Illinois Tollway

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Illinois Tollway is the agency that operates and maintains the tolled highway system in northern Illinois, collecting tolls from drivers via cashless and I‑PASS/E‑ZPass electronic tolling.

Downers Grove, Illinois, USA
illinoistollway.com
Owned by State of Illinois (Illinois State Toll Highway Authority)

About Illinois Tollway

Illinois Tollway is the operating name of the Illinois State Toll Highway Authority, a government agency that manages, maintains, and improves a network of toll roads across northern Illinois, including key routes around the Chicago metropolitan area. The Tollway uses primarily cashless, open-road tolling via I‑PASS and E‑ZPass transponders, along with license-plate-based billing for drivers without a transponder.

A charge like “AA IL 192 CB 105942 J 105 GLENVIEW IL” on your card is consistent with an Illinois Tollway transaction, often tied to tolls posted after you travel, video-toll (license plate) processing, or paying outstanding tolls online or by phone. Because tolls may batch and post days later, the amount can reflect multiple trips, missed toll notices, or adjustments rather than a single gate crossing.

To verify the charge, locate recent trips on Illinois Tollway roads and log into your I‑PASS account or the Illinois Tollway’s pay‑by‑plate portal using your plate number and date range. Match the total against the toll activity or invoices. If something doesn’t look correct, contact Illinois Tollway customer service using the phone number or contact form on their official website; have your license plate, dates of travel, and the exact charge amount and date from your card statement ready for faster resolution.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Illinois Tollway.

  1. AA IL 192 CB 105942 J 105 GLENVIEW IL

Frequently Asked Questions

Why do I see a charge from Illinois Tollway days or weeks after I drove through a toll plaza?

Illinois Tollway often posts tolls in batches after processing I‑PASS/E‑ZPass data or license plate images, so multiple trips can be combined and charged at once. Video tolls and missed toll notices may also take extra time to process, which is why the charge can appear days or even weeks after you used the toll road.

What does a descriptor like "AA IL 192 CB" or a location such as "GLENVIEW IL" mean on my Illinois Tollway charge?

These descriptors are internal billing or routing codes used by the Illinois Tollway and the card networks, sometimes including a regional office or processing location like Glenview, IL. They don’t usually correspond to a specific toll plaza; instead, they identify the agency and processing stream associated with your toll transactions.

How can I see a breakdown of tolls that make up the Illinois Tollway charge on my card?

Log in to your I‑PASS account on illinoistollway.com or use the Pay By Plate lookup if you don’t have an account. Enter your license plate and date range to see itemized trips and associated tolls, then compare the summed total to the amount shown on your credit or debit card statement.

Can I stop future automatic Illinois Tollway charges to my card?

If your card is linked for automatic I‑PASS replenishment or Pay By Plate, you can change or remove that card by logging into your Illinois Tollway account and updating your payment method. Keep in mind that if you remove a valid payment method, unpaid tolls can accrue fees or violations, so only do this if you have an alternative way to pay tolls.

How do I dispute or request a refund for an Illinois Tollway charge I don’t recognize?

First, check your I‑PASS or Pay By Plate activity for the relevant dates to ensure the charge doesn’t match legitimate trips. If you still believe it’s incorrect, contact Illinois Tollway customer service via the phone number or online contact form listed on illinoistollway.com, provide the transaction date, amount, last four digits of your card, and any supporting trip details, and request a review or adjustment.

Why was I charged multiple times by Illinois Tollway in the same week or month?

Multiple charges often occur when your I‑PASS account balance is automatically replenished in set increments, or when separate batches of tolls and any outstanding video tolls are processed at different times. Review your account history to confirm whether each charge corresponds to a balance replenishment or a specific set of tolls.

Does Illinois Tollway place temporary authorization holds on my card?

In some cases, when you update or add a payment method, a small temporary authorization hold may appear to verify the card. This usually disappears automatically within a few days and does not represent an actual toll charge. Check your account and statement later to confirm it has been released.

How can I contact Illinois Tollway about a toll charge on my statement?

Visit illinoistollway.com and go to the customer service or contact section to find the latest phone numbers, office hours, and online contact forms. Having your license plate number, I‑PASS account number (if applicable), the exact charge amount, and the posting date from your card statement will help customer service quickly look up your transaction.

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