocery store and does not offer online subscriptions or automatic recurring payments. If you see similar amounts charged on different days, they are almost always separate in‑store grocery purchases, not a subscription. If you believe you’re seeing a repeat charge for the same visit, contact Outback Stores support and your bank to check for a duplicated transaction.

How can I get a copy of my receipt or verify a specific Illawarra Store transaction?

Receipts are printed at the point of sale when you pay in-store, so the fastest way is to compare the date and amount on your bank statement with any paper receipts you kept. If you no longer have the receipt, contact Outback Stores’ Darwin support office by email at info@outbackstores.com.au or phone +61 8 8982 1900 with the exact amount, transaction date, store name (Illawarra Store, Jigalong), and the last four digits of your card so they can look up the transaction in their system.([outbackstores.com.au](https://outbackstores.com.au/contact/?utm_source=openai))

Why do I see two similar Illawarra Store amounts on the same day?

Two similar same‑day amounts can occur if an initial card attempt was cancelled or timed out and then immediately reprocessed, or if you made two separate purchases (for example, fuel or a follow‑up shop) on the same visit. One of the entries may also be a temporary pending authorization that later drops off. If both charges fully post and you believe one is a duplicate, contact Outback Stores support with the details, and also alert your bank so they can help dispute the extra transaction if needed.

How do I resolve a suspected incorrect or fraudulent charge from Illawarra Store?

First, check whether you or someone in your household used your card at Illawarra Store or another Outback‑managed community store around the date shown. If no one recognizes the transaction, contact Outback Stores at info@outbackstores.com.au or +61 8 8982 1900 and provide the date, time (if shown), amount, and the name on the card so they can confirm whether the transaction took place in their system.([outbackstores.com.au](https://outbackstores.com.au/contact/?utm_source=openai)) If they cannot match it or you still suspect fraud, immediately report it to your bank or card issuer to block your card and begin a formal dispute or chargeback.

Does Illawarra Store offer refunds or corrections if I was overcharged?

Refunds and price corrections are handled in-store or via the Outback Stores support office, depending on the situation. If you notice an overcharge soon after purchase, the simplest option is to return to Illawarra Store with your receipt so staff can verify the items and process a refund or adjustment where appropriate. If you’ve already left the community, contact Outback Stores by phone or email with your receipt details or precise transaction information so they can advise whether a refund can be processed back to your card remotely.

How can I contact someone about Illawarra Store charges if I’m no longer in Jigalong?

Illawarra Store itself is located in remote Jigalong, so if you’re no longer in the community, your best contact is the Outback Stores Darwin support office, which manages the store. You can reach them by phone on +61 8 8982 1900 or email at info@outbackstores.com.au; include your full name, contact details, the store name (Illawarra Store, Jigalong), and clear information about the charge you’re querying so they can investigate and respond.([outbackstores.com.au](https://outbackstores.com.au/contact/?utm_source=openai))

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